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 Springfield •1 Room
 Springfield • 1 Room
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Crowne Plaza Springfield, an IHG Hotel

3.5-star property
3000 S Dirksen Pkwy, Springfield, IL 1-855-201-7819
3.8 out of 5
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See all 18 travelocity Reviews

"The hotel was very nice. I was surprised to see slot machines. Liked our roo " More

By a verified traveler on Fri 21 Oct 2022

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Hotel Description

3.5-star guestrooms with comfy beds

In Springfield

You'll find Washington Park Botanical Gardens and University of Illinois at Springfield within 3 miles (5 km) of this hotel. Adams Wildlife Sanctuary and Elijah Iles House are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and free train station pick-up.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$102* Per night/room Jun 26 - Jun 27

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Crowne Plaza Springfield, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Springfield, an IHG Hotel

Everyone (12) Couples (1) Family (2)
1 out of 5
The hotel was beautiful, we got a room in the 11th floor with somewhat a decent view. My problem is that I booked my room through Travelocity, paid for the room in full, and showed up to check in, had to walk though people all gathered at the entrance smoking cigarettes, with my children, paid an extra $50 fee and the room was not the room I had reserved online, and I felt bad complaining, but 4 people were not about to sleep in one bed, so I called the desk and they moved us to the across the hall, and the new room was fine, but they never cleaned the room they had originally put in, before someone was walking in the door to stay there, so I felt bad we had laid on the bed and used the bathroom, and it wasn’t cleaned for the next guest, but I was just happy we got a room to accommodate our request. My problem is that, upon checking out of the room, taking my time to go down and return the key to make sure I got my $50 back, I didn’t get my $50 back, and was additionally charged for the room a second time. So I have called back and was told the money would be refunded to my card, and it has not. I have other bills that need to be paid and they are all now late due to the incompetence of this hotel. I will never stay here again.

Posted by on Mar 29, 2023

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4 out of 5

Posted by on Feb 16, 2023

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5 out of 5
The hotel was very nice. I was surprised to see slot machines. Liked our roo

Posted by , from DIAMOND BAR on Oct 21, 2022

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Comment from Hotel Management

Nov 14, 2022 by Mary

Thank you for staying with us and for your feedback. Hope to see you again when you are in Springfield.

5 out of 5
It was nice

Posted by on Apr 10, 2022

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2 out of 5

Posted by on Dec 27, 2021

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2 out of 5

Posted by on Jul 24, 2021

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5 out of 5
This a beautiful hotel! The room was exceptionally nice with a beautiful view. The restaurant is still closed until July 1. I would definitely stay again!

Posted by on Jun 21, 2021

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5 out of 5
Nice property but it is showing it’s age. Elevators are slow and heavily trafficked. The ceiling in the bathroom was crumbling and the TV was loose on the wall mount and kept swinging out and getting in the way of the hall. Still one of the best places to stay in Springfield.

Posted by on May 16, 2021

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Comment from Hotel Management

May 16, 2021 by Jason T. GM

Thanks for staying with us! We are glad you always choose our hotel when in Springfield. We are working to address the bathroom ceilings and have started the repair process in many guestrooms.

2 out of 5

Posted by on Oct 12, 2020

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Comment from Hotel Management

Oct 21, 2020 by Jason T. GM

Thanks for the review and staying with our hotel. We hope to see you again soon. Safe Travels...

5 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 17, 2020 by Alan

Thank you for the 5 of 5 rating!

About the Crowne Plaza Springfield, an IHG Hotel

Location 3000 S Dirksen Pkwy, Springfield, IL 62703

Property Features

As a guest of Crowne Plaza Springfield, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 70626 square feet (6561 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Springfield, an IHG Hotel. A roundtrip airport shuttle (available on request) and a train station pick-up service are free. Free self parking is available.

  • 1 building
  • 288 guestrooms or units
  • 14 levels
  • 70626 sq ft of conference space
  • 6561 sq m of conference space
  • Built in 1997
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Springfield Station (8.1 km / 5 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.

Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Crowne Plaza Springfield, an IHG Hotel offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00–16.00 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Springfield
  • Crowne Plaza Springfield
  • Crowne Plaza Springfield Hotel Springfield
  • Springfield Crowne Plaza
  • Crowne Plaza Springfield Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.