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Comfort Inn & Suites

2.5-star property
400 Russell St, Hadley, MA 1-855-201-7819

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4.0 out of 5
Very good!
See all 16 Travelocity Reviews

"The property was conveniently located and very clean. Also, there was a problem with the computer printer in the lobby. The girl at the front desk wen ... " More

By a verified traveler on Tue 16 Feb 2021

Points Of Interest

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Hotel Description

Hotel near University of Massachusetts-Amherst in Hadley

In Hadley

Within 3 miles (5 km) of this Hadley hotel, you'll find Amherst College and Warren McGuirk Alumni Stadium. Mead Art Museum and Hadley Farm Museum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Aug 29 - Aug 30

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites ratings based on 16 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (7) Couples (1) Family (2)
4 out of 5

Posted by on Mar 14, 2021

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4 out of 5
The property was conveniently located and very clean. Also, there was a problem with the computer printer in the lobby. The girl at the front desk went out of her way to help me circumvent this problem.

Posted by on Feb 16, 2021

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5 out of 5
Excellent and courteous care to customers. Would definitely stay again. Thank you.

Posted by , from Brooklyn NY on Apr 1, 2020

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4 out of 5

Posted by on Nov 1, 2019

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5 out of 5
We have always enjoyed Holiday Inn stays.They are very clean and comfortable

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 29, 2019 by Jeremy Brown, General Manager

We appreciate your loyalty!

5 out of 5
Personnel were professional and pleasant, hotel was clean

Posted by on Aug 14, 2019

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Comment from Hotel Management

Sep 13, 2019 by Jeremy Brown, General Manager

Thank You!

3 out of 5
Overall this hotel is fine. We had ongoing issues with WIFI which was quite annoying. Otherwise, it's fine.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Jeremy Brown, General Manager

Thank you

5 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 12, 2019 by Jeremy Brown, General Manager

Thank You

5 out of 5

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by Jeremy Brown, General Manager

Thank you!!

3 out of 5

Clean and quiet.

Pros: It had a nice open area around it and room had a nice view of the mountains. It was quite even though we were right by a highway.
Cons: I don't like drinking from plastic cups and using foam plates. Only one option for tea-lipton, bread and baked goods were stale.
Location: I saw a few good breakfast places and restaurants. It was just too late to drive. We had a long trip already.
I was visiting near by colleges with my daughter so we stayed only one night. We were happy how clean our room was but disappointed with breakfast and how much paper and plastic was wasted. There was a note in our room saying that we should care about the environment and recycle yet everything was plastic or wrapped in plastic. The table in the breakfast room was dirty, so I had to clean because there is only one staff member there who was just standing.

Posted by , from Brooklyn, NY on Oct 18, 2016

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Comment from Hotel Management

Oct 20, 2016 by General Manager

Thank you for staying with us! We're so glad you enjoyed the guest room and the surrounding area. Apologies the breakfast was not to your satisfaction. We will review your comments with our team members to ensure we do our best to hit the mark for all of our guests. Thank you for taking the time to share your feedback!

About the Comfort Inn & Suites

Location 400 Russell St, Hadley, MA 01035

Property Features

Comfort Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites. Self parking is free. This Hadley hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Amherst Station (5.1 km / 3.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites offers 100 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0004601170

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004601170. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0004601170
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express AMHERST-HADLEY MA
  • Holiday Inn Express Hotel AMHERST-HADLEY MA
  • Holiday Inn Express Hotel Amherst-Hadley MA
  • Holiday Inn Express Amherst-Hadley MA
  • Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
  • Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
  • Holiday Inn Express Hotel Suites Amherst Hadley MA
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express Amherst Hadley Ma
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites Hadley
  • Comfort Inn & Suites Hotel Hadley
  • Holiday Inn Express Hotel Suites Amherst Hadley MA
  • Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.