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Plaza Suites

Property class: 3
3-star hotel near Costanera Center

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Photo gallery for Plaza Suites

A pool area with large windows offering a city view.
A modern outdoor dining area with umbrellas, seating, and a view of a building with illuminated windows.
A modern living room with a dining area, a staircase, and a large window with a city view.
A hotel room with a bed, a desk, a chair, and a large window with curtains.
A high-rise building with multiple balconies and windows.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Laundry

Explore the area

View in a map
Huerfanos 547 OF 1510 C, Santiago, Santiago Metropolitan, 8320150
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a large bed, a desk with a computer, a painting on the wall, and a window providing natural light.

Standard Apartment, 1 Bedroom

  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Loft, 1 King Bed

A hotel room with a large bed, two bedside tables, a headboard with built-in lighting, and a painting on the wall.

Loft, 1 King Bed

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

Downtown Santiago stay.A stay at this Downtown Santiago hotel places you steps from Museo Arte de Luz and within a 5-minute walk of Santa Lucia Hill. National Archive and Forest Park are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.1 miles
  • Lastarria District - 3 min walk - 0.2 miles
  • Pontifical Catholic University of Chile - 6 min walk - 0.4 miles
  • Plaza de Armas - 10 min walk - 0.6 miles
  • Santiago Town Square - 12 min walk - 0.7 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • Café Rex
  • ‪Sky Somelier - ‬3 min walk
  • ‪Castaño - ‬2 min walk
  • Tomodachi Café
  • ‪Starbucks - ‬3 min walk

About this property

Plaza Suites

3-star hotel near Costanera Center
There's a restaurant on site. Plaza Suites offers its guests an indoor pool, an outdoor pool, and a fitness center. Plaza Suites also features a terrace, concierge services, and laundry facilities. Self parking is free.

This 3-star Santiago hotel is smoke free.

  • 55 guestrooms or units
  • Self-service laundry
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Dining venue
Plaza Suites offers 55 accommodations with safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport shuttle
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 10000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 10000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Plaza Suites Aparthotel
Plaza Suites Aparthotel Santiago
Plaza Suites Santiago
Plaza Suites Apartment Santiago
Plaza Suites Hotel
Plaza Suites Santiago
Plaza Suites Hotel Santiago

Frequently asked questions

How close is Plaza Suites to the airport?

Plaza Suites is 11.3 mi (19-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Plaza Suites have an airport shuttle?

Airport shuttle services are not available at Plaza Suites.

Does Plaza Suites offer free breakfast?

Plaza Suites does not offer free breakfast.

Is there a casino at Plaza Suites?

No, there is no casino at this hotel.

What time is check-in at Plaza Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Plaza Suites?

This hotel offers free self parking.

Does Plaza Suites have a pool?

Plaza Suites features an indoor pool and an outdoor pool.

Does Plaza Suites have a restaurant?

Yes, there is a restaurant on site.

Does Plaza Suites have a spa?

There are no spa services available at this hotel.

How close is Plaza Suites to downtown Santiago?

Plaza Suites is 1.6 mi away from Santiago.

Plaza Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 357 reviews
Rating 8 - Good. 133 out of 357 reviews
Rating 6 - Okay. 89 out of 357 reviews
Rating 4 - Poor. 35 out of 357 reviews
Rating 2 - Terrible. 36 out of 357 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Vince

Disliked: Staff & service

Takes some getting used to

This isn't really a hotel for tourists especially if you speak no Spanish. It is geared to intermediate term rentals to people in town temporarily, say for work assignment. There are limited hotel services. Sheets and towels are changed every three days. However, it is in a very good location, near a great restaurant district and walking distance to the main plaza of town. The suite is comfortable and includes a small kitchen. You can stock it at the nearby grocery store.
Stayed 4 nights in Mar 2018
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, room comfort

Preis-Leistung super. Zentraler Standort

Die App. Sind auf div. Hochhauseingänge verteilt. Es besteht ein Conciergetürdienst auf beiden Seiteneingängen der Anlage. Anmeldung im 1. Stock 1011. Mit WhatsApp kann man jederzeit Wünsche anbringen, da Internet aktiv. Lidl ist beim Ausgang CalleMercedes rechts, nächstes Haus. Reinigung des App. nach 3 Tagen. Sonst kein Service.
Stayed 3 nights in Jan 2018
Verified review

2/10 Terrible

heidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room had cockroaches and was very noisy.

The room was over a very busy narrow street and the traffic noise reverberated into the room . If one closed the window it was too hot. THERE was a hawker shouting out her wares well after 11 pm every night.They provide only 1 roll of toilet paper and the store only sells packs of 4. We want to cancel our reservation to return there on 117 January.please contact us.
Stayed 3 nights in Dec 2017
Verified review

6/10 Okay

Angelica

Disliked: Cleanliness

Localização

localização é o que faz esse hotel ótimo. Muito próximo as estações belas artes e santa Lúcia, a primeira está a 200 metros. Ao lado existe um Lider Express, um minimercado que oferece de tudo o que precisar.
Stayed 9 nights in Oct 2017
Verified review

8/10 Good

GERVACIO

Liked: Room comfort

El departamento es agradable., sin embargo,

le falta mantenimiento a las paredes., me lo entregaron segun limpio..y realmente..le falto dedicacion y esmero para que se pueda apreciar que hicieron limpieza., objetivamente; se encontro mucho vello en el baño..y en la colcha de sobrecama.. creo que pueden mejorar mas y cuidar los detalles muy pequeños..esos detalles marcan la diferencia de la excelencia.. saludos
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok Preis-Leistungsverhältnis. Niedriger Komfort, Sauberkeit und schlechter Zustand
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Janaine

Liked: Property conditions & facilities, room comfort

Ótima localização, quarto confortável

Ficamos muito satisfeitos com nossa estada no Plaza Suites. Não é um hotel e sim um apart hotel. Realmente não há serviço de quarto ou limpeza diária. Mas isso está explícito no papel do check-in. O quarto é confortável e bem localizado. Me atendeu muito bem. Um ponto negativo é que eu achei que faltou capricho na limpeza quando recebi o quarto. Havia umas manchas meio grudentas (tipo refrigerante) no chão do quarto (é verdade que o chão é de madeira escura e talvez tenha passado batido, mas ainda assim) tb acho que os azulejos do banheiro podiam estar mais limpos. Mas de uma maneira geral, gostei do lugar e voltaria.
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Apartment in central Santiago

This isn't a hotel, it is an apartment in a fairly large block. When I first got to the building I wasn't impressed by the condition of the reception area and seriously became to question my decision to choose this accommodation. I was directed to a apartment number and thought this was my apartment, but it is actually an office and reception and I was able to book in with no problems. I was then taken to my loft style apartment, which I loved! It was clean, it had a balcony and it was quiet. I was there for 2 weeks; cleaners came in every now and then, changed the bedding and towels and did a general tidy up. It suited me and the reason why I was staying in Santiago for 2 weeks (work related). I felt very safe staying there and getting back there at night. This is a very good option if you want a small apartment to stay in rather than a hotel.
Stayed 14 nights in Sep 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

estadía normal

tuve un corte de luz que no tuvo una pronta solución
Stayed 6 nights in Sep 2017
Verified review

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel and great location. Very nice and friendly staff.
Stayed 4 nights in Aug 2017
Verified review

8/10 Good

cristina

Liked: Cleanliness, staff & service

Instalaciones

Todo tan detereorado pesimas ollas y sarten falraban vasos. Descuidado
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Cecilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

La verdad te venden una cosa por Internet con fotos que no corresponden a la realidad. Tuvimos muchos inconvenientes con Internet y cosas del apart que se rompían no esta cuidado ni mantenido. Por ese mismo precio hubiéramos conseguido algo mucho mejor,Lo único destacable es la ubicación céntrica..
Stayed 8 nights in Sep 2017
Verified review

6/10 Okay

Priscila

Disliked: Cleanliness, staff & service

Razoavel

Achei meio sujo, a roupa de cama/toalhas nao sao trocadas regularmente. Bem razoável, mas bem localizado.
Stayed 7 nights in Sep 2017
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção

Tem uma localização muito boa. Perto da Estação Bellas Artes pela linha amarela e da estação Santa Lúcia que pela linha vermelha. Essa linha faz conexão com ônibus que leva ao aeroporto. Fica perto também do Cerro Santa Lúcia e do Cerro Santa Cristóbal. Em fim, é perto de tudo dá para ir nos principais pontos turísticos de Santiago a pé.
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Karina

Disliked: Cleanliness, staff & service, room comfort

Bem localizado

A suíte é igual as fotos, entretanto é preciso entender que é um apart hotel e não um hotel. Não tem serviço de limpeza de quarto e como Santiago é extremamente poluído fica naturalmente sujo. o chuveiro é bem quente, mas o banheiro é pequeno e não tem box de vidro então a agua escorre para fora e o banheiro fica inundado. A cozinha é equipada de microondas, geladeira, forno, o que facilita bastante, mas eles não disponibilizaram nenhum pano de prato , mais uma vez à limpeza fica comprometida... A cozinha estava equipado para duas pessoas 2 copos, poucos talheres, 2 tigelas, não sei se nos outros tem.mais coisas. Me incomodou o fato de na reserva ter cofre no quarto e terem me colocado em um sem cofre. Reclamei e no mesmo dia me trocaram de quarto. O principal ponto positivo é a localização, duas ruas para baixo esta a Agustinas para trocar dinheiro ... Ao lado esta o cerro de Santa Lucia, vários restaurantes, da para ir andando para o Mercado municipal e próximo ao metrô. Para quem não faz questão de muito conforto é uma boa opção!
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicacion, cerca de transporte publico

Segunda vez que me alojo en el apart. Bueno en gral. Un poco ruidoso unos huespedes brasileños. Excelente la amabilidad y buena disposicion de la Sra Marta quien en todo momento nos asistio en nuestras dudas, nos ubico taxi, facilito mapas, etc.
Stayed 3 nights in Sep 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durty, nosy

Alarm rigne all Time for nothing, spring in The Bed, probleme with The parking,
Stayed 10 nights in Aug 2017
Verified review

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Room comfort

Ok, but...

* Standard room size is quite large * Published pictures are accurate * Indoor pool is not available in winter. This should be told in advance * Bath tube is very slippery, and bathroom has no drain in the floor (?) * Kitchenware is very very limited * Bedside tables have no lamp, there is just one lamp in the bedroom, at the ceiling
Verified review

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
penca : Nos vendieron este departamento por un hotel . nos dijeron que tenia picina y la podiamos ocupar , lo que se entendio que era temperada ( nunca fue ) , tambien nos ofrecieron gimnacio , no existe tal , porque tienen dos piezas casi vacias , pues toda spocas maquinas estaban en mal estado ; con respecto al servicio de cuarto , no habia limpieza y se tenia que pagar $ 20000 si quierias q te hicieran el aseo ; no recibimos ni siquera reposicion del confort ,sin contar que el aseo dejaba mucho que desear totalmente desconformes.
Stayed 4 nights in Jul 2017
Verified review

4/10 Poor

Mel

Disliked: Cleanliness
If you can't speak much Spanish it is quite difficult to communicate with the staff as they didn't speak any English. We were told to message a WhatsApp number if we had any questions or problems that spoke English, after sending two messages we could see that they read them but never got a response.
Stayed 4 nights in Jul 2017
Verified review

6/10 Okay

aldo

Liked: Property conditions & facilities
Disliked: Cleanliness

Excelente localização, duas quadras do metro.

Razoavel, talvez volte. Mas as condições precisam melhorar muito.....
Stayed 7 nights in Jul 2017
Verified review

8/10 Good

Jacobus

Liked: Cleanliness, room comfort

Pass the lobbies and get to the apartment.

To find where to get your keys and check in is very difficult. The state of the lobbies and hallways (that smell of pets) are terrible. The apartment itself is small but very nice. I liked it a lot. The area is also very very central for tourist purposes.The wifi is really really bad and slow. One would expect much better when paying more than $50 a night. I was in 1313 block B.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

HARRY ISTURIZ

Liked: Cleanliness, room comfort

Convenient location.

Convenient location. Fast internet, supermarkets and restaurants around, metro stations near.
Stayed 9 nights in May 2017
Verified review

6/10 Okay

Maria

Disliked: Cleanliness, staff & service
Se supone q había servicio de mucama nunca fueron , faltaba implementos básicos de cocina , sobre todo cuando uno va en familia , la ubicación excelente el servicio más o menos
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
I got to Santiago early in the morning, I just wanted to check my luggage but no one was there so I had to wait about an hour or so. They told me to come back at 2pm so I did. They ended up giving me a room after 3:15. The room was not clean. I found the full bag of trash in the kitchen that the last person staying left, there were some trash on the floor, and one of pillow smelled so bad, it was't obviously washed and changed from last people!! I stayed here 3 nights, but they never came for cleaning. No toilet paper or soap or enough towel for 3 nights. The location is super convenient but very noisy at night. There are supposed to be a swimming pool in the facility but they didn't mention where and I don't think there is one.
Stayed 3 nights in May 2017

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