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"Enjoy staying in the Streamside rooms, enjoy both the restaurants " More

By a verified traveler on Mon 17 Jun 2019

Hotel Description

3-star hotel near Mohegan Sun at Pocono Downs, connected to the convention center

Convention convenience

You'll find Mohegan Sun at Pocono Downs and Mohegan Sun Arena within 3 miles (5 km) of this Wilkes-Barre hotel. Also, Fresenius Medical Care at Geisinger Wyoming Valley Medical is within 2 miles (3 km) and Wyoming Seminary is within 6 miles (10 km).

Dining options, 2 bars/lounges

This hotel's 2 restaurants, 2 bars/lounges, and indoor pool are some of the featured amenities. Traveling on business? Take advantage of the 9 conference rooms, business center, and free airport shuttle. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free casino shuttle.

Flat-screen TVs, refrigerators

The 150 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. Other amenities include room service, coffee/tea makers, and flat-screen TVs with satellite channels.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room May 2 - May 3

Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Woodlands Inn, Ascend Hotel Collection ratings based on 33 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Woodlands Inn, Ascend Hotel Collection

Everyone (3) Couples (4)
2 out of 5
Horrible stay and over crowded in the pool area.The people at the front desk were nice but the bartender at the lounge seemed uninterested in the guests, he focused on one male sitting at the bar.

Posted by , from New York on Aug 4, 2020

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Comment from Hotel Management

Aug 4, 2020 by ross

Dear Tanya, Thank you for taking the time to write your review. Please accept my sincere apology on behalf of our staff and management. Your candid words will help us improve the product and services we provide. I hope it does not deter you from returning. Thank you, Ross Kornfeld

5 out of 5

Posted by on Oct 22, 2019

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5 out of 5
Enjoy staying in the Streamside rooms, enjoy both the restaurants

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Ross Kornfeld

Dear Guest, Thank you for sharing your experience regarding your recent stay. Guest feedback is much appreciated and helps with our continued effort in providing excellent service and a great stay. We hope to see you again soon. Thank you, Ross Kornfeld

4 out of 5
We liked everything. Wish we had gotten a bigger room.

Posted by on Feb 12, 2019

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Comment from Hotel Management

Feb 14, 2019 by Ross

Dear Guest, Thank you for sharing your experience regarding your recent stay. Guest feedback is very much appreciated and goes a long way in our continued effort in providing excellent service and a great stay. Thank you, Ross Kornfeld

4 out of 5

home away from home

Pros: i never had to leave for Entertainment.
Cons: how about a pool table or table tennis. or even a Gaming Room
Location: Great location. Casino was vey close
my stay was very nice. Tonya at the front desk was the most pleasant person i every met at a Hotel and I've stayed at a lot of 5* hotels. Ms. Missy in the Breakfast area was nice as well. and Mr. Kahlid in the Bar was very friendly as well very Friendly if he saw you the next day you didn't even have to ask for a drink he knew what ever customer wanted to Drink. my Family. Thank you.

Posted by , from New Jersey on Apr 1, 2018

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Comment from Hotel Management

Apr 2, 2018 by ross

Dear Javier: Thank you for sharing your experience regarding your recent stay. Customer service is an area of emphasis for us. It's what separates us from our competition. Please think of us again the next time your travel plans bring you to the Wilkes-Barre area. Thank you, Ross Kornfeld

2 out of 5

over priced for a very small room

No refrigerator, no microwave. The toilet seemed to take forever to flush. no bathtub. The hotel was very outdated and very disappointing.

Posted by on Feb 20, 2017

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Comment from Hotel Management

Feb 22, 2017 by Ross Kornfeld

Dear Guest, Thank you for sharing your experience regarding your recent stay. We very much appreciate your honest feedback. Improvements to the property continue daily so we can keep pace with our younger competitors. Thank you, Ross Kornfeld

5 out of 5

Nice Hotel with all the amenities.

Pros: Every hotel should have a hot tub like this!
Cons: Wouldn't recommend any changes.
Location: Location was convenient to the surrounding attractions, Mohegan Sun just down the street. Beautiful location set alongside the river.
We had a wonderful experience at this hotel. All the amenities were just as advertised. The food was outstanding, and the facilities modern and very clean. Wish we could have stayed longer!

Posted by , from West Ossipee, NH on Jul 7, 2015

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5 out of 5

Great place

This is a lovely place for fun or relaxation.  This hotel serves a great breakfast .  Their house coffee is the best I have had at a hotel.  The hotel is very clean and the rooms are lovely and well kept.  You must explore the grounds and take a walk through the woods.

Posted by on Oct 20, 2013

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1 out of 5

Very Dog Friendly!

Stayed here for two nights with my teen and dog. Nice pool(s), very pretty setting and great for my dog.  Nice dog areas with poo bags and a garbage can provided!!! Friendly staff. 

Posted by , from Waterloo, ON, Canada on Jul 25, 2013

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5 out of 5

Great value

Stayed there one night last week for our anniversary. Went to the casino in the afternoon, a show at the Kirby Center in the evening, and ate at the restaurant in the hotel for a late dinner. Food was great, location is convenient and easy to get to. Staff are friendly and attentive. Rooms are recently renovated. Bed was very comfortable. Price was good. Would definitely stay here again, and definitely recommend it to our friends.

Posted by on Apr 29, 2012

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About the The Woodlands Inn, Ascend Hotel Collection

Location 1073 Highway 315, Wilkes-Barre, PA 18702

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 3500 square feet (325 square meters) and includes conference space. An indoor pool, spa services, and a terrace are also featured at the business-friendly The Woodlands Inn, Ascend Hotel Collection. A roundtrip airport shuttle (available 24 hours) and a casino shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 3-star Wilkes-Barre hotel.

  • 150 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Philadelphia International Airport (PHL) (190 km / 118 mi)
  • Property shuttles: Free airport shuttle and casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Woodlands Inn, Ascend Hotel Collection offers 150 accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium satellite channels and pay movies. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Crescenzos - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Shogun Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Crescenzos Lounge - This cocktail bar serves breakfast, lunch, and dinner. Happy hour is offered.

Executive Lounge - Onsite lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.25 for adults and USD 13.25 for children (approximately)
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Woodlands Inn
  • Woodlands Inn Wilkes-Barre
  • Woodlands Wilkes-Barre
  • The Woodlands Inn, Ascend Hotel Collection Hotel
  • The Woodlands Inn an Ascend Hotel Collection Member
  • The Woodlands Inn, Ascend Hotel Collection Wilkes-Barre
  • The Woodlands Inn, Ascend Hotel Collection Hotel Wilkes-Barre

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.