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4.3 out of 5

"Great place to stay " More

By a verified traveler on Tue 08 Feb 2022

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Hotel Description

Hotel near University of Massachusetts Amherst in Amherst

In Amherst

You'll be steps from University of Massachusetts Amherst and a 5-minute walk from Mullins Center. UMass Fine Arts Center and Athletic Fields North are also within half a mile (1 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free continental breakfast is served.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$172* Per night/room Jun 25 - Jun 26

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel UMass ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel UMass

Everyone (2) Family (3)
5 out of 5
Great place to stay

Posted by on Feb 8, 2022

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5 out of 5

Posted by on Mar 6, 2020

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4 out of 5
The hotel was a little different from what I am used to. We parked in the parking garage and found our way to the 3rd floor to check in. The staff were very professional. The room was very clean but I would have enjoyed a mini fridge. The free breakfast was OK. Overall, the hotel was very clean but the stay was just OK.

Posted by on Jul 28, 2019

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5 out of 5
Front desk staff was extremely welcoming and helpful. Ordered room service and food was great!

Posted by on Jul 2, 2019

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3 out of 5
Thank you for the sparkling water and being environmentally friendly.

Posted by on May 30, 2019

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4 out of 5

Really great place to stay in Amherst

I'm a UMass alum, so I'm slightly biased about the Campus Center hotel, but it is a fantastic place to stay when I'm visiting the Pioneer Valley. The beds are comfy, the recent renovations are great. There are keurig coffee machines in the rooms and the continental breakfast is very good (I was happy to see hard boiled eggs from a farm in Wendell)  The internet situation has improved, free wifi that works well all over campus (and gave me access to some research databases that were the reason for my visit--- several research days in the library, and several fun days of shopping and hanging out in Northampton). The rates feel a little high for the area, but the location can't be beat, especially if you are not bringing a car (although you get free parking in the campus center garage too) without a car I was a (nostalgic!) walk to Amherst Center and the free Amherst area bus system (and very inexpensive bus to Northampton) make it so convenient to get to most of the area.  My one wrinkle was that I accidentally reserved a room that was intended for people with  mobility issues, so I was worried that my multiple day reservation (during a busy time for the hotel) was preventing people with mobility issues from getting the room they may have needed. The room was clearly marked online as an ADA room, but I didn't take the time to find out what that meant, so it really was my fault.

Posted by , from Philadelphia on Aug 13, 2013

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3 out of 5

Location was nice but expensive for an empty concrete campus

Pros: Free Internet
Cons: Poor breakfast
Lots of construction on campus. Continental Breakfast was less than satisfying compared to many that are offered at other hotels now.

Posted by , from Cape Cod, MA, USA on Jul 26, 2012

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5 out of 5

I can always count on the room being clean and the staff being friendly and helpful. The rooms are beautiful and the views are fabulous.

Pros: Free breakfast, Close restaurants, Quiet, peaceful
Cons: No free Internet
Affordable luxury! The rooms are gorgeous, and asthetically pleasing. The beds are comfortable and staff is always very helpful. Breakfast buffet is yummy with healthy options included.

Posted by , from Cape Cod on Nov 15, 2011

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. There's an onsite business center. The business-friendly Hotel UMass also features a library, coffee/tea in a common area, and concierge services. You'll have access to the health club at a partner property. Parking is available for a fee.

  • 116 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Train station: Amherst Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel UMass offers 116 air-conditioned accommodations with iPod docking stations and safes. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

U Pub - Onsite bar.

Room service (during limited hours) is available.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility (in select rooms)

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0004140080

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0004140080. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0004140080
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Umass
  • Umass Hotel
  • Umass Hotel Amherst
  • Campus Center Amherst
  • Umass Hotel At The Campus Amherst
  • Hotel UMass Amherst
  • Hotel UMass Hotel
  • Hotel UMass Amherst
  • Hotel UMass Hotel Amherst

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.