Book a hotel near Catedral Basilica Menor de San Juan Bautista, Old San Juan

"Front desk stated they would give us refund because my son was not old enough to check in. When Expedia contacted them they denied the claim. "

"If you like a place with uncomfortable beds, dingy unkempt rooms and little or no hot water, then this is your hotel! After two days of super short like luke warm showers and almost no sleep due to traffic noice, pedestrians screaming while walking by and city trash trucks, we are happy to be gone. Recommend carefully reading the reviews on this place. That said, the location is nice and the young staff are pleasant. Their argument that the hotel is do old it can’t have the proper infrastructure needs refinement. A hotel should be clean, provide hot water and muffle at least some of the noise from other rooms, the hall and the street. "

"Property and staff was nice. If I stayed there again I would request a room in the back away from the street noise. The Premium City room view was a joke because only one door/window opened to the view and it was not pleasant. Barely got any sleep all night due to outside noise and vehicles in street "

"Alma San Juan is an excellent choice for sold San Juan. Gorgeous property. My only complaint is that the water in our shower did not get hot enough. It was lukewarm if that."

"Worse restaurant service ever"

"Wish we were notified the pool was closed before booking. "