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"Floor was so dirty that it turned the bottom of our feet black. Deposit fee of $50 is annoying. Microwave fridge and ironing board and iron made fo ... " More

By a verified traveler on Mon 19 Aug 2019

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Hotel Description

Motel near AT&T Center in San Antonio

In San Antonio

With a stay at this well-placed motel, you'll be half a mile (1 km) from Splashtown and within 2 miles (3 km) of Brooke Army Medical Center. AT&T Center and Freeman Coliseum are also within 3 miles (5 km).

Outdoor pool

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this motel. WiFi in public areas is free. A picnic area, concierge services, and barbecue grills are also on offer.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, separate bathtubs and showers, and coffee/tea makers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$41* Per night/room Jan 2 - Jan 3

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Americas Best Value Inn AT&T Center ratings based on 16 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Americas Best Value Inn AT&T Center

Everyone (13) Couples (1) Family (3)
5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Corey

Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hospitality was appreciated.

3 out of 5
Floor was so dirty that it turned the bottom of our feet black. Deposit fee of $50 is annoying. Microwave fridge and ironing board and iron made for a complete set of amenities.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by GSR

Thank you for taking the time to post a review on your stay with us. We value your feedback.

1 out of 5
AC was not working. Got it replaced but they didn't connect the controls. Went out again. Told the front desk and they never got back to us. The remote for the TV was not working. The furniture was ripped and torn. Homeless sleeping outside under the stairs.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by GSR

Thank you for taking the time to post your review on your stay with us.

4 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 6, 2019 by GSR

Thank you for your post!

3 out of 5

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 6, 2019 by GSR

Thank you for taking the time to post a review on your stay with us.

4 out of 5
location was fartehr away from fort sam houston than i would have liked.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 6, 2019 by GSR

Thank you for taking the time to post a review on your stay with us.

5 out of 5
Great place to stay clean and good value kids loved it

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 20, 2019 by Front Desk

Thank you for your review!

3 out of 5
Like I told the front desk, you pay what you get. I knew what I pay for, after reading the reviews. It’s all true. That’s why I brought cleaning supplies and bed sheets. Bottom line, if you’re staying for one or two days, which was our plan. This is your place. A week, find something better.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 19, 2019 by G.S. Representative

Thanks A.R. for taking the time to write a review based upon your stay with us

3 out of 5

Posted by on Dec 18, 2018

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Comment from Hotel Management

Dec 18, 2018 by G.S. Representative

Thank you for taking the time to post a review on your stay with us!

3 out of 5

Never Again

The motel, inside and out, was very worn overall, and in a great need of renovation. The "breakfast" was mediocre at best. When we checked in, we were charged a $50 deposit. This was a first, and we've stayed at numerous hotels. When we checked out, the man told me we had not made a deposit. I had to show him on my phone where the money had been taken out. He said it would take 3-10 days to get my refund. Never again!

Posted by , from Texas on Aug 22, 2018

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Comment from Hotel Management

Aug 25, 2018 by G.S.Representative

Thank you H for taking the time to submit your review

About the Americas Best Value Inn AT&T Center

Location 3645 N Pan Am Expy, San Antonio, TX 78219

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

As a guest of Americas Best Value Inn AT&T Center, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly Americas Best Value Inn AT&T Center also features multilingual staff, a picnic area, and concierge services. Self parking is free. Smoking is allowed in designated areas at this San Antonio motel.

  • 77 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator
  • Microwave (on request)
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Antonio Station (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Americas Best Value Inn AT&T Center offers 77 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers and complimentary toiletries. This San Antonio motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6:30 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Americas Best Value Inn AT&T Center

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per stay
  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

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You should know

  • The seasonal pool will open in March and close in September.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.