"Very nice facility , however toilet broke ( would not stop running after flush) we were moved right next door so all ok . I do wish we could have been ... " More

By a verified traveler on Mon 04 Dec 2017

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Hotel Description

Family-friendly 4-star resort near The Shops of La Cantera

In San Antonio

You'll find The Shops of La Cantera and Six Flags Fiesta Texas close to this San Antonio resort. Also nearby are University of Texas-San Antonio and The Rim Shopping Center.

36-hole golf course

This traditional resort features a golf course, a full-service spa, and 5 restaurants. There's fun for all ages with a children's pool and a waterslide, and supervised childcare is an added bonus. Enjoy the 5 outdoor pools and perks like free self parking and free WiFi.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 496 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include 24-hour room service, premium bedding, and hair dryers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$216 per night

Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite (Texas)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room (SEVEN - Adult Only Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Cantera Resort & Spa ratings based on 16 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Cantera Resort & Spa

Everyone (5)
5 out of 5
Beautiful hotel & property! Lots of on site restaurants to choose from, hotel staff friendly & helpful. We will be back!

Posted by on Dec 17, 2018

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5 out of 5
Very nice facility , however toilet broke ( would not stop running after flush) we were moved right next door so all ok . I do wish we could have been compensated for inconvenience though. But all in all a great stay

Posted by on Dec 4, 2017

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4 out of 5

Nice, but staff did not match the facility

The resort has been upgraded very nicely since my last visit many years ago. To my surprise, I was not given the price listed on Travelocity. We asked 4 different staff if we could have tea pods for the keureg in the room. (Coffee was included) We were always told yes, but it was never stocked. Water was not stocked every day as advertised with the daily resort fee. The food at the pool was good, but did not meet the expectations I had for the price. Beautiful resort and room, lacking the special touches of a resort of this type.

Posted by , from Atlanta on Aug 1, 2017

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3 out of 5

Encountered several rude staff members

Good price for overall stay, but hotel not staffed well to handle the crowds for July 4th. Found hair in my appetizer at Sweet Fire Grill and staff just blew it off like hair in the food is no biggie.

Posted by , from b on Jul 5, 2017

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5 out of 5

Tony and Betsy vacation

Pros: Just about everything.
Cons: Updates are apparently underway. Room next dooe left glasses and trash outside their room which remained that way overnight.
Excellent facility and nice friendly helpful staff. Bathroom getting a bit old but clean and well lit.

Posted by on Nov 15, 2015

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5 out of 5

THE STAFF WAS VERY FRIENDLY, I LOVE THIS HOTEL

Pros: Close restaurants, Quiet, near at the shops of la cantera
Cons: No free Internet, the free internet is very slow
SINCE MY FIRST VISIT, THE HOTEL HAS BEEN A MAGNIFICENT PLACE TO STAY, TO PLAY GOLF AND THERE ARE TOO MUCH FUN ACTIVITIES FOR ADULTS AND FOR CHILDREN, FOR SUMMER OR WINTER VACATIONS WESTIN LA CANTERA RESORT IS AN EXCELLENT PLACE TO STAY.

Posted by , from Laredo, TX, USA on Dec 17, 2012

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2 out of 5

Golf course is spectacular - accommodations not indicative of resort

Cons: Noisy
Hotel is too spread out, too far away from entrances to parking lot, no entertainment in bar areas and therefore no one uses them, air conditioning in room not adequate - the golf course was great, but the hotel did not live up to that of a "resort"

Posted by , from Houston on Jun 6, 2011

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5 out of 5

Awesome hotel, great value!

Stayed with the family for a weekend getaway and we all had a wonderful time! Pools and activities for the girls were great and kept them entertained. Staff was very helpful and friendly. Very convenient to lots of family fun activities.

Posted by on Oct 19, 2010

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1 out of 5

The worst hotel I ever been

I just finished my trip in San Antonio yesterday and It was the worst travel experience ever. First of all I just asked for 2 connected rooms because the children, and when we arrived at the front desk they told me that the hotel was full; but I made and paid in advance the all 9 nights for 2 rooms and the second day a front desk woman just cancelled my rooms keys just because she thought the rooms were not paid. With really bad matters and language she told me that I had to pay AGAIN the all 9 nights again for both of the rooms. Then I had to call to my travel agency and after almost 4 hours some guy "" called me to apologize and gave us the 2 rooms connected but in the lowest floor. In sense of revenge G blocked my Mastercard for 15,000.00 USD. until today still blocked. Then the housekeeping service was terrible, they didn´t change the glasses everyday and the worst thing was that the only 2 glass cups in both of the rooms were dirty the all 9 DAYS, can you believe it?????? I don´t trust WESTIN and all the STARWOOD hotels anymore. Besides I´ll contact my lawyers in Dallas TX to make this nightmare a nightmare to this people. My name is Guillermo Bianchini my rooms were 3345 and 3347 and please think twice before stay with this dishonest and indecent people. Thank´s

Posted by on Jul 31, 2009

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3 out of 5

Average, at best.

Nice rooms. Extremely unhelpful front desk staff. Grossly overpriced restaurants. Great concierge staff.

Posted by on Oct 24, 2007

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Property Features

As a guest of La Cantera Resort & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 8 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A children's pool, a health club, and a spa tub are also featured at the family-friendly La Cantera Resort & Spa. Free self parking is available. A complete renovation of La Cantera Resort & Spa was completed in January 2016. Smoking is allowed in designated areas at this 4-star San Antonio resort.

  • 1 building
  • 496 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • Built in 1999
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

La Cantera Resort & Spa offers 496 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Antonio resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

La Cantera Resort & Spa has 5 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Loma De Vida has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • Only service animals are allowed
  • 24-hour check-in

Fees

 

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cantera Hill Country Resort
  • Cantera Resort
  • La Cantera Hill Country
  • La Cantera Hill Country Resort
  • La Cantera Hill Country Resort San Antonio
  • La Cantera Hill Country San Antonio
  • The Westin La Cantera Resort San Antonio
  • Westin Cantera Hotel
  • Westin La Cantera Hotel San Antonio
  • Westin La Cantera Resort
  • Cantera Hill Country Resort San Antonio
  • Cantera Hill Country San Antonio
  • Cantera Hill Country
  • Cantera Resort San Antonio
  • La Cantera San Antonio
  • Cantera San Antonio
  • Westin Cantera Hotel
  • La Cantera San Antonio
  • Westin La Cantera Resort
  • The Westin La Cantera Resort San Antonio
  • Westin San Antonio
  • La Cantera Resort Spa

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.