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4.3 out of 5

"It was very clean, good food and staff. " More

By a verified traveler on Sun 29 Aug 2021

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Hotel Description

4-star hotel near Blue Mall, connected to a shopping center

City center stay

Your stay at this Santo Domingo Financial District hotel places you within 2 miles (3 km) of Blue Mall and Agora Mall. Malecon and Sambil Santo Domingo are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Kitchenettes, flat-screen TVs

The 180 guestrooms feature kitchenettes with microwaves, as well as iPod docks and sofa beds. Other amenities include living rooms, dining areas, and flat-screen TVs. Housekeeping is available on request.

One King Bed - One Bedroom Suite (City View)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$115* Per night/room Feb 19 - Feb 20

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King - One Bedroom Suite Mobility Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed - One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Embassy Suites by Hilton Santo Domingo ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Santo Domingo

Everyone (5) Family (1)
1 out of 5
Hotel was modern room was good pool view was good but is lacking service, for the money i guess is ok but ill stay somewhere alse in the city for the same money with better quality

Posted by on Jan 8, 2022

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Comment from Hotel Management

Jan 17, 2022 by Lisa P

Dear Michael, Thank you for taking a few minutes of your time to share your thoughts regarding your most recent stay. We hope you give us another opportunity to make it right!

5 out of 5

Posted by on Sep 19, 2021

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5 out of 5
It was very clean, good food and staff.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 30, 2021 by LPC

Dear Wendy, Thank you for taking a few minutes of your time to share your experience. We are glad you had a marvelous stay. We look forward to having you again in a not so distant future!

5 out of 5
Great location, rooms in excellent condition, awesome hospitality.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Jan 23, 2020 by Wanda B.

Thanks for sharing your review and thank you for giving us the honor of hosting you this time! Hope to see you again soon!

5 out of 5

Posted by on Nov 18, 2019

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4 out of 5
Great people, amazing city views. Friendly and helpful staff; the area is very safe and near all. I love the fact that there is a movie theater on the hotel. JCR

Posted by on Jul 6, 2019

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5 out of 5
Very professional staff and I felt very secure while staying there.

Posted by on Nov 5, 2017

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About the Embassy Suites by Hilton Santo Domingo

Location Ave. Tiradentes #32, Santo Domingo, 10119

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Embassy Suites by Hilton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 32943 square feet (3060 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Santo Domingo. Free self parking is available. A complete renovation of Embassy Suites by Hilton Santo Domingo was completed in 2016. This 4-star Santo Domingo hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 21 levels
  • 32943 sq ft of conference space
  • 3060 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Santo Domingo offers 180 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate living rooms and include sofa beds. Accommodations at this 4-star hotel have kitchenettes with microwaves and separate dining areas. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided on request.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Living room
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Microwave
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Santo Domingo has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note unregistered guests will be charged a visitors fee at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 10 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Santo Domingo
  • Embassy Suites Hilton Hotel Santo Domingo
  • Embassy Suites Hilton Santo Domingo
  • Embassy Suites Santo Domingo
  • Santo Domingo Embassy Suites
  • Embassy Suites Hilton Santo Domingo Hotel
  • Embassy Suites by Hilton Santo Domingo Hotel
  • Embassy Suites by Hilton Santo Domingo Santo Domingo
  • Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.