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Casona Bustamante

3.0 star property
3-star hotel near Santa Lucia Hill, connected to a shopping center

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Photo gallery for Casona Bustamante

Terrace/patio
Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets
Front of property
Terrace/patio
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available

Explore the area

View in a map
Viña del Mar 31, Santiago, 7500000
  • Place, Medical Center Hospital Worker
    ‪6 min walk‬
  • Place, Lastarria District
    ‪9 min walk‬
  • Place, Santa Lucia Hill
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets

Classic Triple Room, 1 Bedroom

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Santiago

Providencia stay.Your stay at this Providencia hotel places you within 2 miles (3 km) of Santa Lucia Hill and Clinica Santa Maria. Plaza de Armas and Palacio de la Moneda are also within 2 miles (3 km).

What's nearby

  • Medical Center Hospital Worker - 6 min walk - 0.3 miles
  • Lastarria District - 9 min walk - 0.5 miles
  • Patio Bellavista - 10 min walk - 0.6 miles
  • Santa Lucia Hill - 12 min walk - 0.7 miles
  • Plaza de Armas - 3 min drive - 1.3 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bustamante Park Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪La Terraza - ‬4 min walk
  • ‪Hidden Bar - ‬3 min walk
  • ‪Original Green Roasters - ‬2 min walk
  • ‪Amadeus - ‬4 min walk
  • ‪Restaurant Japón - ‬3 min walk

About this property

Casona Bustamante

3-star hotel near Santa Lucia Hill, connected to a shopping center
Casona Bustamante offers its guests a rooftop terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.
  • 12 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
Casona Bustamante offers 12 accommodations with hair dryers. LED televisions come with cable channels. This Santiago hotel provides complimentary wired and wireless Internet access.

Similar properties

Exterior
Tempo Nogales
  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, 70 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: USD 1 per person

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Casona Bustamante

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 1 per person
  • Airport shuttle fee: USD 70 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Tremo Bustamante Santiago
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Frequently asked questions

How close is Casona Bustamante to the airport?

Casona Bustamante is 11.9 mi (21-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Casona Bustamante have an airport shuttle?

Casona Bustamante offers an airport shuttle 24 hours a day, for a charge of USD 70 per person, roundtrip.

Does Casona Bustamante offer free breakfast?

Free breakfast isn’t provided at Casona Bustamante, but to-go breakfast is offered for a fee of USD 1 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Casona Bustamante?

No, there is no casino at this hotel.

What time is check-in at Casona Bustamante?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM.

Is there free parking at Casona Bustamante?

Free parking is not available at this hotel.

Does Casona Bustamante have a pool?

Casona Bustamante does not have a pool.

Does Casona Bustamante have a spa?

There are no spa services available at this hotel.

How close is Casona Bustamante to downtown Santiago?

Casona Bustamante is 2.2 mi away from Santiago.

Casona Bustamante Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 58 reviews
Rating 8 - Good. 20 out of 58 reviews
Rating 6 - Okay. 15 out of 58 reviews
Rating 4 - Poor. 9 out of 58 reviews
Rating 2 - Terrible. 5 out of 58 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Stayed 4 nights in Apr 2019

6/10 Okay

Sean

Liked: Cleanliness, staff & service

Great location. Room for improvement.

Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Stayed 2 nights in Dec 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Dissapointment

The only good thing about this hotel were the people working at the front desk. The room was extremely small and the bathroom ceiling was leaking because it rained. I badly complained of the state of the room, so they changed me to another hotel of the same chain. It was more modern and in better conditions than the original one.

10/10 Excellent

Jelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Boutique Hotel

Great Staff and pretty good location. really enjoyed my stay.

2/10 Terrible

Brian, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort

Fawlty Towers in Chile.

I have described my experience is some detail in a separate email to Expedia.com.au today. It was very unsatisfactory.

6/10 Okay

Cristian, Buenos aires

Liked: Cleanliness, staff & service
Disliked: Room comfort

Small rooms, good service, no guests allowed

Súper small rooms. Guests not allowed

8/10 Good

FRANCIELE C

O hotel é simples, mas nao
Stayed 11 nights in Oct 2025

2/10 Terrible

IGOR

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Igor

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Felipe Ignacio

Stayed 1 night in Feb 2021

6/10 Okay

Victor

Stayed 3 nights in Feb 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Dyana stefania

Liked: Cleanliness, room comfort
Disliked: Staff & service

La niña no me tomó en cuenta. Me pasó a levar. M

Stayed 1 night in Oct 2020

8/10 Good

vivian analia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Excelente lugar a pasos del patio bellavista
Stayed 2 nights in Mar 2020

10/10 Excellent

Rommina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Stayed 1 night in Jul 2019

8/10 Good

Paula Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Stayed 1 night in Apr 2019

8/10 Good

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡¡

muy bien ubicado y los chico@s de recepción son muy amables
Stayed 1 night in Dec 2018

2/10 Terrible

Rocío

Liked: Cleanliness

Me cambiaron de ubicación

Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
Stayed 1 night in Dec 2018

8/10 Good

alir

Liked: Cleanliness, staff & service

Escelente ubicación, cercano a lugares de interes.

En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
Stayed 2 nights in Oct 2018

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Stayed 4 nights in May 2018

10/10 Excellent

liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort