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Fairmont Empress

4.5 star property
Family-friendly Edwardian hotel connected to the convention center with 2 restaurants

Choose dates to view prices

Photo gallery for Fairmont Empress

Stunning waterfront marina with historic landmark building and serene atmosphere.
Experience the grandeur of a luxurious space with a soaring ceiling, elegant columns, and a stunning chandelier.
Enjoy a classic atmosphere in our elegant dining area, featuring high ceilings, ornate detailing, and beautifully set tables.
Enjoy the city views from our rooftop terrace, featuring a central fire pit and comfortable seating areas.
Experience grandeur in our spacious lobby, featuring a stunning chandelier and high ceilings.

Popular amenities

Explore the area

Map
721 Government St, Victoria, BC, V8W1W5
  • British Columbia Parliament Building
    ‪3 min walk‬
  • Victoria Harbour
    ‪4 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪6 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Fairmont Gold Deluxe City View 2 Queen

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Deluxe Harbour View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Deluxe Harbour View 1 King

10.0 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold One Bedroom Suite City View 1 King

10.0 out of 10
Exceptional
(1 review)
  • 522 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Harbour View 1 Queen

9.2 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont City View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Fairmont City View 1 Queen

9.0 out of 10
Wonderful
(65 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(20 reviews)
  • 382 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City View 1 King

8.8 out of 10
Excellent
(17 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Deluxe City View 1 King

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold Harbour View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Harbour View 1 King

9.8 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite City View 1 King

9.2 out of 10
Wonderful
(5 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold City View 1 King

9.4 out of 10
Exceptional
(16 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite City View 1 King

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite City View 1 King

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City View 2 Queen

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City View 2 Queen

8.8 out of 10
Excellent
(41 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont City View 2 Double

1 bedroom, premium bedding, minibar, in-room safe

Fairmont City View 2 Double

8.8 out of 10
Excellent
(89 reviews)
  • 240 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Suite City View 1 King

One Bedroom Suite City View 1 King | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies

One Bedroom Suite City View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(9 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont City View 1 King

Fairmont City View 1 King | 1 bedroom, premium bedding, minibar, in-room safe

Fairmont City View 1 King

9.2 out of 10
Wonderful
(128 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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4.4 out of 5, Excellent, 1,062 reviews
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About the neighborhood

Victoria

Seaside stay .With a stay at this Downtown Victoria hotel, you'll be steps from Maritime Museum of British Columbia and Victoria Bug Zoo. British Columbia Parliament Building and Victoria Harbour are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 3 min walk - 0.2 miles
  • British Columbia Parliament Building - 3 min walk - 0.2 miles
  • Victoria Harbour - 4 min walk - 0.3 miles
  • Victoria Clipper Ferry Terminal - 6 min walk - 0.4 miles
  • Chinatown - 12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪Q Restaurant at the Empress - ‬1 min walk
  • ‪Tea at the Empress - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chocolats Favoris - ‬4 min walk

About this property

Fairmont Empress

Family-friendly Edwardian hotel connected to the convention center with 2 restaurants
Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 22600 square feet (2100 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Fairmont Empress. Parking is available for a fee.

Smoking is allowed in designated areas at this Edwardian Victoria hotel.

  • 431 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 22600 sq ft of conference space
  • 2100 sq m of conference space
  • Built in 1908
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Danish, English, Filipino, French, German, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish

Similar properties

Situated by a marina, this hotel offers stunning views of the surrounding mountains and lush greenery.

Hotel Grand Pacific

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, 2,430 reviews
$217 nightly
The price is $252
Aug 26 - Aug 27
Total includes taxes and fees
Hotel Grand Pacific

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CAD 37 per day; includes in/out privileges)
  • Valet parking on site (CAD 51 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The photos are representative of rooms offered and may differ from the actual room received.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

How close is Fairmont Empress to the airport?

Fairmont Empress is 0.2 mi (1-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Empress?

As of Jul 31, 2025, prices found for a 1-night stay for 2 adults at Fairmont Empress on Aug 24, 2025 start from $359.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Empress have an airport shuttle?

Airport shuttle services are not available at Fairmont Empress.

Does Fairmont Empress offer free breakfast?

Free breakfast isn’t offered at Fairmont Empress, but full breakfast is offered for a fee of between CAD 20 and 40 for adults, CAD 10 and 20 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Fairmont Empress?

No, there is no casino at this hotel, but Elements Casino (13-min drive) is nearby.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Fairmont Empress?

Free parking is not available at this hotel. Self parking is available for CAD 37.00 per day, and valet parking for CAD 51.00 per day.

Does Fairmont Empress have a pool?

Fairmont Empress features an indoor pool and a children's pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Fairmont Empress have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, ocean views, and al fresco dining.

Does Fairmont Empress have a spa?

This hotel has a spa, which features deep-tissue massages, mani/pedis, and body wraps.

How close is Fairmont Empress to downtown Victoria?

Fairmont Empress is 0.5 mi away from Victoria.

Fairmont Empress Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1608 out of 2205 reviews
Rating 8 - Good. 333 out of 2205 reviews
Rating 6 - Okay. 148 out of 2205 reviews
Rating 4 - Poor. 63 out of 2205 reviews
Rating 2 - Terrible. 53 out of 2205 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEVE, San Carlos

Stayed 1 night in Jul 2025

8/10 Good

FRANCK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous étions très heureux après dix ans de pouvoir venir dans cet hôtel que nous souhaitions visiter et dans lequel nous souhaiions faire au - 1e nuit le lounge est satisfaisant le personnel du lounge est vraiment impeccable félicitations
Stayed 1 night in Apr 2025

10/10 Excellent

Yurimar, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located with nice spacious rooms and top tier staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

2/10 Terrible

Haobo

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel facilities are too old. The internet speed is only 20mbps. the definition of the TV is only 720p. the bathroom is very problematic, we changed three rooms and the exhaust fan didn't work in all three rooms. It was only after we went to the manager that we were finally able to change to a room where all the amenities were working properly. The manager who changed the room was very frustrating, we contacted the hotel manager from 8pm until 11pm
Stayed 3 nights in Jan 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it’s hard to complain about 5 star service! From our incredible complimentary upgrade to the valet parking to the incredible food… everything was GOLDEN! Staff are very friendly and welcoming/accomodating! The views of the parliament building lit up, and the gorgeous gardens are a highlight for sure!
Stayed 1 night in Apr 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2025

8/10 Good

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Ron

Stayed 1 night in Apr 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying there and was very happy my accommodations
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey Tyrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Empress lives up to the hype -- especially the Empress Gold! One gets the experience of what life is like as royalty. Imagine your best experienc.... Now multiply it by 5!
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Stayed 4 nights in Apr 2025

10/10 Excellent

Karl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was like staying in a park on the water front, well maintained grounds and property, the staff was friendly and made you feel like you were part of the family.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bonnie

Wonderful staff and property is gorgeous
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff know how to treat you right. They constantly check on you without seeming to. We were there for three nights and the only negative was that we couldn’t stay longer!
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and had nice finishings. I especially enjoyed all the tulips and other flowers planted on the grounds around the hotel. My one complaint was that the bathroom felt a bit cramped. I did get one of the less expensive rooms though so maybe the more expensive rooms have larger bathrooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Kerri, Sammamish

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection. Kids loved the pool and hot tub. Afternoon tea was dreamy and wonderful. Beds were comfy and pillows excellent. Couldnt have asked for a better stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
nice but shower was bit dirty
Stayed 2 nights in Apr 2025