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4.7 out of 5

"I liked the size of the room and the breakfast had alot of options. I didnt like that it was advertised as having a hot tub but it had been filled in ... " More

By a verified traveler on Mon 10 Apr 2023

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Hotel Description

3-star hotel near CherryVale Mall

In Rockford

You'll find CherryVale Mall and Hurricane Harbor Rockford within 3 miles (5 km) of this hotel. OSF Saint Anthony Medical Center is within 3 miles (5 km) and Rock Cut State Park is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Apr 10 - Apr 11

Suite, 2 Bedrooms, Accessible, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Staybridge Suites Rockford, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staybridge Suites Rockford, an IHG Hotel

Everyone (2) Couples (1) Family (4)
3 out of 5
I liked the size of the room and the breakfast had alot of options. I didnt like that it was advertised as having a hot tub but it had been filled in with concrete. Also the beds seemed very small and very uncomfortable.

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 11, 2023 by Steph

Dear Valued Guest,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites ROCKFORD.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. All of our sites should say we no longer have a hot tub. I will look into this to make sure that is taken off permanently from all sites. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank you!

5 out of 5
We stayed here the night before a family funeral. The staff was very caring and friendly. The beds were comfortable with a variety of pillows. The breakfast buffet was one of the best that we have had since Covid started. We loved having a 2 queen suite so we could share a room with my parents and still have room to spread out. We did not have time to use all of the amenities but would definitely stay here again.

Posted by on Jan 27, 2022

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Comment from Hotel Management

Jan 27, 2022 by Steph

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear that your family and you enjoyed your time even with the unfortunate circumstances. We want all of our guest to feel as comfortable as possible and have an overall great stay. Thank you again for your positive feedback. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
The girls that worked the night of 3/1/2021 and the morning of 3/2/2021 provided excellent customer service, very polite, very friendly, and made sure everything was provided and explained to me. I usually stay at The Fairfield Inn However, Staybridge will be my choice from now on. Thank you for being there and providing an excellent stay. Please give my compliments to these girls. I apologize, i didnt not catch their names thought.

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 2, 2021 by Steph

Thank you for taking the time out of your schedule to give us feedback. We greatly appreciate it. We are so pleased to hear that our staff exceeded your expectations! We hope you come back and visit us again soon! Thank you!

4 out of 5
The hotel is decent, it could use some updating .

Posted by on Feb 18, 2021

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Comment from Hotel Management

Feb 22, 2021 by Steph

Thank you for taking the time to give us feedback. We greatly appreciate it. We will be going through a full renovation starting this year. We hope you will come back and visit us again!

5 out of 5

Posted by on Aug 16, 2020

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Comment from Hotel Management

Oct 7, 2020 by Steph

Thank you for taking the time out of your busy schedule to give us feedback. We greatly appreciate it. We hope that you come back and visit us again in the future!

5 out of 5
Enjoyed our stay. Good complementary breakfast. Nice staff. Clean comfortable beds. Overall I thought it was a nice place.

Posted by on Nov 17, 2019

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5 out of 5
Pros: Customer service here was outstanding. They do the little things that make a difference - e.g., providing water for our drive back to O'Hare
Excellent customer service, good value as well - why do you make me 'add a bit more to my review' - I am the customer, let me say what I want

Posted by , from Boston on Dec 28, 2016

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5 out of 5

Vacation with the boys.

Pros: Free food and cleanliness.
Cons: Sofa bed was uncormfortable
Location: Rockford, IL. We were just passing through on our way to Chicago so we didn't see any sights.
Staff was great. Free eats in the evening and for breakfast. Value was great.

Posted by , from California on Nov 28, 2015

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5 out of 5

very clean

hotel staff was very nice. the rooms are extremely clean and beds super comfy. decent buffet breakfast and nice snacks at night.

Posted by on Dec 21, 2009

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About the Staybridge Suites Rockford, an IHG Hotel

Location 633 North Bell School Road, Rockford, IL 61108

Property Features

Staybridge Suites Rockford, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Staybridge Suites Rockford, an IHG Hotel also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This 3-star Rockford hotel is smoke free.

  • 86 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Staybridge Suites Rockford, an IHG Hotel offers 86 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have detached private bathrooms. This Rockford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private bathrooms are not in room
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Hotel Rockford
  • Staybridge Suites Rockford
  • Staybridge Suites Rockford Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.