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4.2 out of 5

"I like the location of this Embassy Suite- close to markets, shopping, food, Starbucks I have stayed here many times in the past however this time the ... " More

By a verified traveler on Mon 28 Nov 2022

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Hotel Description

3.5-star hotel near Madonna Plaza Shopping Center

City center stay

At this San Luis Obispo hotel, you'll be within half a mile (1 km) of Madonna Plaza Shopping Center and 3 miles (5 km) of Mission San Luis Obispo de Tolosa. Also, Fremont Theater is within 3 miles (5 km) and California Polytechnic State University, San Luis Obispo is within 6 miles (10 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 8739 conference rooms, as well as express check-out and WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$159* Per night/room Apr 9 - Apr 10

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Luis Obispo ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton San Luis Obispo

Everyone (13) Couples (1) Family (13)
5 out of 5

Posted by , from CLOVIS on Mar 4, 2023

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Comment from Hotel Management

Mar 24, 2023 by Stephanie

Hello Sita,We appreciate the time you've taken to share your five-star rating. We hope to welcome you back soon.

5 out of 5
great stay

Posted by on Jan 30, 2023

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Comment from Hotel Management

Feb 24, 2023 by Stephanie

Hello Mark,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

3 out of 5
I like the location of this Embassy Suite- close to markets, shopping, food, Starbucks I have stayed here many times in the past however this time the stay was not pleasant My room carpet was dirty as was the tile floor in the hall and bathroom. Couch was stained and I put the extra blanket on it to keep from sitting on the stains The best part- the toilet seat was broken- maintenance came to repair which took two hours because the previous repair caused problems with current repair. I requested the bathroom to be cleaned and the housekeeper only “cleaned the toilet” and left. I had to take a towel to the floor to clean up myself I will not return to this hotel. Very dirty!!!

Posted by , from Yucaipa on Nov 28, 2022

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5 out of 5
Love the complimentary drinks and breakfast!

Posted by , from Lynwood on Nov 13, 2022

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Comment from Hotel Management

Nov 17, 2022 by Tom P

We appreciate your review and are happy to hear you enjoyed your stay with us. Thank you for your business.

5 out of 5
I didn’t like that they add $50 for incidentals to your bill without telling you. It just shows up on my credit card bill, then had to waste my time going to front desk before I left. Other than that staff was friendly, room was ready early & it was clean.

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 11, 2022 by Tom P

Thank you for your review, we are happy to hear you enjoyed your stay with us. We will follow up with our front office team to ensure we properly communicate about the incidental credit card authorization.

5 out of 5

Posted by , from castroville on Jan 18, 2022

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5 out of 5

Posted by , from San Jose on Nov 29, 2021

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3 out of 5
Heater thermostat didn’t work, coffee maker leaked and front desk did not know I would get Hilton points for the visit

Posted by on Nov 26, 2021

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Comment from Hotel Management

Nov 29, 2021 by Tom P

Thank you for your feedback, we apologize for the issues you had and will ensure we correct these. We appreciate your business.

5 out of 5

Posted by on Oct 14, 2021

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4 out of 5
It was a really old building, everything is in an acceptable manner, when we look through the room, we found blood stain all over the carpet in the living room, and upon checking the bathroom, we found some kind of blood stain under the toilet bowl, though the front desk sent a house keeper to come over and clean up the stain under the toilet bowl, what upset us most? We never heard anything from the manager to apologize for the incident, very very disappointed, will never ever book another room from any Embassy Suite hotel, nor any Hilton property, irresponsible business.

Posted by on Aug 13, 2021

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About the Embassy Suites by Hilton San Luis Obispo

Location 333 Madonna Road, San Luis Obispo, CA 93405

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. Event space at this hotel measures 5100 square feet (474 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton San Luis Obispo. Free self parking is available. This 3.5-star San Luis Obispo hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 4 levels
  • 5100 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1986
  • Full breakfast (free)
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: San Luis Obispo Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton San Luis Obispo offers 195 accommodations with laptop-compatible safes and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Greenhouse Grill and Cafe - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 6.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel San Luis Obispo
  • Embassy Suites San Luis Obispo
  • San Luis Obispo Embassy Suites
  • Embassy Suites San Luis Obispo Hotel San Luis Obispo
  • Embassy Suites Hilton San Luis Obispo Hotel
  • Embassy Suites Hilton San Luis Obispo
  • San Luis Obispo Embassy Suites
  • Embassy Suites by Hilton San Luis Obispo Hotel
  • Embassy Suites San Luis Obispo Hotel San Luis Obispo
  • Embassy Suites by Hilton San Luis Obispo San Luis Obispo
  • Embassy Suites by Hilton San Luis Obispo Hotel San Luis Obispo

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.