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4.3 out of 5

"The Belmond El Encanto was a beautiful hotel up in the hills of Santa Barbara. The entire staff was exceptionally friendly. So much so that I actually ... " More

By a verified traveler on Thu 27 Apr 2017

Hotel Description

Family-friendly 5-star hotel near Santa Barbara Zoo

Central Santa Barbara getaway

Your stay at this Upper East hotel places you within 2 miles (3 km) of Mission Santa Barbara and Santa Barbara Natural History Museum. Santa Barbara Bowl and Arlington Theater are also within 2 miles (3 km).

Poolside dining

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the fitness center and perks like free WiFi and a free area shuttle.

Soaking tubs, free WiFi

The 92 individually decorated guestrooms offer free WiFi and iPod docks. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and 24-hour room service.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$447* Per night/room Feb 2 - Feb 3

Premier Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Belmond El Encanto ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Belmond El Encanto

Everyone (2) Couples (1)
5 out of 5

Wonderful Hotel

Pros: Everything
Cons: We would have like to had a Jacuzzi on the property
Location: Wonderful restaurants in Santa Barbara
The Belmond El Encanto was a beautiful hotel up in the hills of Santa Barbara. The entire staff was exceptionally friendly. So much so that I actually told the staff what a nice experience that was. The room was gorgeous, large and very clean. The bed was super comfortable and sheets were amazing. We ate dinner at the restaurant and the food delicious, very unique! The hotel offers gas pedaled bikes that we would like to use on our next visit. We look forward to going back again very soon!

Posted by on Apr 27, 2017

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5 out of 5

Beautiful grounds, quiet, w a GREAT dining porch

Pros: Dining terrace, friendly staff, shuttle to town
This is a lovely, quiet, beautiful, restful hotel. The website doesn't do it justice. Perched inland and up in the hills of Santa Barbara, the hotel has a free shuttle that will take you anywhere within a 5 mile radius - which means all of downtown SB, beaches, parks, the Mission and other sites. The efficient and welcoming staff hums around the campus and is present immediately when needed. The pool is lovely; the workout room is reasonably useful and the grounds and gardens are fabulous. But, the best feature is the terrace off the dining room where everyone wants to eat; guests and locals alike. The breakfast fruit and eggs bene were among the best we've ever had. It was chilly in the mornings this past June and the staff had the heaters cranking and the blankets handy which was a real treat since we really wanted to be outside. We found the salt encrusted meats at dinner time a bit too salty. The rooms were spacious and the staff very accommodating. It's easy to see why El Encanto gets rated so highly - I wasn't fully convinced until we stayed. We'll go back for sure.

Posted by , from New England on Jun 7, 2016

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3 out of 5

Eclectic hotel in beautiful location poor mgmt

Rooms eclectic and spacious and old world vibe with stunning views. Service was a disaster. Room was missing fireplace remote so we couldn't use it even after an hour of dicking around by "engineering". Wifi was either down or < 1Mbit for both days I was there (note that is slower than DSL!). I changed room twice to get better wifi no luck. Room service was slow, late, and often didn't respond when we called. Overall a disaster.

Posted by on Aug 20, 2015

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Comment from Hotel Management

Aug 29, 2015 by Stella Ahn

Thank you for your recent review of Belmond El Encanto and hope to welcome you back should your travels bring you back to Santa Barbara. Please feel free to contact me if you prefer to discuss your visit in further detail. Best regards, Stella Ahn Executive Assistant Manager

Property Features

Belmond El Encanto offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 9200 square feet (855 square meters). A fitness center, a rooftop terrace, and a library are also featured at the luxury Belmond El Encanto. A free area shuttle within 5.00 mi is available. For a fee, parking is available. This 5-star Santa Barbara hotel is smoke free.

  • 1 floor
  • 92 guestrooms or units
  • 32 buildings
  • 2 dining venues
  • 9200 sq ft of conference space
  • 855 sq m of conference space
  • Built in 1918
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (156.2 km / 97 mi)
  • Train station: Santa Barbara Station (4.2 km / 2.6 mi)
  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

Belmond El Encanto offers 92 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Santa Barbara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

The Dining Room - Overlooking the ocean, this restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Terrace - Overlooking the ocean, this restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Lounge - Overlooking the ocean, this restaurant specializes in Californian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Bar - Overlooking the ocean, this bar specializes in Californian cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

The Pool - This poolside café specializes in Californian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The Spa at El Encanto has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 40.00 per pet, per night
  • Maximum 3 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Cash or credit card deposit required
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 35 per person (approximately)
  • Valet parking fee: USD 40.00 per night
  • Pet fee: USD 40.00 per pet, per night
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belmond El Encanto
  • Belmond El Encanto Hotel
  • Belmond El Encanto Hotel Santa Barbara
  • Belmond El Encanto Santa Barbara
  • Belmond Encanto
  • El Encanto
  • El Encanto Belmond
  • El Encanto Hotel And Garden Villas
  • Belmond El Encanto Hotel
  • Belmond El Encanto Santa Barbara
  • Belmond El Encanto Hotel Santa Barbara

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.