Park Plaza Santiago

4.0 star property
4-star boutique hotel near Vivo Panorámico

Choose dates to view prices

Photo gallery for Park Plaza Santiago

Indoor pool
Buffet
Lobby sitting area
Front of property
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Gym
  • Parking included

Explore the area

Map
Av. Ricardo Lyon 207, Providencia, Santiago, Region Metropolitana, 7510190
  • Costanera Center
    ‪7 min walk‬
  • Gran Torre Santiago
    ‪12 min walk‬
  • San Cristobal Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Master)

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room Standard

  • Sleeps 2
  • 2 Twin Beds

Suite Master

  • Sleeps 2
  • 1 Double Bed

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

Room Standard

  • Sleeps 2
  • 1 Double Bed

Single Room Superior

  • Sleeps 1
  • 1 Twin Bed(s)

Suite Junior

  • Sleeps 2
  • 1 Double Bed

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Santiago

Providencia stay.You'll be steps from Vivo Panorámico and within a 10-minute walk of Sculpture Park with a stay at this Providencia hotel. Also, Costanera Center is within half a mile (1 km) and Sernatur is within 2 miles (3 km).

What's nearby

  • Costanera Center - 7 min walk - 0.4 miles
  • Gran Torre Santiago - 12 min walk - 0.7 miles
  • Medical Center Hospital Worker - 4 min drive - 2.5 miles
  • Parque Arauco Mall - 4 min drive - 2.9 miles
  • San Cristobal Hill - 6 min drive - 1.7 miles

Getting around

  • Los Leones Station - 2 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 26 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Carl's Jr - ‬3 min walk
  • ‪Dominó Guardia Vieja - ‬2 min walk
  • ‪Almacén Cafeteria Riel - ‬2 min walk

About this property

Park Plaza Santiago

4-star boutique hotel near Vivo Panorámico
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza Santiago. Self parking is free.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Built in 1990
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza Santiago offers 104 accommodations with MP3 docking stations and safes. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • MP3 dock
  • TV with cable channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 110 per pet, per stay, plus a deposit of USD 20 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santiago Park Plaza
Santiago Park Plaza
Hotel Park Plaza Santiago
Park Plaza Santiago Hotel
Park Plaza Santiago Hotel
Park Plaza Santiago Santiago
Park Plaza Santiago Hotel Santiago

Frequently asked questions

How close is Park Plaza Santiago to the airport?

Park Plaza Santiago is 13.8 mi (26-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Park Plaza Santiago have an airport shuttle?

Airport shuttle services are not available at Park Plaza Santiago.

Does Park Plaza Santiago offer free breakfast?

Park Plaza Santiago offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Park Plaza Santiago?

No, there is no casino at this hotel.

What time is check-in at Park Plaza Santiago?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Park Plaza Santiago?

This hotel offers free self parking.

Does Park Plaza Santiago have a pool?

Park Plaza Santiago does not have a pool.

Does Park Plaza Santiago have a restaurant?

Yes, there is a restaurant on site.

Does Park Plaza Santiago have a spa?

There are no spa services available at this hotel.

How close is Park Plaza Santiago to downtown Santiago?

Park Plaza Santiago is 3.9 mi away from Santiago.

Park Plaza Santiago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 379 out of 909 reviews
Rating 8 - Good. 326 out of 909 reviews
Rating 6 - Okay. 126 out of 909 reviews
Rating 4 - Poor. 54 out of 909 reviews
Rating 2 - Terrible. 24 out of 909 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful front desk staff
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 3 nights in Mar 2025

6/10 Okay

Marc, Sydney Olympic Park

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed at the Park Palace Santiago—common areas were dated but comfortable enough. The rooftop pool was the highlight, perfect for unwinding with a great view. Unfortunately, the rooms felt very old and definitely need a serious update. Decent stay overall, but the place is showing its age.
Stayed 3 nights in Mar 2025

8/10 Good

FERNANDO

gg
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. Room was not ready when we arrived but we knew we would have to wait. Breakfast is very good. One of our family members had her purse stolen. Only then did the staff member not become helpful. They wouldn’t call the police and ask them to come to the hotel. Only told us to go to police station. This was the only time they weren’t helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place with a great breakfast and comfortable bed
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela Soledad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angela Reyes Review

It was amazing. Staff very friendly and helpful.
Stayed 23 nights in Feb 2025

6/10 Okay

Xiaoqun

Disliked: Property conditions & facilities, room comfort
Can’t believe this is a 4 star hotel in terms of quality and supply.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gonzalo

Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estadia

Todo muy bien
Stayed 2 nights in Jan 2025

4/10 Poor

Bijan

Business traveler
Disliked: Property conditions & facilities
The first night, when I checked in the room wasn't cleaned. I went to take a shower, then I noticed there were no trawls in the bathroom at all.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Great stay at the Park Plaza. Location in Providencia is terrific and much safer than downtown. Lots to do and very clean. Breakfast was great too.
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet did not work properly, I asked for maintenance, they could not fixed
Stayed 1 night in Dec 2024

2/10 Terrible

Christian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is a scam. Not sure why it has soo many good reviews but it doesn't deserve it. Everything on the room is old, dirty and falling apart. The front desk staff is nice and helpfull but other than than that, the hotel is falling apart. I stayed for 4 days and only requested clening services once. And the lady didn't give us any towels or soap, I jave to go to the front desk and request it. There was mold all around the toilet, shower and sink. The floor carpet was sticky. The courtains were falling. The pipes will breat out a bad smell at nigth.....like I said , nothing like the pictures they show you on Expedia.
Stayed 4 nights in Dec 2024

4/10 Poor

Eduardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Really old infrastructure

The room was outdated and poorly maintained. I stayed in a two-person room, but they provided only a tiny bar of soap. The bathroom fixtures were old and defective, and the furniture was also outdated and in poor condition. Towels were old the air sextractor was old and noisy.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Something was wrong with the toilet; it needed multiple attempts to flush. The restaurant once didn’t open on time for breakfast as scheduled, which caused inconvenience for several guests
Stayed 6 nights in Nov 2024

10/10 Excellent

Guillermo E

Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
While the hotel is located in a great location, the housekeeping for the rooms was very poor with minimal cleaning done. As well, the overall conditions of the room was rundown, with the AC leaking into the carpet after a few hours and the smell of mold in the room. Service in the restaurant was lacking - disinterested staff and the buffet breakfast was often out of many dishes. All in all not worth the amount charged.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Would definitely stay there again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Staff & service, amenities
I stood in this hotel, 4 nights. I went in the pool to take a swim, and then I couldn't get out because they didn't have a ladder. They had to stick a step ladder inside the pool so I could get out. The staff in the breakfast area are very rude. They don't say good morning, What's your room number without a smile?They don't even want to take care of you. When you ask them a question.. No one in this hotel seems to care.They lack a lot of customer service skills. They reduce the lobby area and put a lot of table so they could rent it out for events and it gets extremely loud.
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel, full of avenues with beautiful trees, hidden modern low rise condominiums and colonial houses, is charming…..Providencia
Stayed 1 night in Oct 2024

8/10 Good

James, Rhyl

Stayed 4 nights in Sep 2024

6/10 Okay

Lynda

Traveled with partner, Traveled with family
Breakfast services and offerings were good. Room decor shows much wear and needs updating; bathroom fixtures well worn and need replacing.
Stayed 2 nights in Oct 2024