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Hyatt Vancouver Downtown Alberni

5.0 star property
5-star luxury hotel near Vancouver Convention Centre

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Photo gallery for Hyatt Vancouver Downtown Alberni

Lobby
Bar (on property)
Flat-screen TV, DVD player, iPod dock
Balcony
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool

Explore the area

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8
  • Vancouver Convention Centre
    ‪9 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪9 min walk‬
  • Canada Place
    ‪11 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Hot Tub
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4.7 out of 5, Exceptional, 2,350 reviews
$318 nightly
The price is $379
Jul 20 - Jul 21
Total includes taxes and fees
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About the neighborhood

Vancouver

City center stay.A stay at this West End hotel places you steps from Robson Street and within a 10-minute walk of Granville Street. Vancouver Waterfront and Canada Place Cruise Ship Terminal are also within half a mile (1 km).

What's nearby

  • Vancouver Waterfront - 9 min walk - 0.5 miles
  • Vancouver Convention Centre - 9 min walk - 0.5 miles
  • Canada Place Cruise Ship Terminal - 9 min walk - 0.5 miles
  • Canada Place - 11 min walk - 0.6 miles
  • BC Place Stadium - 15 min walk - 0.8 miles

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪49th Parallel Café & Lucky's Doughnuts - THURLOW - ‬1 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬2 min walk
  • ‪Sushi California - ‬2 min walk
  • ‪Coast Restaurant - ‬2 min walk

About this property

Hyatt Vancouver Downtown Alberni

5-star luxury hotel near Vancouver Convention Centre
Hyatt Vancouver Downtown Alberni offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A hot tub, a sauna, and spa services are also featured at the luxury Hyatt Vancouver Downtown Alberni. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Vancouver hotel is smoke free.

  • 119 guestrooms or units
  • 15 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hyatt Vancouver Downtown Alberni offers 119 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include hot stone massages, facials, body wraps, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

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Jul 7 - Jul 8
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • iPod dock

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults, and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

How close is Hyatt Vancouver Downtown Alberni to the airport?

Hyatt Vancouver Downtown Alberni is 0.6 mi (1-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Vancouver Downtown Alberni?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hyatt Vancouver Downtown Alberni on Jul 6, 2025 start from $586.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Vancouver Downtown Alberni have an airport shuttle?

Hyatt Vancouver Downtown Alberni offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of CAD 135.00 per vehicle.

How close is Hyatt Vancouver Downtown Alberni to the beach?

This hotel is 1.2 mi (2-min drive) from English Bay Beach and 2 mi (4-min drive) from Kitsilano Beach. Don't forget your sunscreen!

Does Hyatt Vancouver Downtown Alberni offer free breakfast?

Free breakfast isn’t offered at Hyatt Vancouver Downtown Alberni, but cooked-to-order breakfast is offered for a fee of between CAD 19 and 34 for adults, CAD 4 and 9 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Hyatt Vancouver Downtown Alberni?

No, there is no casino at this hotel, but Great Canadian Casino at the Holiday Inn (4-min drive) and Grand Villa Casino Hotel and Conference Centre (14-min drive) are nearby.

What time is check-in at Hyatt Vancouver Downtown Alberni?

Check-in begins at 3:00 PM.

Is there free parking at Hyatt Vancouver Downtown Alberni?

Free parking is not available at this hotel. Valet parking is available for CAD 54.00 per night.

Does Hyatt Vancouver Downtown Alberni have a pool?

Hyatt Vancouver Downtown Alberni features an outdoor pool.

Does Hyatt Vancouver Downtown Alberni have a restaurant?

Hyatt Vancouver Downtown Alberni is home to Carlino, which features Fusion cuisine, light fare, and brunch.

Does Hyatt Vancouver Downtown Alberni have a spa?

Pamper yourself with a day at Chi, where you can enjoy body treatments, facials, and body wraps.

How close is Hyatt Vancouver Downtown Alberni to downtown Vancouver?

Hyatt Vancouver Downtown Alberni is 0.2 mi away from Vancouver.

Hyatt Vancouver Downtown Alberni Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 854 out of 1001 reviews
Rating 8 - Good. 86 out of 1001 reviews
Rating 6 - Okay. 27 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manpreet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place to stay! Every single staff member from housekeeping to front desk were phenomenal and made the stay so much better. The spa and carlino restaurant is what we had tried and both were amazing as well with service and food tasted good! Definitely recommended for a restful stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oxana

Stayed 1 night in Mar 2025

10/10 Excellent

Bryceton

Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

TED

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Zachary

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

10/10 Excellent

PEARL B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Irina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The room was just what we’re looking for. Hotel amenities and staff were excellent. Definitely returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suqin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Vancouver was an exceptional stay with respectful staff, a large room size for two, and a location at the heart of downtown. The daily evening service was appreciated, with kind staff and many complimentary goods. The included breakfast at Carlino (bib gourmand) also had a calm ambiance, alongside its great menu and city view. It was walking distance from most if not all the prominent landmarks and locations of the downtown area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Quality service
Stayed 3 nights in Mar 2025

10/10 Excellent

Arnold Paul, Auburn

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Raya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated horrible for coming from the states. There was dill pickles in the lobby! They didn’t honor our VIP credit. The spa is a disappointment has no steam room for the men and the sauna wasn’t warm. Vincent acted aggressive and they didn’t honor $50 inconveniences credit. Our bedding had someone else’s blood stains. Baris was rude and it took 40 min to check in because they gave us someone else’s room with their cookie amenity. Very rude staff and they serve spoiled food and there negligence could have caused us food poisoning.I would never recommend this motel 6 of a hotel this should be stripped from Forbes and pictures will be sent to them.
Stayed 2 nights in Mar 2025

6/10 Okay

Sheron

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was a little disappointed with this property. Seeing I’ve traveled to other Shangri-La’s, I was expecting something different. This property isn’t large at all, the hallways are very narrow, there’s no lounge area, they have a small restaurant with a bar which was lovely. The hotel is not in pristine shape, it’s quite run down for a luxury hotel. I’d expect these conditions at a Marriott or Ritz Carlton, but not at a Shangri-La. The location was great, right downtown, walkable to many things. Close to the water and all the shops on Robson. High end stores within minutes. Everything for me was within a few minute walk. The views are also terrible due to the location and there aren’t a lot of amenities. The hotel is so small they only had one steam room in the women’s change room and the sauna was in the men’s. Which I found odd but I guess they were tight for space. You do really really that everything was tight and narrow. All that being said, the staff were exceptional right from when I stepped out of my Uber right till when I checked out. I would recommend this place but I wouldn’t except luxury. The restaurant was fine, the food wasn’t over the top but it did the trick, and they were very accommodating.
Stayed 8 nights in Mar 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional. We were there to attend a conference. It was conveniently located with lots of great restaurants within walking distance. The front desk was wonderful and pleasant. They were there for us at every request. I will be recommending Shangri-La to anyone who is going to Vancouver. I will be back for sure!
Stayed 4 nights in Mar 2025

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all extremely friendly, caring and made sure we were comfortable in our room. Beautiful property and rooms were very comfortable.
Stayed 1 night in Mar 2025