Book Hotels in San Augustine, TX

We first walked into the room and it was super small. Paying almost $600 for 2 nights, I was kinda shocked. I tried to put some items in the fridge and the sliding doors blocked the fridge from being used. 5 minutes after being there, we already called maintenance. He had to just take the doors off so we could actually use the fridge. We left for a while and when we came back it was humid and warm. We couldn't get the AC to go lower so we called. We left for dinner and when we came back we asked about the AC. The lady said maintenance looked at it but she wasn't sure if it was fixed. We went up and it was still hot and stuffy so we told the front desk. She sent a fan to help. The next day we asked them to look at it again. We left for a while and when we returned it was still hot. The front desk apologized. When we got back up to our room less than 24 hours of being there, we barely had any toilet paper left and no one checks the rooms right now due to Covid. So my gracious husband went down and asked for more toilet paper. Awkward! We went to the football game for a while and when we returned, there was absolutely nowhere to park and there is no valet so we just drove around for 20 minutes and parked in what we assume was overflow parking. The keurig was broken too. The good things: the room was spotless and it's close to a really cute downtown area. Not worth the money. The front desk did give a voucher so we will see if we decide to go back.

No problems with check-in. Covid adds some drama though.

Dirty bathroom. Burn holes in the comforters. Door wouldn’t lock when you would leave the room. Tv was broken. Overall not a pleasant experience. Horrible parking area.

Check-in was not a fun time, The lady at the front desk was not nice at all, We arrived a little after 1 PM, I was told I can not check in! She said check in was at 2PM I ask her to check and her answer was I must come back at 2PM So I walked to the car, I walked back around 1:40 and saw her checking a person in. So I just watch and She check me in. She is not very good at her with customers at all,

Clean nice and peaceful was my experience with this hotel

It’s nice for a Motel. Beds are not horrible and room was clean. Definitely worked for my need at the time and being close to SFA was why I picked it.