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The Westin San Jose

4.0 star property
4-star hotel near SAP Center at San Jose

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Photo gallery for The Westin San Jose

Lobby lounge
View from property
Suite, 1 King Bed with Sofa bed | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Lobby lounge
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
302 South Market Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪2 min walk‬
  • CSU San Jose State University
    ‪7 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 253 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 298 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Penthouse, 1 Bedroom

  • 298 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 298 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 298 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Jose

City center retreat .Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose McEnery Convention Center and CSU San Jose State University. San Jose Civic Auditorium and Montgomery Theater are also within half a mile (1 km).

What's nearby

  • San Jose McEnery Convention Center - 2 min walk - 0.1 miles
  • San Jose Civic Auditorium - 2 min walk - 0.1 miles
  • San Jose Center for the Performing Arts - 6 min walk - 0.4 miles
  • CSU San Jose State University - 7 min walk - 0.4 miles
  • SAP Center at San Jose - 16 min walk - 0.9 miles

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪Voltaire Coffee House - ‬2 min walk
  • ‪The Lobby Lounge - ‬3 min walk
  • ‪Haberdasher - ‬3 min walk
  • ‪Las Delicias De Toñita - ‬2 min walk

About this property

The Westin San Jose

4-star hotel near SAP Center at San Jose
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8849 square feet (822 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and a garden are also featured at the business-friendly The Westin San Jose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

  • 171 guestrooms or units
  • 6 levels
  • 8849 sq ft of conference space
  • 822 sq m of conference space
  • Built in 1926
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Similar properties

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Four Points by Sheraton San Jose Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,006 reviews
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The price is $143
Sep 12 - Sep 13
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

Frequently asked questions

How close is The Westin San Jose to the airport?

The Westin San Jose is 4.2 mi (7-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin San Jose?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at The Westin San Jose on Sep 12, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin San Jose have an airport shuttle?

Airport shuttle services are not available at The Westin San Jose.

Does The Westin San Jose offer free breakfast?

Free breakfast isn’t offered at The Westin San Jose, but cooked-to-order breakfast is offered for a fee of between USD 10.00 and 30.00 for adults, USD 10.00 and 30.00 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at The Westin San Jose?

No, there is no casino at this hotel, but Casino M8trix (6-min drive) is nearby.

What time is check-in at The Westin San Jose?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at The Westin San Jose?

Free parking is not available at this hotel. Valet parking is available for USD 51 per night.

Does The Westin San Jose have a pool?

The Westin San Jose does not have a pool.

Does The Westin San Jose have a restaurant?

The Westin San Jose is home to Il Fornaio, which features Italian cuisine.

Does The Westin San Jose have a spa?

There are no spa services available at this hotel.

How close is The Westin San Jose to downtown San Jose?

The Westin San Jose is 0.4 mi away from San Jose.

The Westin San Jose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1004 reviews
Rating 8 - Good. 181 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe every single person spoke with or met at this hotel was kind and courteous. I loved the room service, they went out of their way and made the room worth coming back to everyday. The reception desk was amazing and I felt cared about. Thank you for a lovely stay! Its an older property, but that makes it all the more beautiful too.
Stayed 4 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos, Los Angeles

Stayed 1 night in Jun 2025

10/10 Excellent

May Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities
Architecture is beautiful, parking is expensive nearby, great places to eat nearby
Stayed 5 nights in May 2025

8/10 Good

Jerry

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Convenient

Comfortable bed and centrally located however the appliances were inoperable
Stayed 1 night in Jun 2025

2/10 Terrible

Ramon

Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jerry

The bartender and server (same) was professional and made the evening outstanding!
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good service with friendly staff. Great neighborhood for nightlife
Stayed 2 nights in May 2025

10/10 Excellent

Andy

Stayed 1 night in May 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I was accused of smoking in my room and charged an outrageous fee. I’ve never smoked a day in my life. Seriously unbelievable!!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Emily

Stayed 1 night in May 2025

10/10 Excellent

Brigitte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful 1 night stay!!! Can't complain about a thing. Restaurant was nice as well, courteous staff, very friendly and everyone in our party of 5 enjoyed their food and cocktails.
Stayed 1 night in May 2025

8/10 Good

Willie, San Francisco

Stayed 6 nights in May 2025

10/10 Excellent

Yvette, campbell

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They upgraded us toa suite 100 it was awesome
Stayed 1 night in May 2025

8/10 Good

Jasmine

Stayed 1 night in May 2025

4/10 Poor

Nicole

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was amazing. The hotel needs updating and cleaning. Our entire trip there was dirty dishes in the corner in front of our door. They were there when we checked in 😩
Stayed 2 nights in May 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed one night - very nice property centrally located. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superior. Very close to the convention center and a park across the street to walk my dog. Would stay again. Took a bit to find places to eat.
Stayed 2 nights in May 2025

4/10 Poor

Michael

Traveled with group
Liked: Cleanliness

Wasn't that great of stay

The first two days was hot and didn't have a working ac. Front desk told us it'll be fix but nothing. Then decided to tell us it's motion sensor which was a lie
Stayed 3 nights in May 2025

10/10 Excellent

xiao ying, arcadia

Very nice people
Stayed 2 nights in May 2025

6/10 Okay

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Clean and Hospitable staff. Overall experience is great at the hotel itself. Only dislike is that there is only paid public parking available around hotel. Do not need 24 hour parking for a standard one night stay. Should be accommodated with some validation by hotel for guests.
Stayed 1 night in May 2025