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Fairmont Empress

4.5 star property
Family-friendly Edwardian hotel connected to the convention center with 2 restaurants

Choose dates to view prices

Photo gallery for Fairmont Empress

Exterior
Lobby
Ocean views, serves lunch and dinner
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
721 Government St, Victoria, BC, V8W1W5
  • Place, British Columbia Parliament Building
    ‪3 min walk‬
  • Place, Victoria Harbour
    ‪4 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪6 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Fairmont Gold Deluxe City View 2 Queen

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Deluxe Harbour View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Deluxe Harbour View 1 King

9.6 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold One Bedroom Suite City View 1 King

10.0 out of 10
Exceptional
(1 review)
  • 522 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Harbour View 1 Queen

9.0 out of 10
Wonderful
(21 reviews)
  • 280 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont City View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Fairmont City View 1 Queen

9.2 out of 10
Wonderful
(71 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(22 reviews)
  • 382 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City View 1 King

8.8 out of 10
Excellent
(21 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Harbour View Suite 1 King

One Bedroom Harbour View Suite 1 King | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Harbour View Suite 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Deluxe City View 1 King

9.6 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold City View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold City View 1 Queen

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold Harbour View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Harbour View 1 King

9.6 out of 10
Exceptional
(19 reviews)
  • 323 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold Harbour View Executive Suite 1 King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite City View 1 King

9.4 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite City View 2 Queen

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite City View 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold City View 1 King

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold City View 1 King

9.6 out of 10
Exceptional
(17 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite City View 1 King

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite City View 1 King

10.0 out of 10
Exceptional
(5 reviews)
  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Harbour View 1 King

Signature Harbour View 1 King | 1 bedroom, premium bedding, minibar, in-room safe

Signature Harbour View 1 King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View 2 Queen

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City View 2 Queen

8.8 out of 10
Excellent
(43 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont City View 2 Double

1 bedroom, premium bedding, minibar, in-room safe

Fairmont City View 2 Double

8.8 out of 10
Excellent
(93 reviews)
  • 240 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Harbour View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Harbour View 1 Queen

  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Suite City View 1 King

One Bedroom Suite City View 1 King | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies

One Bedroom Suite City View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(9 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Harbour View 2 Queen

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Harbour View 2 Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont City View 1 King

Fairmont City View 1 King | 1 bedroom, premium bedding, minibar, in-room safe

Fairmont City View 1 King

9.2 out of 10
Wonderful
(135 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Victoria Marriott Inner Harbour

Downtown Victoria
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
$175 nightly
The price is $203
Oct 26 - Oct 27
Total with taxes and fees
Victoria Marriott Inner Harbour

About the neighborhood

Victoria

Seaside stay .With a stay at this Downtown Victoria hotel, you'll be steps from Maritime Museum of British Columbia and Victoria Bug Zoo. British Columbia Parliament Building and Victoria Harbour are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 3 min walk - 0.2 miles
  • British Columbia Parliament Building - 3 min walk - 0.2 miles
  • Victoria Harbour - 4 min walk - 0.3 miles
  • Victoria Clipper Ferry Terminal - 6 min walk - 0.4 miles
  • Chinatown - 12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪The Sticky Wicket Bar & Restaurant - ‬4 min walk
  • ‪Q At The Empress - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Tea at the Empress - ‬1 min walk

About this property

Fairmont Empress

Family-friendly Edwardian hotel connected to the convention center with 2 restaurants
Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 22600 square feet (2100 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Fairmont Empress. Parking is available for a fee.

Smoking is allowed in designated areas at this Edwardian Victoria hotel.

  • 431 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 22600 sq ft of conference space
  • 2100 sq m of conference space
  • Built in 1908
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

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Exterior

Hotel Grand Pacific

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, 2,725 reviews
$155 nightly
The price is $179
Oct 15 - Oct 16
Total with taxes and fees
Hotel Grand Pacific

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The photos are representative of rooms offered and may differ from the actual room received.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

How close is Fairmont Empress to the airport?

Fairmont Empress is 0.2 mi (1-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Empress?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Fairmont Empress on Oct 9, 2025 start from $224.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Empress have an airport shuttle?

Airport shuttle services are not available at Fairmont Empress.

Does Fairmont Empress offer free breakfast?

Free breakfast isn’t offered at Fairmont Empress, but full breakfast is offered for a fee of between CAD 20 and 40 for adults, CAD 10 and 20 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Fairmont Empress?

No, there is no casino at this hotel, but Elements Casino (13-min drive) is nearby.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Fairmont Empress?

Free parking is not available at this hotel. Self parking is available for CAD 37.00 per day, and valet parking for CAD 51.00 per day.

Does Fairmont Empress have a pool?

Fairmont Empress features an indoor pool and a children's pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Fairmont Empress have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, ocean views, and al fresco dining.

Does Fairmont Empress have a spa?

This hotel has a spa, which features deep-tissue massages, facials, and aromatherapy.

How close is Fairmont Empress to downtown Victoria?

Fairmont Empress is 0.5 mi away from Victoria.

Reviews

Fairmont Empress Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1720 out of 2329 reviews
Rating 8 - Good. 342 out of 2329 reviews
Rating 6 - Okay. 155 out of 2329 reviews
Rating 4 - Poor. 60 out of 2329 reviews
Rating 2 - Terrible. 52 out of 2329 reviews

Reviews

10/10 Excellent

DARREN, TEXARKANA

Liked: Cleanliness, staff & service, property conditions & facilities
Most beautiful hotel I have had the pleasure of visiting!!
Stayed 2 nights in Sep 2025

10/10 Excellent

ROBERT, Kirkland

Stayed 1 night in Aug 2025

10/10 Excellent

STEVE, San Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Best hotel i have ever stayed in and excellent services
Stayed 2 nights in Jun 2025

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality of the food at Q is not that good !
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last night in Victoria

Amazing stay for our Family, we enjoyed our last night in Victoria after many years!
Stayed 1 night in Jun 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, well maintained and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlanna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the Fairmount Empress Hotel was absolutely outstanding! The staff was kind they went out of their way for everything. I had high tea with my best friend, and we were overwhelmed at the beauty and excellence of their high tea. The staff that greeted us there were very friendly and helpful. Our waiter could’ve been a little bit more so on the whole, I would give it a 10+ and then some our room was beautiful. The view was excellent and I have priority status so everything about that hotel was magnificent.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, love this venue
Stayed 3 nights in Jun 2025

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Cool Bar
Stayed 4 nights in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott Boyd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the pleasure of staying at the Empress Hotel the beginning of June in one of their gold rooms. If you ever get the chance to stay there, I highly recommend upgrading to the gold rooms if you can. The access to the Lounge for breakfast and appetizers is so worth it. The staff is amazing and the room was very nice, we were lucky to get a view of the harbour so it was beautiful to wake up to every morning. Everything is close by and within walking distance so we really enjoyed our stay at the Empress in Victoria BC.
Stayed 6 nights in Jun 2025

10/10 Excellent

Gerson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, friendly staff, great cocktails, and loved the pool/jacuzzi
Stayed 3 nights in Jun 2025

10/10 Excellent

Sangwoo

Liked: Cleanliness, staff & service, property conditions & facilities
All good, but expensive!
Stayed 1 night in Jun 2025

10/10 Excellent

Maya

Stayed 1 night in May 2025

10/10 Excellent

Thomas, Winter Garden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Enjoyed the Afternoon Tea!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best stays I’ve had in a long time.
Stayed 2 nights in May 2025

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, Nanaimo

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay. Everything was beautiful. Gold level certainly makes the stay memorable. The staff was great and the food and service, wonderful. 💕
Stayed 1 night in Jun 2025

10/10 Excellent

Karan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk from the ferry terminal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Arden

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful, historic spot.
Stayed 1 night in Jun 2025

8/10 Good

HUI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a city view room with no city view...
Stayed 1 night in Jun 2025