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"It was too short, hotel staff was great . Restaurant manager was really great as well as the rest of the staff, concierge sent us everywhere possible ... " More

By a verified traveler on Wed 05 Sep 2018

Hotel Description

4-star hotel near San Antonio Majestic Theater

City center retreat

At this Downtown San Antonio hotel, you'll be well placed to visit San Antonio Majestic Theater and River Walk, both within a 5-minute walk. Also, Market Square is within half a mile (1 km) and Alamo is within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 17 conference rooms, business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, cable TV

The 410 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include cable TV, premium bedding, and coffee/tea makers.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$112* Per night/room Nov 10 - Nov 11

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham San Antonio River Walk ratings based on 159 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wyndham San Antonio River Walk

Everyone (42) Couples (1) Family (6)
2 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by Isaiah

Thank you for taking the time to tell us about your experience at Wyndham San Antonio River Walk. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4 out of 5

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by Isaiah A.

Thank you for taking the time to tell us about your experience at Wyndham San Antonio River Walk. It is always a pleasure to receive positive scores.

2 out of 5
There isn’t a refrigerator in any of the rooms, so if you go out to eat and want to bring back your left overs. You don’t have any where to put them. One of the elevators had gotten stuck with people on it. There are no vending machines and no complementary breakfast you have to get drinks from the gift shop and have them billed up your room or get them from the restaurant that is inside the hotel.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 6, 2019 by Isaiah A.

Thank you for completing the online survey on your recent stay with us at the Wyndham San Antonio Riverwalk. I am sadden that we did not meet your expectations, and on behalf of the entire Wyndham staff, we apologize for any inconvenience during your stay. Please keep in mind that we do offer microwave and mini fridges to be sent to the room free of charge. This is also listed on our website. Have a good day!

4 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 5, 2019 by Darlene A Guajardo

Thank you for taking the time to tell us about your experience at the San Antonio Riverwalk. We appreciate and value your business.

1 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by Isaiah Amesquita

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

4 out of 5

Posted by on Jul 21, 2019

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4 out of 5
I like that it was near the river walk, has a beautiful lobby. Great staff, friendly, and somewhat professional. But parking should be a little cheaper. Especially for prices that are being paid per room per night. Everything is expensive, even the Voss Water that is $5 each bottle in your hotel room. I understand it’s a business and I also know that it is near the river walk, but I feel As if a lot of people are taken advantage of just because We are tourist. Paid $387 for two nights plus $50 each night for “night fees” which they said covers the $35 parking fees. And quality of the interior floors and rooms aren’t as pretty as the lobby or in the picture of the website. I was disappointed. And it was HOT in the rooms at night even though someone “fixed it”.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Aug 3, 2019 by Front Office Management Team

Hello Sara, Thank you so much for staying with us and for giving your feedback about your recent stay with us. I am so glad to hear that you enjoyed our lobby area and that you found our staff friendly. I apologize about the a/c issues that you experienced in your room. We look forward to seeing you back again soon.

3 out of 5
Already sent this in. Very disappointed in the fact the hot tub was broken no nites about that and throw up on the cool deck by the pool

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 19, 2019 by Isaiah Amesquita

We appreciate you taking time to fill out your online guest survey and staying with us at the Wyndham. Based on your scores there seems to have been some areas of improvement needed such as the hot tub area, this has been taken off our website for months to let our guest aware before booking it is out of service. What could we have done during your stay that would have enhanced your overall visit with us. We thank you for your feedback and hope you have a great afternoon.

5 out of 5
It wasn't the "fancy" that I expected but it was clean, comfortable, quiet, and secure. Conveniently located near the Riverwalk and other shopping and attractions. Slightly overpriced, but worth the noney spent.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Isaiah Amesquita

Thank you for taking the time to tell us about your experience at Wyndham San Antonio River Walk. It is always a pleasure to receive positive scores and feedback from our guest stay. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. We look forward to serving you in the future.

2 out of 5
Property was conveniently located. The hotel is old and outdated and in terrible need of renovation.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by Hotel Management

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to the hotel with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business! Enjoy your day!

About the Wyndham San Antonio River Walk

Location 111 E Pecan St, San Antonio, TX 78205

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Spa tub

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Wyndham San Antonio River Walk offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 44000 square feet (4088 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Wyndham San Antonio River Walk. Parking is available for a fee. This 4-star San Antonio hotel is smoke free.

  • 410 guestrooms or units
  • 21 levels
  • 44000 sq ft of conference space
  • 4088 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (13.8 km / 8.6 mi)
  • Train station: San Antonio Station (2.5 km / 1.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Wyndham San Antonio River Walk offers 410 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

111 Bar and Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17 and USD 18 for adults, USD 10 and USD 13 for children (approximately)
  • Self parking fee: USD 27.00 per night (in/out privileges)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Antonio Riverwalk Wyndham
  • Wyndham Hotel San Antonio Riverwalk
  • Wyndham San Antonio Riverwalk
  • Crowne Plaza San Antonio Riverwalk Hotel San Antonio
  • Wyndham San Antonio Riverwalk Hotel
  • Wyndham Riverwalk Hotel
  • Wyndham Riverwalk
  • San Antonio Crowne Plaza
  • Wyndham San Antonio River Walk Hotel
  • Wyndham River Walk Hotel
  • Wyndham River Walk
  • Wyndham San Antonio River Walk Hotel
  • Wyndham San Antonio River Walk San Antonio
  • Wyndham San Antonio River Walk Hotel San Antonio

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/San-Antonio-Hotels-Wyndham-San-Antonio-River-Walk.h50988-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.