Find & compare luxury hotels in Santa Rosa, CA

The room is quite nice except the toilet leaked (inside the tank) and the water ran inside the tank every 30 seconds or so. The facility is under renovation and there is also currently a world wide pandemic raging and there was a coup attempt at the U.S. Capital building yesterday and the pool, hot tub, and restaurant/bar are closed. So...? All I could do was clean with Clorox Clean-Up and spray the crap out of everything touchable because I’m not taking any chances! Other than that, I think I would recommend this hotel to others.

Room was large and comfortable, plenty of room for storage, everything worked. Stairway and hall could use vacuming, it was quiet and restful. But the bed spread had cigarette burn holes. Shower curtain was ripped.

Very peaceful very clean and quiet comfy beds to sleep in

If I could give 0 stars I honestly would. I thought since it was new it would be clean and less headache but I thought wrong. NO PARKING, FOUND A BOXER AND USED SOCK IN MY ROOM AND FOUND A LOT OF HAIR IN THE BATHROOM. Despite me having reservations they had told me that they were fully booked and there was another person who had booked more rooms that had taken my reservation. After 45 min of discussing and figuring out what was going to happen they gave me the room I booked. When we got to the room the door was already open. We thought it was because they just cleaned the room so we left it alone. When we would shower on the bathroom floor there was a bunch of male hair that had not been properly cleaned and it was a lot. And to top things off when we were packing to leave we found boxers and a used sock next to the chair on the floor that had not been cleaned or noticed by housekeeping. Thank God we were in the hotel most of the time only to sleep but I am super disgusted especially with Covid going on it clearly goes to show that they have not taken any of their cleaning precautions seriously !!!! When I went to check out I complained to Jane and she told me she would give me a refund but since I booked with a 3rd party that I had to call them and they would call her and she was aware of the situation and would tell them to issue a refund but when they call she told them to give me a $50 coupon to compensate for everything and she couldn't give a refund

Location on Mendocino Ave. is convenient for this vintage looking inn. Would stay again.

Terrible, not advertised right, false pictures on the website, overcharged $21. No breakfast or spa. Even the owner gave a price of $81, not over$101. He was so sorry for what trevelosity did.