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4.0 out of 5

"It was a really old building, everything is in an acceptable manner, when we look through the room, we found blood stain all over the carpet in the li ... " More

By a verified traveler on Fri 13 Aug 2021

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Hotel Description

3.5-star hotel near Madonna Plaza Shopping Center

City center stay

At this San Luis Obispo hotel, you'll be within half a mile (1 km) of Madonna Plaza Shopping Center and 3 miles (5 km) of Mission San Luis Obispo de Tolosa. Also, Fremont Theater is within 3 miles (5 km) and California Polytechnic State University, San Luis Obispo is within 6 miles (10 km).

Renovated in 2017

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 8739 conference rooms, as well as the business center and WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and living rooms, the 195 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies, refrigerators, and microwaves. Housekeeping is available on request.

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$150* Per night/room Oct 28 - Oct 29

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Luis Obispo ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton San Luis Obispo

Everyone (12) Family (12)
4 out of 5
It was a really old building, everything is in an acceptable manner, when we look through the room, we found blood stain all over the carpet in the living room, and upon checking the bathroom, we found some kind of blood stain under the toilet bowl, though the front desk sent a house keeper to come over and clean up the stain under the toilet bowl, what upset us most? We never heard anything from the manager to apologize for the incident, very very disappointed, will never ever book another room from any Embassy Suite hotel, nor any Hilton property, irresponsible business.

Posted by on Aug 13, 2021

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3 out of 5
Pool water was extremely dirty

Posted by on Aug 5, 2021

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2 out of 5
I want to start out by saying that the staff was lovely and professional. But the room was rundown, carpets were not very clean, bed was uncomfortable, and there were stains on the ceiling and lampshades that made it pretty clear there was a water leak at some point. . For almost $500 a night it was definitely not worth it.

Posted by on Jul 27, 2021

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5 out of 5
Good night sleep, super quiet hotel. Decent breakfast. Staff was super friendly and helpful. All in all a great stay.

Posted by on Jul 20, 2021

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2 out of 5
The hotel is very clean, but the AC went out the first night and was out the whole weekend. We opened the galss slider but the noise from 101 was unbearable. Sunday morning--no hot water. Made for a tiring stay.

Posted by on Jun 22, 2021

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4 out of 5

Posted by on Jun 21, 2021

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3 out of 5

Posted by on Apr 1, 2021

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5 out of 5
Quick check in, rooms very nice and clean, quick check out. Grab and go breakfast was ok but plenty.

Posted by on Mar 16, 2021

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5 out of 5
The staff are The Best, always there to assist you. And the facilities are Clean everywhere.

Posted by on Mar 15, 2021

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5 out of 5
Our room was very clean and everyone was respectful about social distancing and masks. Having a pick-up breakfast was great!

Posted by on Feb 23, 2021

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About the Embassy Suites by Hilton San Luis Obispo

Location 333 Madonna Road, San Luis Obispo, CA 93405

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 5100 square feet (474 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton San Luis Obispo. Free self parking is available. A complete renovation of Embassy Suites by Hilton San Luis Obispo was completed in 2017. This 3.5-star San Luis Obispo hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 4 levels
  • 5100 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1986
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: San Luis Obispo Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton San Luis Obispo offers 195 accommodations with laptop-compatible safes and safes. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Private balcony
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Greenhouse Grill and Cafe - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Car recommended
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 6.95 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel San Luis Obispo
  • Embassy Suites San Luis Obispo
  • San Luis Obispo Embassy Suites
  • Embassy Suites San Luis Obispo Hotel San Luis Obispo
  • Embassy Suites Hilton San Luis Obispo Hotel
  • Embassy Suites Hilton San Luis Obispo
  • San Luis Obispo Embassy Suites
  • Embassy Suites by Hilton San Luis Obispo Hotel
  • Embassy Suites San Luis Obispo Hotel San Luis Obispo
  • Embassy Suites by Hilton San Luis Obispo San Luis Obispo
  • Embassy Suites by Hilton San Luis Obispo Hotel San Luis Obispo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.