Bella Vista stay
Your stay at this Bella Vista resort places you within 2 miles (3 km) of Bella Vista Mall and Basilica Catedral Nuestra Senora de la Altagracia. Theater of Fine Arts and Funtastico are also within 2 miles (3 km).
This luxury resort features a casino, a full-service spa, and 2 restaurants. Families will appreciate the playground, onsite laundry facilities, and in-room childcare. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Aug 22, 2023 by Guest Experience Manager
Dear Mr. Manuel,We're thrilled to hear that you found our hotel El Embajador, a Royal Hideaway to offer the best value for your money in the city! Providing excellent value and a memorable experience for our guests is always our top priority. Thank you for taking the time to share your positive feedback. Should you have any further comments or suggestions, please don't hesitate to let us know. We look forward to the opportunity of welcoming you back for another outstanding stay in the future!
Jan 13, 2023 by Guest Experience Manager
Dear Mrs. Ana M: We thank you for choosing the facilities of El Embajador, a Royal Hideaway Hotel on your recent visit to the city of Santo Domingo and for distinguishing us with your presence. We sincerely apologize for the inconvenience that you present regarding the closure of our pool. Due to the sanitation protocols, we had to close our pool area for maintenance, this is a consequence of being able to provide you with an excellent quality in our services. We are sorry for the inconvenience caused in this regard.Despite not having met your expectations on this occasion, we look forward to welcoming you back and regaining your trust. It will be a privilege to serve you.
Oct 13, 2022 by Guest Experience Manager
Dear Mr. Phillipe,First of all, we thank you for distinguishing our El Embajador a royal Hideaway hotel during your stay in the city of Santo Domingo and for trusting us.We sincerely regret the inconveniences that you presented in relation to your reservation, these cases do not usually happen and we are sorry that you had to live this experience.On the other hand, we take the opportunity to inform you that you used an intermediary to make your reservation, which, they confirmed us that it was only a room and did not have breakfast included, that the confirmation of the same has been sent to you via mail once the reservation is done, so we recommend you contacting your agency to validate this information. We are sorry that we did not meet your expectations in this regard. We work daily to offer an attentive and personalized service, giving all possible solutions to ensure that you fully enjoy your stay with us. We appreciate your comments that have been taken into consideration to improve our service. We appreciate the time you took to share your concerns, we hope you will give us the opportunity to welcome you again, remember that our top priority is to regain your trust. For any additional requirement, we remain at your disposal. For us it will be more than a privilege to assist you again. Kind regards, El Embajador, a royal hideaway hotel.
Sep 14, 2022 by Guest Experience Manager
Dear Mr. Phillipe: Thank you very much for sharing with us and all the members of El Embajador, a Royal Hideaway Hotel dedicating so many excellent comments to us. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. It makes us even happier to know that you have trusted us and that we will be honored to welcome you again. We are very pleased to know that you enjoyed a comfortable and pleasant stay in our elegant city hotel. To our spacious rooms we must add the magnificent executive facilities and luxury services designed to ensure the comfort of our guests. Our team works hard to provide the best service to all our valued guests and anticipate all their needs. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve. It is our satisfaction to serve you. Very cordially
Dec 2, 2021 by Guest Experience Manager
Dear Mrs. Gabriela: It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that makes up El Embajador, a Royal Hideaway Hotel we thank you for valuing the attention we provide to each of our guests with professionalism , kindness and excellence, since, as you very well said, they contribute to making your stay a memorable and pleasant moment in every way. We are very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. We will forward your comments to the entire team and we assure you that they will be delighted to hear that their efforts have been appreciated. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve it. It is our satisfaction to assist you. Sincerely, El Embajador, A Royal Hideaway Hotel.
Sep 19, 2021 by Guest Experience Manager
Dear Phillipe: Thank you very much for sharing with us and all the members of El Embajador, a Royal Hideaway Hotel dedicating so many excellent score to us. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. It makes us even happier to know that you have trusted us and that we will be honored to welcome you again. We are very pleased to know that you enjoyed a comfortable and pleasant stay in our elegant city hotel. To our spacious rooms we must add the magnificent executive facilities and luxury services designed to ensure the comfort of our guests. Our team works hard to provide the best service to all our valued guests and anticipate all their needs. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve. It is our satisfaction to serve you. Very cordially,
Jul 26, 2021 by El Embajador, A Royal Hideaway Hotel
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El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26308 square feet (2444 square meters) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of El Embajador, a Royal Hideaway Hotel was completed in November 2017. Smoking is allowed in designated areas at this 5-star Santo Domingo resort.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Accommodations offer separate sitting areas and include day beds. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.
Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.