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4.3 out of 5

"Good location but no gift shop. Food and drinks very expensive. " More

By a verified traveler on Wed 11 Jul 2018

Hotel Description

4-star hotel near Port of San Diego

Oceanside stay

Within a 10-minute walk of this Downtown San Diego hotel, you'll find Port of San Diego and Westfield Horton Plaza. USS Midway Museum and B Street Cruise Ship Terminal are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and conveniences like a 24-hour front desk and concierge services.

Comfy beds, WiFi

The 436 guestrooms feature comforts like pillowtop beds and premium bedding, while dining areas and refrigerators offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and TVs with cable channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$112 per night

Suite, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Westin San Diego ratings based on 64 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin San Diego

Everyone (23) Couples (1) Family (1)
5 out of 5
Wonderful hotel, great location. Good gym and pool.

Posted by on Jun 16, 2019

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5 out of 5

Posted by on May 29, 2019

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Comment from Hotel Management

Jun 13, 2019 by Alyssa Turowski, General Manager

Thank you for choosing the Westin San Diego and for your feedback!

5 out of 5
Everything was great and beyond my expectations. No problems everything went on time. Everyone was very kind and polite. Thanks for such a wonderful experience.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 23, 2019 by Alyssa Turowski, General Manager

Thank you for choosing the Westin San Diego and for your feedback!

4 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 23, 2019 by Alyssa Turowski, General Manager

Thank you for choosing the Westin San Diego and for your feedback!

4 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by Alyssa Turowski, General Manager

Thank you for choosing the Westin San Diego! We appreciate your feedback!

5 out of 5
Treated very well by the staff the shuttle drivers were also extremely helpful

Posted by on Jan 18, 2019

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Comment from Hotel Management

Jan 25, 2019 by Alyssa Turowski, General Manager

We appreciate your score & appreciate the feedback! We are so glad you enjoyed your stay. We hope to see you again next time on your visit to San Diego

3 out of 5

nice hotel but....

Pros: Cleanliness, room comfort
Cons: vending areas
Location: Central location with extremely easy access to things to do in San Diego including zoo, Balboa Park and Star of India.
Hotel room was nice and clean. Had to go block or so outside of hotel in order to get water, coke or snacks as facility did not have vending machines and snack bar/cafe only open limited hours. another downside was parking. Public parking across the street (for downtown workers, etc) was $25 every time you went in or out and hotel's valet parking was $49 per day. Valet workers were very friendly and car was always prompted delivered when requested

Posted by , from Oklahoma on Sep 5, 2018

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Comment from Hotel Management

Sep 10, 2018 by Alyssa Turowski, General Manager

Thank you for choosing the Westin San Diego. We appreciate the feedback.

3 out of 5
Good location but no gift shop. Food and drinks very expensive.

Posted by , from Austin, Texas on Jul 11, 2018

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Comment from Hotel Management

Jul 23, 2018 by Alyssa Turowski, General Manager

Thank you for choosing the Westin San Diego and for your feedback. We provide sundry items for purchase through our Front Desk.

4 out of 5
Hotel location is easy to USS midway and conference center also. Room Temperature is little bit cold to me. If there are controller, it would be best. Starbucks coffee is also good to start

Posted by on Jun 15, 2018

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Comment from Hotel Management

Jun 19, 2018 by Alyssa Turowski, General Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5

nice hotel, plenty too do, nice location

Pros: location, rooms, staff
Cons: no, I would recommend
Location: plenty to do
nice hotel, friendly staff,free bike rentals. free pass to the Midway,

Posted by , from mi. on Mar 6, 2018

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Comment from Hotel Management

Mar 7, 2018 by Be Well, Alyssa Turowski, General Manager

I'm so happy you enjoyed the amenities included int he facility fee!

About the The Westin San Diego

Location 400 W Broadway, San Diego, CA 92101

Property Features

The Westin San Diego offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 21738 square feet (2020 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin San Diego. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 4-star San Diego hotel is smoke free.

  • 436 guestrooms or units
  • 26 levels
  • 21738 sq ft of conference space
  • 2020 sq m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Separate dining area
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (4.1 km / 2.6 mi)
  • Train station: San Diego Santa Fe Depot (0.5 km / 0.3 mi)
  • Metro station: America Plaza Trolley Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin San Diego offers 436 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Dining room
  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to noon.

Coast - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Bar - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Aroma Cafe - This café serves breakfast only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

  • Number of treatment rooms 2
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available on request from 6 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 6 AM to 11 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.17 per accommodation, per night

The resort fee includes:

  • Airport shuttle
  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24.95 for adults and USD 12.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 18.95 per night (rates may vary)
  • Valet parking fee: USD 50.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Diego Westin
  • Westin Hotel San Diego
  • Westin San Diego
  • Westin San Diego Hotel San Diego
  • Westin San Diego Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.