City center stay
You'll find Malecon and Blue Mall within 2 miles (3 km) of this Santo Domingo resort. Bella Vista Mall and Acropolis Center are also within 2 miles (3 km).
This luxury resort features a casino, a full-service spa, and 2 restaurants. Traveling on business? Take advantage of the 5 conference rooms, business center, and airport shuttle. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Free WiFi, comfy beds
The 298 soundproofed guestrooms offer free WiFi and comfy beds. LED TVs come with cable channels, and other amenities include iPod docks and sitting areas.
Dec 2, 2021 by Guest Experience Manager
Dear Mrs. Gabriela: It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that makes up El Embajador, a Royal Hideaway Hotel we thank you for valuing the attention we provide to each of our guests with professionalism , kindness and excellence, since, as you very well said, they contribute to making your stay a memorable and pleasant moment in every way. We are very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will forward your comments to the entire team and we assure you that they will be delighted to hear that their efforts have been appreciated. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve it. It is our satisfaction to assist you. Sincerely, El Embajador, A Royal Hideaway Hotel.
Sep 19, 2021 by Guest Experience Manager
Dear Phillipe: Thank you very much for sharing with us and all the members of El Embajador, a Royal Hideaway Hotel dedicating so many excellent score to us. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. It makes us even happier to know that you have trusted us and that we will be honored to welcome you again. We are very pleased to know that you enjoyed a comfortable and pleasant stay in our elegant city hotel. To our spacious rooms we must add the magnificent executive facilities and luxury services designed to ensure the comfort of our guests. Our team works hard to provide the best service to all our valued guests and anticipate all their needs. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve. It is our satisfaction to serve you. Very cordially,
Jul 26, 2021 by El Embajador, A Royal Hideaway Hotel
Thank you for your feedback!
May 13, 2021 by Hotel El Embajador.
It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Very sincerely, El Embajador, A Royal Hideaway Hotel"
Nov 21, 2019 by Patricia Santana Guest Experience Manager
Dear guest, We are pleased to have been able to meet your expectations during your stay at El Embajador, a Royal Hideaway Hotel. Thank you very much for taking the time to evaluate your visit. Regarding your comment about our lobby carpet, we greatly appreciate your opinion and we assure this will be taking into account for future considerations. However, we would like to inform you that the carpet where the piano is located, it was recently changed (september 15th). The opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. We hope to receive you again in the near future. We remain at your disposal, Best Regards,
Nov 7, 2019 by Patricia Santana Guest Experience Manager
Dear guest, We are pleased to have been able to meet your expectations during your stay at El Embajador, a Royal Hideaway Hotel. Thank you very much for taking the time to evaluate your visit. We hope to receive you again in the near future. We remain at your disposal, Best Regards,
Oct 1, 2019 by Patricia Santana Guest Experience Manager
Dear guest, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 26308 square feet (2444 square meters) and includes conference space. A casino, a sauna, and spa services are also featured at the luxury El Embajador, a Royal Hideaway Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of El Embajador, a Royal Hideaway Hotel was completed in 2017. Smoking is allowed in designated areas at this 5-star Santo Domingo resort.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate sitting areas and include day beds. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This tapas bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - This lobby lounge serves light fare only. Open daily.
Las Cotorras Garden Bar - This cocktail bar is located by the pool. Open daily.
Late night fare is available from 24-hour room service.
Recreational amenities at the resort include an outdoor pool, a 24-hour health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bi Wellness & Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open select days. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Ecolab (3rd party expert - Global), and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.