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4.6 out of 5

"Property was very clean and quiet. Lobby area was decorated nicely. " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

3-star aparthotel near South Texas Medical Center

Close to airport

A stay at this Vance Jackson aparthotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and 12 miles (20 km) of San Antonio Zoo and Aquarium. River Walk and San Antonio Botanical Gardens are within 12 miles (20 km).

Renovated in 2016

This aparthotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 123 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and living rooms. Housekeeping is available on request.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$98* Per night/room Dec 17 - Dec 18

Suite (2 Double Beds with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Bathtub (2 Double Beds and Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Accessible, Bathtub (1 King Bed & 2 Double Beds, Sofabed)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed with Sofa bed, Accessible (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton San Antonio Northwest ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton San Antonio Northwest

Everyone (3) Couples (2) Family (4)
5 out of 5
Property was very clean and quiet. Lobby area was decorated nicely.

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by Brenna

Thank you for staying with us. We greatly appreciate the kind words about our hotel!

3 out of 5
Only 2 elevators. Long walk to room when you are on the end of the hallway. No elevator at the opposite end to make the walk shorter. Breakfast was just AWFUL which at least made the skimpy portions a non issue. No extra trash bags. Hand sanitizer unit was empty by the elevator for the whole 4 days and there was not a unit on every floor. Large roach above the door to the room but staff happened to be in the hallway and disposed of it. Never saw another bug though. Room was nicely clean and smelled good. Except for food splashed on the curtain and ottoman. Bare necessities for 1 day even though booked for 3 nights. Trash bags and towels piled in the hallway and the trash cans overflowing inside along the hallway and outside around the property. Several Lightbulbs in the room not working. Ceiling light cover and lampshades broken and/or stained. Overall it was ok but not what you really expect from a Hilton property.

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 14, 2021 by Brenna

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Posted by on Dec 1, 2020

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5 out of 5
Very nice, very clean. We liked the layout of the suite very much

Posted by , from Jackson on Oct 17, 2020

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4 out of 5
Hotel was very clean and no problem with it.

Posted by on Jul 20, 2020

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Comment from Hotel Management

Jul 21, 2020 by Manager

Thank you for choosing Homewood Suites San Antonio Northwest for your recent stay. We are so happy to hear you enjoyed your visit. We hope to have another chance to welcome you back soon.

5 out of 5
The room was perfect!!! Very comfortable bed and the nice layout. We will be back!!

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Manager

Thank you for choosing Homewood Suites San Antonio Northwest. We are delighted to hear your room was perfect and that you enjoyed the layout. We look forward to welcoming you back soon!

5 out of 5

Posted by on Oct 29, 2018

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Comment from Hotel Management

Nov 5, 2018 by Manager

Thank you for taking time to rate your recent stay at the Homewood Suites San Antonio Northwest. We are delighted to see you enjoyed your stay. We hope to welcome you back again soon.

5 out of 5

Great hotel for the money!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, evening refreshments during the week
Friendly staff made us really feel at home. Evening refreshments and light dinner is perfect for when you get back at the end of a long day. The suite were very nice and a bargain at the price. It was our second stay at a Homewood suites and we'll definitely go back.

Posted by , from STL on May 16, 2012

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4 out of 5

A good hotel for a Sea World vacation base

Very nice hotel. Once you find it - it is on a side street off a main highway's service road - very hard to spot, especially at night. Pretty decent warm breakfast options - 6 year old grandson was easily satisfied. We did a fairly early breakfast and did notice that for a later breakfast it was very crowded and there are not a lot of tables for seating. Hotel is about 10 miles from Sea World but it was very easy to get there. Well laid out suite. Decent little kitchen. Main beds were fine - sofa sleeper was fine for the grandson. Since the property is off on a side road we didn't hear any highway noise. I would definitely stay here again.

Posted by on Aug 24, 2007

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5 out of 5

The Best Service

When I walked through the door I felt and immediate welcome. The where more than happy to satisfy any need that I may have had. I was here on business and I wish all my hotels made me feel this way during my stay. They also have the best housekeepers, very thorough.

Posted by on Oct 5, 2006

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About the Homewood Suites by Hilton San Antonio Northwest

Location 4323 Spectrum One, San Antonio, TX 78230

Property Features

Homewood Suites by Hilton San Antonio Northwest offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton San Antonio Northwest. Free self parking is available. A complete renovation of Homewood Suites by Hilton San Antonio Northwest was completed in 2016. This 3-star San Antonio aparthotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Built in 1996
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Homewood Suites by Hilton San Antonio Northwest offers 123 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This San Antonio aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily. The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • Homewood Suites Hilton Hotel San Antonio Northwest
  • Homewood Suites Hilton San Antonio Northwest
  • Homewood Suites San Antonio Northwest
  • Homewood Suites Hilton San Antonio Northwest Hotel
  • Homewood Suites by Hilton San Antonio Northwest San Antonio
  • Homewood Suites Hilton San Antonio Northwest Hotel
  • Homewood Suites Hilton San Antonio Northwest
  • Hotel Homewood Suites by Hilton San Antonio Northwest
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton
  • Homewood Suites by Hilton San Antonio Northwest Aparthotel
  • Homewood Suites by Hilton San Antonio Northwest San Antonio

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.