Find & compare luxury hotels in Springfield, IL

"Check in was slow and they didn’t have the room I booked two weeks ago, but I heard the girl book the same room on the phone to someone who was calling for a reservation for that night. Then my room was downgraded to a smaller room and I got charged way more. The hallway to my room smelled terrible of marijuana. It overall was not a wonderful experience. The room itself was okay just not worth was the charges were. "

"Nice property but it is showing it’s age. Elevators are slow and heavily trafficked. The ceiling in the bathroom was crumbling and the TV was loose on the wall mount and kept swinging out and getting in the way of the hall. Still one of the best places to stay in Springfield. "

"Great place! My two boys loved the pool and we had it to ourselves! Clean rooms, friendly staff, and close to tourist attractions! And the price was terrific!"

" Friendliness-Helpfulness of the staff!!! They answer ed all our questions and did it all with a smile!😷"

"Was not informed of a 100.00 cash deposit on a room until i arrived. Got an attitude because i arrives before normal check in time. Staff was umwillimg to go beyond minimal help. I stayed 3 nights. Day 2 staff never made it to my room to clean only got an offer to exchanhe towels by staff after 4pm. Second day there asked for two extra towels for the room and was told that the 5 that were already in the room. Were more than enough.was not impressed by the overall laxk of caring of staff and the lack of maintenance that has occured over the yeara. This was my go to place to stay for many years but ill be looking for other options when i go through springfield from now on"

"I didn't like the room, too small, beds are very tiny, should be listed as single not double/ full We liked the quick cancellation"