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Sheraton San Jose Hotel, Costa Rica

4.0 star property
4-star Beaux Arts hotel near Multiplaza Mall Escazu, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton San Jose Hotel, Costa Rica

2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
Property amenity
Meeting facility
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Room service

Explore the area

View in a map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Multiplaza Mall Escazu
    ‪6 min walk‬
  • Sabana Park
    ‪6 min drive‬
  • National Stadium of Costa Rica
    ‪7 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (High Floor)

Club Room, 2 Queen Beds (High Floor) | Mountain view

Club Room, 2 Queen Beds (High Floor)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View | Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds, Balcony, Mountain View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Bathtub

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony (High Floor)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Balcony (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace

Presidential Suite, 1 Bedroom, Terrace | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony, Mountain View

Club Room, 1 King Bed, Balcony, Mountain View | Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Guachipelin

In shopping district.A stay at this hotel places you within half a mile (1 km) of Multiplaza Mall Escazu and 6 miles (10 km) of Sabana Park. National Stadium of Costa Rica and Museum of Costa Rican Art are also within 6 miles (10 km).

What's nearby

  • Multiplaza Mall Escazu - 6 min walk - 0.4 miles
  • Avenida Escazú Shopping Center - 2 min drive - 1.4 miles
  • Hospital Cima San José - 2 min drive - 1.4 miles
  • Sabana Park - 6 min drive - 4.0 miles
  • National Stadium of Costa Rica - 7 min drive - 4.0 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Zambra - ‬9 min walk
  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Market - ‬9 min walk
  • ‪Nau Lounge - ‬9 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

4-star Beaux Arts hotel near Multiplaza Mall Escazu, connected to a shopping center
Sheraton San Jose Hotel, Costa Rica offers its guests an outdoor pool, a steam room, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5651 square feet (525 square meters) and includes a conference center. A casino, a terrace, and multilingual staff are also featured at the business-friendly Sheraton San Jose Hotel, Costa Rica. An area shuttle within 300 meters and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 4-star San Rafael hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5651 sq ft of conference space
  • 525 sq m of conference space
  • Built in 2013
  • Casino
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Bar (on property)

Hyatt Centric San José Escazú

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 114 reviews
$117 nightly
The price is $132
Sep 13 - Sep 14
Total with taxes and fees
Hyatt Centric San José Escazú

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 52000
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 52000 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

How close is Sheraton San Jose Hotel, Costa Rica to the airport?

Sheraton San Jose Hotel, Costa Rica is 6.1 mi (18-min drive) away from the San José (SYQ-Tobías Bolaños Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton San Jose Hotel, Costa Rica?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Sheraton San Jose Hotel, Costa Rica on Aug 29, 2025 start from $113.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton San Jose Hotel, Costa Rica have an airport shuttle?

Sheraton San Jose Hotel, Costa Rica offers an airport shuttle 24 hours a day, on request, for a charge of CRC 27000 per vehicle, one-way.

Does Sheraton San Jose Hotel, Costa Rica offer free breakfast?

Free breakfast isn’t provided at Sheraton San Jose Hotel, Costa Rica, but buffet breakfast is offered for a fee of CRC 16500 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Sheraton San Jose Hotel, Costa Rica?

During your stay you can enjoy the 193752 square-foot casino on site, featuring 140 slot machines and 19 gaming tables.

What time is check-in at Sheraton San Jose Hotel, Costa Rica?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Sheraton San Jose Hotel, Costa Rica?

This hotel offers free self parking.

Does Sheraton San Jose Hotel, Costa Rica have a pool?

Sheraton San Jose Hotel, Costa Rica features an outdoor pool.

Does Sheraton San Jose Hotel, Costa Rica have a restaurant?

Sheraton San Jose Hotel, Costa Rica is home to Curu, which features Fusion cuisine.

Does Sheraton San Jose Hotel, Costa Rica have a spa?

There are no spa services available at this hotel.

How close is Sheraton San Jose Hotel, Costa Rica to downtown San Rafael?

Sheraton San Jose Hotel, Costa Rica is 0.8 mi away from Guachipelin.

Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very upscale! Staff was very friendly, knowledgeable and helpful. Food was always great at both the bar and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Stayed 1 night in Apr 2025

10/10 Excellent

KC

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay. Theres a casino right there on property and a mall a block away. Airport is about 20 minutes away.
Stayed 2 nights in May 2025

10/10 Excellent

Cristian Antonio

Stayed 1 night in Apr 2025

6/10 Okay

Ryan, Lynbrook

Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel is pretty average. Lobby is nice, there is buffet breakfast everyday as well as a la carte, an attached casino, and a gift shop. The staff are very nice but the hotel is far from a lot of excursions. It was my first time in Costa Rica and I thought I did enough research but apparently not. Try to book your own excursions because the hotel concierge does not know much and it was very expensive booking through them. My advise would be to stay closer to the mountains as almost everything is there. But, there is a wildlife refugee less than ten minutes away from the hotel by Uber and I definitely recommend visiting an Indian restaurant named Taj Mahal, which is also in close proximity to the hotel, that is a must try. Definitely take sweaters and long pants in your traveling backpack because the climate varies in different areas and the temperature drops at night in San Jose.
Stayed 5 nights in Mar 2025

10/10 Excellent

qun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eran

Stayed 1 night in Apr 2025

10/10 Excellent

paul

Stayed 4 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in San Jose for business and a little pleasure. The Sheraton is a beautiful property; the staff was very pleasant, the property was immaculate, and the food options were very good AND there is a great mall in walking distance. I highly recommend it.
Stayed 4 nights in Mar 2025

4/10 Poor

Zygmunt

Terrible checkin and checkout experience. Used to be better.
Stayed 3 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Untrained staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and staff were excellent. They were p a tiwnt and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton, San Jose Review

Our stay was excellent. Our assistant Alex Bell an was very helpful. He gave us ideas for places to visit, times to commute to the destinations and general advise about renting a car vs using Uber for visits to distant locations. Alex was very personable, polite, kindly, considerate and helpful.
Stayed 5 nights in Mar 2025

6/10 Okay

Judy, Calgary

Traveled with group
Liked: Property conditions & facilities
Check in was slow.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great...
Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel

Well located place in a convenient location. However, the floors where rooms are located have a week odor, which is strange for a Marriott property.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Pablo Gonzalez

Stayed 1 night in Mar 2025

10/10 Excellent

Harpreet

Stayed 1 night in Mar 2025

10/10 Excellent

Keyonna Jumesha Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mary ann

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025