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Hotel Alcala del Rio

3.5 star property
3.5-star hotel near Costanera Center

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Photo gallery for Hotel Alcala del Rio

Relax by the pool in a casual outdoor setting with comfortable seating and a view into the interior.
Welcome to our hotel, where guests can check in at the central reception desk.
Stunning corridor with intricate lattice designs, marble floor, and elegant mirror.
Enjoy dining in this elegant space with ample seating and a large mirror.
Stylish building with a glass entrance and adjacent outdoor space.

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015
  • Costanera Center
    ‪18 min walk‬
  • Medical Center Hospital Worker
    ‪4 min drive‬
  • San Cristobal Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, individually decorated

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, individually decorated

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Standard with TV

1 bedroom, minibar, in-room safe, individually decorated

Double Room Standard with TV

  • Sleeps 2

View all photos for Twin Room Standard with TV

1 bedroom, minibar, in-room safe, individually decorated

Twin Room Standard with TV

  • Sleeps 2

View all photos for Single Room Standard with TV

1 bedroom, minibar, in-room safe, individually decorated

Single Room Standard with TV

  • Sleeps 2

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About the neighborhood

Santiago

Providencia stay.Within a 10-minute walk of this Providencia hotel, you'll find Municipal Market of Providencia and Sernatur. Nescafé Theater of The Arts and Sculpture Park are also within half a mile (1 km).

What's nearby

  • Costanera Center - 18 min walk - 1.0 mile
  • Medical Center Hospital Worker - 4 min drive - 2.3 miles
  • Plaza de Armas - 4 min drive - 2.5 miles
  • Parque Arauco Mall - 5 min drive - 3.1 miles
  • San Cristobal Hill - 6 min drive - 1.3 miles

Getting around

  • Parque Almagro Station - 7 min drive
  • Manuel Montt Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪Lusitano - ‬3 min walk
  • ‪El Ancla - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tavelli - ‬4 min walk
  • ‪Sangucados - ‬4 min walk

About this property

Hotel Alcala del Rio

3.5-star hotel near Costanera Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. An area shuttle within 250 km and a theme park shuttle are available for a fee. An outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Hotel Alcala del Rio. The hotel can provide concierge services and wedding services.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Continental breakfast (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Elevator
  • No smoking on site
Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (28 inch wide door)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcala del Rio

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 11:00 AM to 5:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Frequently asked questions

How close is Hotel Alcala del Rio to the airport?

Hotel Alcala del Rio is 13 mi (24-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Hotel Alcala del Rio have an airport shuttle?

Airport shuttle services are not available at Hotel Alcala del Rio.

Does Hotel Alcala del Rio offer free breakfast?

Hotel Alcala del Rio offers free continental breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 8:00 AM and 10:30 AM.

Is there a casino at Hotel Alcala del Rio?

No, there is no casino at this hotel.

What time is check-in at Hotel Alcala del Rio?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Alcala del Rio?

Free parking is not available at this hotel.

Does Hotel Alcala del Rio have a pool?

Hotel Alcala del Rio features an outdoor pool. Guests can enjoy pool access from 11:00 AM to 5:00 PM.

Does Hotel Alcala del Rio have a spa?

There are no spa services available at this hotel.

How close is Hotel Alcala del Rio to downtown Santiago?

Hotel Alcala del Rio is 3.4 mi away from Santiago.

Hotel Alcala del Rio Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 15 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Louise, Nirimba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio
Stayed 1 night in Mar 2025

10/10 Excellent

Peter wai

Stayed 6 nights in Jan 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness
Enjoyed it, small room but nice, staff nice.
Stayed 3 nights in Nov 2024

8/10 Good

Roberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024

10/10 Excellent

María

Liked: Property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

Juana

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
Stayed 7 nights in Dec 2019

2/10 Terrible

Krissy, New York

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Descent value

The hotel was descent for two travelers it the building is old and in kind of shabby condition

4/10 Poor

Peter, Chile

Disliked: Staff & service, room comfort

Faulty towers

This hotel reminds me of Faulty Towers. The best intentions but everything just go wrong.

6/10 Okay

Leonel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was kind and friendly, the rrom was a bit small, but OK for few days. The location was the best, just five minutes from the subway. Nice breakfast.

6/10 Okay

Verified traveler

Disliked: Cleanliness

Muitos cabelos de mulher no quarto e roupa de cama

Recepção 24h - ok Café da manhã sem variação - ok Piscina não fiz uso - parecia ok Quarto - ok Limpeza, não gostei, tinha no meu quarto muito cabelo de mulher (1a noite), depois achei cabelos de mulher na roupa de cama. No 3o dia pedi para limpar o quarto, e não aspiram, chão do banheiro e do quarto continuavam com bastante cabelo de mulher. Obs: sou homem, estava sozinho e minha cabeça é raspada!
Stayed 4 nights in Mar 2025

6/10 Okay

Bianca Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Furto por Camareiras.

Hotel super limpo, fiquei surpresa, quarto confortável, funcionários muito educados, atenciosos, Hotel atendeu minhas expectativas, mas infelizmente fui furtada no meu quarto, em um dia que não autorizei a limpeza do mesmo, fiquei surpresa ao chegar no quarto e perceber que meu perfume tinha sumido, na mesma hora falei com a gerência, que foram bem solícitos, pediram mil desculpas, se comprometeram em descontar um valor das minhas diárias, e no dia seguinte ao chegar no hotel no fim do dia, fui surpreendida com a devolução do meu perfume, a camareira contou que o perfume caiu misteriosamente dentro de seu carrinho, fiquei bem chateada e decepcionada com essa situação! Super desconfortável para mim como cliente. Fora este ocorrido, Hotel atendeu as minhas expectativas.
Stayed 8 nights in Dec 2024

10/10 Excellent

Cristiane

Stayed 3 nights in Dec 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso Maravilloso Maravilloso
Stayed 6 nights in Nov 2024

10/10 Excellent

Paulina

Stayed 9 nights in Sep 2024

8/10 Good

Marcio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel super bem localizado, recepção e atendimento ótimos. Quarto e banheiro muito limpos, camas boas, deixou um pouco a desejar nas cobertas, mas os lençóis são bons. Café da manhã não é bom.
Stayed 3 nights in Sep 2024

6/10 Okay

Hung Chak

Business traveler
Stayed 3 nights in Aug 2024

6/10 Okay

Shu Jean Tien

很舒服

6/10 Okay

Shu Jean Tien

Disliked: Property conditions & facilities
不錯，舒適，安靜，周圍環境很好