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"Comfortable beds; new carpet, love that each room has fridge and microwave. " More

By a verified traveler on Thu 26 Aug 2021

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Hotel Description

Northampton guestrooms with free WiFi

Close to airport

Within a 15-minute walk of the hotel, you'll find Academy of Music Theater and Smith College. Calvin Theater and Smith College Botanic Garden are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 88 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Nov 23 - Nov 24

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Quality Inn & Suites Northampton-Amherst ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Northampton-Amherst

Everyone (7) Couples (2) Family (2)
5 out of 5
Comfortable beds; new carpet, love that each room has fridge and microwave.

Posted by , from Kinnelon on Aug 26, 2021

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1 out of 5
Staff was not very knowledgeable and housekeeping was practically non existent. Construction which was not noted on the website. The whole place could use an upgrade

Posted by on Jul 13, 2021

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4 out of 5
Easy check in. Friendly staff. Sidewalks outside of buildings need

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Shaun - GM

Thank you very much for taking the time to provide feedback about your recent stay with us at The Quality Inn & Suites. We are very happy you enjoyed your stay and we look forward to seeing you the next time you are in town!

1 out of 5
Our room reeked of cigarette smoke. The toilet was broken so that unless I fixed it, it ran constantly. There was a TERRIBLE draft from under the door where the weather stripping was missing so the room was freezing. Torn lampshades, peeling paint ... probably the worst place I’ve ever stayed

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 28, 2020 by Shaun- GM

Thank you very much for taking the time to provide feedback about your recent stay with us at The Quality Inn. I am very sorry that your stay with us did not exceed your expecations. We will use your feedback to address and improve the hotel. We hope you will consider giving us another chance the next time you are in town.

4 out of 5

Posted by on Aug 17, 2019

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3 out of 5
Easy access, lots of parking, near to city center (walking distance). Friendly staff. Room in ok order but dated. Hate their pillows. (All fluff and no support). Shower handle loose and hard to operate.

Posted by on Aug 12, 2019

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5 out of 5
The room was nice. It was just a few miles from downtown and the concert venue that I was going to. The housekeeping staff was very helpful and tracked me down to give me my jacket which I left in my room after I checked out.

Posted by , from Binghamton on Jun 18, 2019

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5 out of 5
Liked being in the Tower where the pool is in a Junior suite

Posted by , from Weymouth MA on Apr 29, 2019

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4 out of 5
Great stay for great price. Close to bowling alley. Close to downtown area. Great restaurants!

Posted by on Feb 27, 2019

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2 out of 5
The pictures of room interior were quite misleading. The room was much smaller than it appeared. The furnishings were old and shabby looking. My daughter and I shared the king bed, and it was comfortable, but the sofa bed caused my husband a sleepless night. We picked a larger room to accommodate the 3 of us, and paid extra for it. I have never felt so ripped off. The best part of our experience was the lovely young woman at the front desk - a ray of sunshine on a bleak experience.

Posted by , from Washington, DC on Jul 20, 2018

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About the Quality Inn & Suites Northampton-Amherst

Location 117 Conz St, Northampton, MA 01060

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Northampton-Amherst offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Quality Inn & Suites Northampton-Amherst also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Northampton hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Built in 1980
  • To-go breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Bowling alley on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Northampton Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Northampton-Amherst offers 88 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. This Northampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0014082140

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0014082140. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0014082140
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Northampton Quality Inn
  • Quality Inn Northampton
  • Quality Northampton
  • Quality Inn Northampton-Amherst
  • Quality Northampton-Amherst
  • Quality Inn & Suites Northampton-Amherst Hotel
  • Quality Inn & Suites Northampton-Amherst Northampton
  • Quality Inn & Suites Northampton-Amherst Hotel Northampton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.