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Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
Close to the beach
Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Main Beach. Santa Cruz Wharf and Monterey Bay are also within 2 miles (3 km).
Free perks
This hotel features a fitness center and a sauna. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Sofa beds
Featuring conveniences like sofa beds and refrigerators, the 77 guestrooms also offer microwaves and TVs. Coffee/tea makers, free newspapers, and free local calls are also available.
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Room cleanliness: Wonderful! 4
2 Queen Beds
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage, wheelchair accessible, low-height counter and sink, grab bar near toilet, and raised toilet seat
Best Western Plus All Suites Inn ratings based on 22 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Best Western Plus All Suites Inn
Everyone (16)Couples (2)Family (6)
4 out of 5
The rooms are big and here 2 TVs. The rooms are very clean.
Posted by Liz, from Sunnyvale, ca on Jul 19, 2020
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Comment from Hotel Management
Jul 22, 2020
by H
Thank you for taking the time to review our hotel. We always love to get feedback from our guests. We are happy to hear that you enjoyed your stay with us. We hope to see you on your next visit to Santa Cruz.
4 out of 5
Posted by a verified traveler on Nov 10, 2019
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Comment from Hotel Management
Nov 23, 2019
by Hailey Gregory
Thank you for reviewing our hotel. We are so happy to hear you enjoyed your stay with us. We hope to see you again in the future. Thanks again and have a wonderful day.
1 out of 5
Had stayed at a Best Western Plus the previous night that was excellent. This Santa Cruiz facility was a terrible experience - filthy carpets, worn and dirty furniture, mold on the bathroom wall, paint missing in spots, and air conditioning was not working. First told it needed new batteries, then as temperature continued to soar to 80, called again for repairs, and while waiting took out the filters - which must have never been changed or cleaned since they were installed. They were black with dust and mold. I have asthma so this was not a welcome discovery. Although I had been told they were sold out, I asked for a change of rooms and was moved to a higher floor. Cleanliness some better but still not bearing close inspection. Parking is underground with no security. Vagrants can enter and access the hallways. Found a homeless woman outside our door the next morning, sleeping in the corner. Not impressed with the whole operation. One kind point - Joseph from the staff tried his best to assist us and although not maintenance, did clean the filters for us.
Posted by a verified traveler on Oct 30, 2019
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Comment from Hotel Management
Nov 3, 2019
by H
Thank you for taking the time to review our hotel. We are so sorry to hear you had a bad experience with us. Thank you for taking the time to let us know the problems you experienced so we can work hard to improve where we can.
Thank you again anf have a good day.
5 out of 5
Everything was great. Rooms were clean. Breakfast was great. The only thing you could ask for more of is parking.
Posted by a verified traveler on Oct 28, 2019
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Comment from Hotel Management
Nov 4, 2019
by Hailey G
Thank you for reviewing our hotel, we always appreciate feedback from our guests. We are happy to hear that you enjoyed your stay even though the parking wasn't ideal. We hope to see you again in the future. Have a wonderful day.
5 out of 5
Our favorite part of the stay was the excellant breakfast buffet. Bacon, scambled eggs, biscuts and gravy, waffles and all the other things that go with it. Clean and plenty of tables to eat at. The bed was very comfortable and the room was bigger then expected. Staff was friendly and helpful. We will stay there in the future.
Posted by a verified traveler on Aug 22, 2019
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Comment from Hotel Management
Aug 23, 2019
by Hailey G
Thank you so much for taking the time to review our hotel. We are so happy that you enjoyed your stay and the breakfast. We hope to see you again soon!
3 out of 5
CUSTOMER SERVICE WAS BAD. PARKING WAS LIMITED!! i had a party of 14 so having our room when we get there was a must. Everyone was tired. When we got there they told is that our 3 rooms were not ready. We got there at 6 and check in started at 4. He told us to wait. We were waiting in the lobby and it was HOT! We waited 30 mins and I finally went back up there to ask if they were done cleaning it. I did not care if they had one of our room ready, we needed AC. TOOK US TWO HOURS TO GET OUR THREE ROOMS! If you want parking, come early and don't leave the hotel afterwards. When we came back from an errands, there were no more parking. They told us to park by the street and get up early to move our car because they will come by and check to give out tickets for parking there. OVERALL the room was spacious and breakfast was delicious. All you need to do os call before hand if they have your rooms ready and come early for parking.
I RECOMMEND SALA THAI ACROSS THE STREET!
Posted by ❤ on Jun 12, 2019
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Comment from Hotel Management
Jun 21, 2019
by H
We are so sorry you had a bad experience with us and that you had to wait to get into the room after 4pm. Unfornately our parking is not the best, on behalf of the hotel I apologize for any inconvenience you had. We do appreciate that you took the time to review our hotel so we can work on improving for the future.
5 out of 5
Everything about the property was exceptional. It was on a great location. Facility was clean, room was clean and spacious. Only con was the comfort of the mattress.
Posted by a verified traveler on May 14, 2019
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Comment from Hotel Management
May 23, 2019
by Hailey
Thank you so much for taking the time to review our hotel. I am happy to hear you enjoy your stay. Sorry about the mattress we will be renovating late this year.
4 out of 5
Nice breakfast set up. The shower was undesirable.
Posted by a verified traveler on May 10, 2019
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Comment from Hotel Management
May 23, 2019
by Hailey
Thank you for reviewing our hotel. I am glad to hear you enjoyed our breakfast, we try to give our guests as many options as possible. We are currently in the beginning stages of renovating the hotel, and will look into the showers. Thank you again.
5 out of 5
Posted by a verified traveler on May 5, 2019
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Comment from Hotel Management
May 23, 2019
by Hailey
Thank you for taking the time to review our hotel. We are happy you enjoyed your stay. Hope to see you soon.
1 out of 5
Posted by a verified traveler on May 3, 2019
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Comment from Hotel Management
May 26, 2019
by Hailey
Thank you for reviewing our hotel. We are so sorry to hear that you had a negative experience on your stay with us. Thank you for letting us know so we can work to on improving the over all experience for the future.
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Dining venue(s)
Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
Best Western Plus All Suites Inn offers its guests a sauna and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 570 square feet (51 square meters). The business-friendly Best Western Plus All Suites Inn also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Santa Cruz hotel is smoke free.
1 building
77 guestrooms or units
3 levels
570 sq ft of conference space
51 sq m of conference space
Buffet breakfast (free)
Business center (24 hours)
1 conference room
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (55.2 km / 34.3 mi)
Parking: Free self parking
Room Amenities
Best Western Plus All Suites Inn offers 77 accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Pull-out sofa bed
Television
Premium channels
Refrigerator
Microwave
Coffee maker
Bathtub or shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Nearby Activities
Recreational amenities at the hotel include a sauna and a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.0 per day.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 0 (rates may vary)
Rollaway bed fee: USD 10.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Best Western Plus All Suites Inn does not have a restaurant on site. Nearby dining options include Café Lucio (1-min walk), Golden Palace (1-min walk), and Thai House (1-min walk).
This hotel offers free self parking.
Best Western Plus All Suites Inn is 34.3 mi (42-min drive) away from the San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) airport, the closest popular airport to the property.
Best Western Plus All Suites Inn does not have a pool.
This hotel is 1 mi (5-min drive) from Main Beach and 3.5 mi (12-min drive) from Natural Bridges State Park. Don't forget your sunscreen!
There are no spa services available at this hotel.
Best Western Plus All Suites Inn offers free buffet breakfast every day from 6:30 AM to 9:30 AM.
Check-in is from 4:00 PM - anytime.
Airport shuttle services are not available at Best Western Plus All Suites Inn.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
