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DoubleTree by Hilton Hotel San Francisco Airport North

3.5-star property
5000 Sierra Point Pkwy, Brisbane, CA 1-855-201-7819

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3.8 out of 5
Good!
See all 18 Travelocity Reviews

"I did not like that the breakfast is not included other than that it was nice and clean " More

By a verified traveler on Tue 10 Mar 2020

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Hotel Description

3.5-star hotel near Cow Palace

In suburbs

At this Brisbane hotel, you'll be within 3 miles (5 km) of South San Francisco Convention Center and 6 miles (10 km) of Cow Palace. Oracle Park and Orpheum Theater are within 9 miles (15 km).

Renovated in 2014

This hotel features a snack bar/deli, laundry facilities, and self parking. Business travelers can take advantage of the 24-hour business center. Express check-out, a computer station, and dry cleaning are also on offer.

Free Internet, iPod docks

The 210 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Refrigerators, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room May 13 - May 14

Room, 1 King Bed, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Room Suite - King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel San Francisco Airport North ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel San Francisco Airport North

Everyone (8) Couples (2) Family (6)
1 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 25, 2020 by Mrs. Aguiniga

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to serving you soon.

4 out of 5
I did not like that the breakfast is not included other than that it was nice and clean

Posted by on Mar 10, 2020

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Comment from Hotel Management

May 7, 2020 by Mrs. Aguiniga

Dear Guest, It's kind of you to have taken the time to review your stay. We do our best to provide top-notch service and ensure all our guests leave us satisfied, so this positive feedback is rewarding. In the future please share your concerns with us in advance, as our hotel offers a couple of packages that include breakfast and we could’ve made your stay more enjoyable. Stay safe and we look forward to the opportunity to welcome you on a future visit.

5 out of 5

Posted by on Mar 6, 2020

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3 out of 5
close to our corporate office. Breakfast was good.

Posted by on Jan 24, 2020

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1 out of 5
This property is under construction. The lobby is gone. The hallways have plastic all over it. The front desk is a room on the side. Was charged full price for a room and hotel in disarray. They should not be even be open during this. It’s a embarrassment to the company name.

Posted by on Jan 13, 2020

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5 out of 5
very happy very happy very happy very happy very happy very happy

Posted by on Dec 20, 2019

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1 out of 5
Staff was Very Unknowledgable on Anything to do with their hotel. Asked for manager and help several times. Staff rude to my wife, I and even lady at travelocity.

Posted by on Oct 1, 2019

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5 out of 5
Facility was very well kept. There was an initial problem with the carpet being wet near the AC but the staff took care of it quickly and provided breakfast voucher compensation to remedy the situation. Very professional.

Posted by on Sep 16, 2019

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4 out of 5
Staff and room are great! The water in the pool looks like it hasn’t been clean for awhile.

Posted by on Aug 4, 2019

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5 out of 5

Posted by on Jun 16, 2019

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About the DoubleTree by Hilton Hotel San Francisco Airport North

Location 5000 Sierra Point Pkwy, Brisbane, CA 94005

Property Features

There's a snack bar/deli on site. There's an onsite 24-hour business center. Event space at this hotel measures 4219 square feet (392 square meters). The business-friendly DoubleTree by Hilton Hotel San Francisco Airport North also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel San Francisco Airport North was completed in 2014. Smoking is allowed in designated areas at this 3.5-star Brisbane hotel.

  • 1 building
  • 210 guestrooms or units
  • 8 levels
  • 4219 sq ft of conference space
  • 392 sq m of conference space
  • Built in 2014
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (13.2 km / 8.2 mi)
  • Train station: Bayshore Station (5.4 km / 3.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel San Francisco Airport North offers 210 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Hotel San Airport North Francisco
  • Doubletree Hilton San Francisco Airport North
  • DoubleTree Hilton Hotel San Francisco Airport North
  • Doubletree By Hilton Francisco
  • DoubleTree by Hilton Hotel San Francisco Airport North Hotel
  • DoubleTree by Hilton Hotel San Francisco Airport North Brisbane

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.