6/10 Okay
Steve
Sep 28, 2025
Disliked: Property conditions & facilities
The photograph to the left in no way represents what I saw at the Knight's Inn in Hadley, MA. I saw a dark, gloomy reception desk staffed by a polite and helpful couple who easily handled my check in. I saw NO indication of a breakfast nook reflected in this photograph, nor was I aware that there was a breakfast buffet or meal as depicted in the photo.
The room was nominally acceptable for what I needed. Bed and bath linens were clean and acceptable. However, the hot water for showers was not acceptable.The bedspread was aged, the pillows were clean but small, and the rooms in general looked like something out of the 1980 - the rooms need a desperate upgrade from the walls, capped plumbing, and worn wall edges.
Refrigerator and microwave were fully functional and used to keep drinks and leftover meals cold. Television was functional. Desk chair needs replacing, while other two room chairs were old and uncomfortable.
Further complicating my Saturday night stay was that occupants in the room adjacent to mine had a barking dog left behind while the occupants were out. I had returned from a day-long photo assignment at UMass, arriving back at my room at 6:45 p.m. The dog barked incessantly from my arrival until the occupants returned after 10 p.m. I reported the issue to the on-duty motel staff member around 8 p.m., and he said he'd contact the occupants, but if he called the room, they were out until 10 p.m.
It was NOT WORTH THE $423 for two nights.
Steve
Stayed 2 nights in Sep 2025