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The Looking Glass Hotel

2.0 star property
Hotel near Casino del Mar at La Concha Resort in San Juan

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Photo gallery for The Looking Glass Hotel

Terrace/patio
Reception
Meeting facility
First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, Museo de Arte de Puerto Rico
    ‪6 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Place, Jose Miguel Agrelot Coliseum
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Standard Room

King Standard Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Traditional Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Basic Room

Queen Basic Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Budget Queen

8.0 out of 10
Very good
(1 review)
  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor ADA Queen Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 207 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

First Floor Deluxe Suite (2 Twin XLs or 1 King)

9.0 out of 10
Wonderful
(2 reviews)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

San Juan

Santurce stay.Your stay at this Santurce hotel places you within 3 miles (5 km) of Casino del Mar at La Concha Resort and Condado Beach. Puerto Rico Convention Center and Pan American Pier are also within 3 miles (5 km).

What's nearby

  • San Jorge Children's Hospital - 4 min walk - 0.3 miles
  • Museo de Arte de Puerto Rico - 6 min walk - 0.4 miles
  • Centro de Bellas Artes Luis A. Ferre - 9 min walk - 0.5 miles
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 miles
  • Jose Miguel Agrelot Coliseum - 2 min drive - 1.5 miles

Getting around

  • Sacred Heart Station - 14 min walk
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪La Pizzarra - ‬2 min walk
  • ‪The Village Pueblo Food Center - ‬7 min walk

About this property

The Looking Glass Hotel

Hotel near Casino del Mar at La Concha Resort in San Juan
The Looking Glass Hotel offers its guests a terrace. Public spaces have free WiFi.

This San Juan hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

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  • Air conditioning
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Apr 21 - Apr 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

Frequently asked questions

How close is The Looking Glass Hotel to the airport?

The Looking Glass Hotel is 5.4 mi (15-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at The Looking Glass Hotel?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at The Looking Glass Hotel on May 4, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Looking Glass Hotel have an airport shuttle?

Airport shuttle services are not available at The Looking Glass Hotel.

How close is The Looking Glass Hotel to the beach?

This hotel is 2.5 mi (7-min drive) from Condado Beach and 2.9 mi (6-min drive) from Escambron Beach. Don't forget your sunscreen!

Does The Looking Glass Hotel offer free breakfast?

The Looking Glass Hotel does not offer free breakfast.

Is there a casino at The Looking Glass Hotel?

No, there is no casino at this hotel, but Casino del Mar at La Concha Resort (3-min drive) and Casino Metro (4-min drive) are nearby.

What time is check-in at The Looking Glass Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Early check-in costs USD 50 (subject to availability).

Is there free parking at The Looking Glass Hotel?

Free parking is not available at this hotel.

Does The Looking Glass Hotel have a pool?

The Looking Glass Hotel does not have a pool.

Does The Looking Glass Hotel have a spa?

There are no spa services available at this hotel.

How close is The Looking Glass Hotel to downtown San Juan?

The Looking Glass Hotel is 3.7 mi away from San Juan.

The Looking Glass Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 283 out of 384 reviews
Rating 8 - Good. 61 out of 384 reviews
Rating 6 - Okay. 26 out of 384 reviews
Rating 4 - Poor. 8 out of 384 reviews
Rating 2 - Terrible. 6 out of 384 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSEPH, Overland Park

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Received texts and emails to help with check in. Room is terrific. Location is great. Host was very friendly and helpful, providing recommendations for restaurants and transportation. Could not have had a better experience.
Stayed 1 night in Jan 2026

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Very clean room 👍
Stayed 1 night in Jan 2026

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
There was no answer on the listed phone number. Even though we were able to do the digital check in, we never received the required code to enter the hotel. Luckily someone answered our knock to get in. Later we tried to get to watch the TV, but the manager could not show us how to do it, so we had to figure it out ourselves.
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
I had a one-night stay at this boutique hotel and it was nice. The room was spotless and the bathroom was designed beautifully and huge. I did a quick look around the neighborhood and I definitely look forward to staying here again...next time for a longer stay.
Stayed 1 night in Jan 2026

8/10 Good

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes chek-in staff very friendly and efficient. The premise is well kept and very digitally run. The only drawback that there is no elevators.
Stayed 1 night in Jan 2026

8/10 Good

Kathryn, San Diego

Stayed 2 nights in Jan 2026

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable place to stay when flying in late on NYE. Went to the rooftop to watch the amazing fireworks that were going off all over the city. Rooms were sorta small, with a tight hallway and bathroom, and the door slammed shut every time it closed, but once settled, we all slept well. There was some confusion with booking on Expedia and getting the check-in codes....needed to text back and forth with the front desk, but staff was super nice so it all was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Karun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property - plenty of room
Stayed 1 night in Dec 2025

10/10 Excellent

Luis, Woodside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and welcoming staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Elio, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2025

10/10 Excellent

Melinda Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- very clean and staff is polite and helpful. Rooms are comfortable, bed was a little firm for my taste, but I like to sleep super soft. Would definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved absolutely everything about this property. The only thing that could be adjusted is the heater, but besides that everything was absolutely perfect.
Stayed 3 nights in Dec 2025

2/10 Terrible

kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service
We banged are legs on the bed frame. No cups no way to keep your beverages cold. No clock in the room. We did not sleep at all noice was awful.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

SABRINA

Liked: Cleanliness, amenities
It served the purposed...one night before our cruise. Clean and quaint.
Stayed 1 night in Dec 2025

10/10 Excellent

Jamasyea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at the Looking Glass for our cruise vacation and it was one of the best hotels we have ever stayed in. My wife is extremely afraid of bugs and this was the first hotel we looked up that had no bug reviews in comparison to the big name hotels. We got in at 10 pm and received our code to get into the building earlier that day. Once we arrived and opened the door to the lobby, it was bright, smelled good and felt safe because of the code-locked door. Upon entering our room, the first thing we noticed was how clean the room was and how spacious the bathroom was. The one thing to note is that you cannot flush toilet paper but we were told this is common on the island. Our family stayed in a separate hotel and couldn't flush there either so oh well! The room had the basic necessities that you needed- a bed, desk area and bathroom. The towels were soft and plush but the shower had no door or curtain so be aware of that. The bathroom was clean as well as the room and bedding so it made for a very comfortable stay. The staff was great as well. If I were to come back to PR, this will always be my hotel choice! Please note, there is no elevator in this hotel so if you are staying on the highest floor that is something to be aware of. We had to carry our luggage up 3 flights of stairs so that was my only grievance but other than that, you WILL NOT regret staying here. The owners were also very responsive via email & text so I really appreciated that! 10/10!
Stayed 3 nights in Nov 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. Communication was excellent, from asking how we wanted our beds (twin or king) to info for late night access. Front desk gave suggestions for an excellent cafe and was very personable. It was a short stay as we were boarding a cruise so can’t help with other amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Elio, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants and store nearby
Stayed 1 night in Dec 2025

8/10 Good

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Kensie

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 4 nights in Nov 2025

10/10 Excellent

Karrieann

Liked: Cleanliness, staff & service, amenities
Clean room and staff, plus some workout amenities and cold water in every floor
Stayed 3 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great and convenient!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025