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Plaza Suites

3.0 star property
3-star hotel near Costanera Center

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Photo gallery for Plaza Suites

Indoor pool, outdoor pool
Standard Apartment, 1 Bedroom | In-room dining
Loft, 1 King Bed | In-room safe, iron/ironing board, rollaway beds, free WiFi
Exterior
Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Laundry

Explore the area

View in a map
Huerfanos 547 OF 1510 C, Santiago, Santiago Metropolitan, 8320150
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Apartment, 1 Bedroom

  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | In-room safe, iron/ironing board, rollaway beds, free WiFi

Loft, 1 King Bed

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Santiago

Downtown Santiago stay.At this Downtown Santiago hotel, you'll be within a 5-minute walk of Santa Lucia Hill and National Archive. Forest Park and Municipal Theatre of Santiago are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.1 miles
  • Lastarria District - 3 min walk - 0.2 miles
  • Municipal Theatre of Santiago - 5 min walk - 0.3 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Santiago Town Square - 9 min walk - 0.5 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Thai Express - ‬3 min walk
  • ‪Castaño - ‬2 min walk
  • ‪Work Cafe Santander - ‬2 min walk
  • ‪New Horizon - ‬3 min walk
  • ‪Restaurant Kuang Ming - ‬3 min walk

About this property

Plaza Suites

3-star hotel near Costanera Center
There's a restaurant on site. Plaza Suites offers its guests an indoor pool, an outdoor pool, and a fitness center. Plaza Suites also features a terrace, concierge services, and laundry facilities. Self parking is free.

This 3-star Santiago hotel is smoke free.

  • 55 guestrooms or units
  • Self-service laundry
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Dining venue
Plaza Suites offers 55 accommodations with safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 10000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 10000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, and Diners Club.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Plaza Suites Aparthotel
Plaza Suites Aparthotel Santiago
Plaza Suites Santiago
Plaza Suites Apartment Santiago
Plaza Suites Hotel
Plaza Suites Santiago
Plaza Suites Hotel Santiago

Frequently asked questions

How close is Plaza Suites to the airport?

Plaza Suites is 11.3 mi (19-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Plaza Suites have an airport shuttle?

Airport shuttle services are not available at Plaza Suites.

Does Plaza Suites offer free breakfast?

Plaza Suites does not offer free breakfast.

Is there a casino at Plaza Suites?

No, there is no casino at this hotel.

What time is check-in at Plaza Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Plaza Suites?

This hotel offers free self parking.

Does Plaza Suites have a pool?

Plaza Suites features an indoor pool and an outdoor pool.

Does Plaza Suites have a restaurant?

Yes, there is a restaurant on site.

Does Plaza Suites have a spa?

There are no spa services available at this hotel.

How close is Plaza Suites to downtown Santiago?

Plaza Suites is 1.6 mi away from Santiago.

Plaza Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 357 reviews
Rating 8 - Good. 133 out of 357 reviews
Rating 6 - Okay. 89 out of 357 reviews
Rating 4 - Poor. 35 out of 357 reviews
Rating 2 - Terrible. 36 out of 357 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Vince, Florida, USA

Disliked: Staff & service

Takes some getting used to

This isn't really a hotel for tourists especially if you speak no Spanish. It is geared to intermediate term rentals to people in town temporarily, say for work assignment. There are limited hotel services. Sheets and towels are changed every three days. However, it is in a very good location, near a great restaurant district and walking distance to the main plaza of town. The suite is comfortable and includes a small kitchen. You can stock it at the nearby grocery store.
Stayed 4 nights in Mar 2018

2/10 Terrible

heidi, Victoria bc canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room had cockroaches and was very noisy.

The room was over a very busy narrow street and the traffic noise reverberated into the room . If one closed the window it was too hot. THERE was a hawker shouting out her wares well after 11 pm every night.They provide only 1 roll of toilet paper and the store only sells packs of 4. We want to cancel our reservation to return there on 117 January.please contact us.
Stayed 3 nights in Dec 2017

8/10 Good

Maria , London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Apartment in central Santiago

This isn't a hotel, it is an apartment in a fairly large block. When I first got to the building I wasn't impressed by the condition of the reception area and seriously became to question my decision to choose this accommodation. I was directed to a apartment number and thought this was my apartment, but it is actually an office and reception and I was able to book in with no problems. I was then taken to my loft style apartment, which I loved! It was clean, it had a balcony and it was quiet. I was there for 2 weeks; cleaners came in every now and then, changed the bedding and towels and did a general tidy up. It suited me and the reason why I was staying in Santiago for 2 weeks (work related). I felt very safe staying there and getting back there at night. This is a very good option if you want a small apartment to stay in rather than a hotel.
Stayed 14 nights in Sep 2017

10/10 Excellent

Marzena, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel and great location. Very nice and friendly staff.
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durty, nosy

Alarm rigne all Time for nothing, spring in The Bed, probleme with The parking,
Stayed 10 nights in Aug 2017

6/10 Okay

Gabriel, Buenos Aires

Liked: Staff & service
Disliked: Room comfort

Ok, but...

* Standard room size is quite large * Published pictures are accurate * Indoor pool is not available in winter. This should be told in advance * Bath tube is very slippery, and bathroom has no drain in the floor (?) * Kitchenware is very very limited * Bedside tables have no lamp, there is just one lamp in the bedroom, at the ceiling

4/10 Poor

Mel, Sydney

Disliked: Cleanliness
If you can't speak much Spanish it is quite difficult to communicate with the staff as they didn't speak any English. We were told to message a WhatsApp number if we had any questions or problems that spoke English, after sending two messages we could see that they read them but never got a response.
Stayed 4 nights in Jul 2017

8/10 Good

Jacobus

Liked: Cleanliness, room comfort

Pass the lobbies and get to the apartment.

To find where to get your keys and check in is very difficult. The state of the lobbies and hallways (that smell of pets) are terrible. The apartment itself is small but very nice. I liked it a lot. The area is also very very central for tourist purposes.The wifi is really really bad and slow. One would expect much better when paying more than $50 a night. I was in 1313 block B.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
I got to Santiago early in the morning, I just wanted to check my luggage but no one was there so I had to wait about an hour or so. They told me to come back at 2pm so I did. They ended up giving me a room after 3:15. The room was not clean. I found the full bag of trash in the kitchen that the last person staying left, there were some trash on the floor, and one of pillow smelled so bad, it was't obviously washed and changed from last people!! I stayed here 3 nights, but they never came for cleaning. No toilet paper or soap or enough towel for 3 nights. The location is super convenient but very noisy at night. There are supposed to be a swimming pool in the facility but they didn't mention where and I don't think there is one.
Stayed 3 nights in May 2017

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, excellent value

We booked Plaza Suites last minute as our other accommodation fell through and we had a very pleasant stay. The apartments are located in a convenient part of town, with a supermarket next door and Metro stations a ten minute walk away. Check-in was stress-free, signing in at the main entrance, and then being directed to the Plaza Suites reception in one of the towers. The kitchen was well-equipped, the bed was comfortable, and it was very clean. The wi-fi signal was very strong. It was a bit noisy at night, but we had no trouble sleeping. I would definitely recommend Plaza Suites - excellent value for money.

6/10 Okay

Jaco, Medellin, Colombia

Liked: Staff & service, room comfort
Disliked: Cleanliness

Basic but greatly situated

If you like the center, great food, real city life, this is a great place. You got some nice features close, a nice "zona rossa" close where you can go out eat amazingly and the taxi's will bring you everywhere. It's not ideal for families but more for couples and more experiences travelers. My room was pleasant but to be honest, I couldnt be bothered to ask them to clean the bathroom again because it smelled like urine. A quick clean and it was great. Small but comfortable, good bed and has all the things you need. Internet was ok for browsign but for work (which I had to do quite a bit of) it was... meager. Will gladly return here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

The room is nice and roomy. Slight delay in checking in (allow 15mins) complex is good/location is great.

8/10 Good

Dave, Sheffield, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely clean room in city centre

Very nice and well kept apartment but the wifi service was very poor and unusable, which spoilt the whole stay for me.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Ok location, but....

Room itself ok, but rest hotel pretty shabby condition, internet doesnt work most of the time, limited english skills from staff

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Very nice room, well appointed, Wifi barely usable first night, was fixed next day. TV needed to be reprogrammed, did not let administration know of this issue. Discrepancy between real check-in time, parking cost viz 15000 vs 10000 as listed on website. Information needs to be updated to reflect real times, costs. Despite these issues was very happy and pleased with location, convenience, quality of room. Woul definitely stay again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location enjoyed walking to the many sites that were by. Nice kitchen Very reasonable rates Thanks

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Chalky, new zealand

Disliked: Cleanliness, property conditions & facilities

You get eat you pay for

Not a good hotel, cheap unpleasant, the only thing that was a downer

6/10 Okay

SA, Sydney Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything... within walking distance

The only upside to this place is that if your a fit enough person you can walk to all the main places. Plaza de armas is a 10-15min Santa Lucia a 2 min walk San Cristobal was a 30-45min incl Bella Vista... hotel itself is just a place to sleep and shower amenities is convenient but you get what you pay for

10/10 Excellent

Florencia, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal!

Excelent price for the apart hotel. Bed spacious, clean bathroom and big rooms. Definetly recommend this hotel! Wifi works great.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

american family, sinur

Very convenant, close to every thing, reasonable price

6/10 Okay

Verified traveler

Good to relax in for a stop over

It was easy to get to in a taxi. Could easily adjust my booking time to suit me.

8/10 Good

Alexandre, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort

Good value and central.

The apartments are small but more than adequate. Very central to market, underground and some lovely parks. Good to be able to store and cook our own food but also eat out. The room was clean and we've no complaints for what we paid. Checking in and out no problems and we would use again.

4/10 Poor

zafar, London

Liked: Cleanliness
Disliked: Property conditions & facilities

It doesn't match what you see in Picture.

The apartment facilities are bare minimum. Very noisy as the wall barely control the noise from the neighbouring flats. Apartment doesn't match the pictures provided on the website.

4/10 Poor

James, Bexleyheath

Disliked: Cleanliness, staff & service, property conditions & facilities

Could do better

Arrived at the hotel looking forward to some quiet rest. Check in was nice and easy, apart from having to go 10 floors up in D block before going back down and up again in C block. Bed frame lights didn't work (fused, no bulbs) No remote for the TV (didn't matter as there was no signal from the provider). Room Safe was locked out. Sheets on the bed were ripped. Spoke to management and they got the safe open for me. Light were never fixed, no TV remote turned up. Bed Linen wasn't changed all week. Went to use the indoor pool to find it closed for renovation works. No problem, ill just use the outdoor pool - but 1 snag ....... THERE ISN'T ONE!! The room is ok, but thats it. Didn't help Santiago's image I'm afraid!!