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"I would never stay here again. Very run down and dated. Stains on carpet, halls, walls, carpet, elevator all beat up. Not attractive outside either. ... " More

By a verified traveler on Thu 19 Aug 2021

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Hotel Description

Enjoy the free WiFi at this 3.5-star Sacramento hotel

Near the airport

Within 3 miles (5 km) of this Sacramento hotel, you'll find McClellan Conference Center and Discovery Museum Science and Space Center. Also, Aerospace Museum of California is within 3 miles (5 km) and Haggin Oaks Golf Complex is within 6 miles (10 km).

Business services

This hotel features a gym and a spa tub. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-in are also offered.

Free WiFi, cable TV

The 230 guestrooms have TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, free newspapers, and hair dryers are also available.

Room, 1 Queen Bed, Non Smoking (Compact)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$123* Per night/room Dec 5 - Dec 6

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel

Everyone (10) Couples (5) Family (3)
4 out of 5
I would never stay here again. Very run down and dated. Stains on carpet, halls, walls, carpet, elevator all beat up. Not attractive outside either. Bummer…..

Posted by on Aug 19, 2021

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Comment from Hotel Management

Oct 15, 2021 by Parveen Chand

Thank you for taking the time to tell us about your experience at Crowne Plaza SACRAMENTO NORTHEAST. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza

2 out of 5
The hotel was dirty and the staff was more concerned about going outside to smoke then taking care of the customers. the parking lot was filthy and full of garbage and the garbage cans were overflowing at the entrance.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Oct 15, 2021 by Parveen Chand

Thank you for taking the time to tell us about your experience at Crowne Plaza SACRAMENTO NORTHEAST. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza

5 out of 5
The staff was really nice, assisted me with TV issues right away and the hotel was very clean and the freeway access can not be beat. The walls are thin though so I was able to hear next door neighbors and the shower faucet leaked but these is my only negative reviews. I would stay again.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 9, 2021 by Parveen

Dear Valued guests, Thank you for staying with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Looking forward to serve you in near future.

5 out of 5
Check-in was quick, efficient, and friendly. The room was clean and comfortable. The only problem I had was from the noise from the highway traffic all night long so I had to use ear plugs. If I stay there again I'll request a room on the opposite side of the hotel.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 3, 2021 by Parveen

Dear guests, Thank you for taking the time to tell us about your experience at Crowne Plaza SACRAMENTO NORTHEAST. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Hotel Sacramento.

2 out of 5
Did not like the room... the door lock was sticking, the tv remote did not work and the desk staff was not polite.

Posted by on Apr 11, 2021

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Comment from Hotel Management

May 4, 2021 by Parveen

hello, thank you for staying with us. I am very sorry to hear that you faced numerous issues during your stay. Please accept my sincere apology. I am shocked that our service staff was impolite. I would like to hear more from you. Please contact the hotel. Again, thank you for being our guests. regards,

5 out of 5

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 16, 2020 by Manager

Thank you very much for kind review. We hope to see you again on your next trip.

5 out of 5
Rooms were nice clean and cozy..plenty of towels. Pillows were amazing

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 21, 2020 by Manager

Thank you very much for your kind review. We're glad you were happy and we hope you'll choose to stay with us again on your next trip

2 out of 5
I was there for an event. There was not enough staff to accommodate us for breakfast. The tables were not bussed and we were unable to eat at all. We were not greeted by a hostess to even let us know how long the wait might be after we stood in line for over 10mins. There was not enough restroom facilities either.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Manager

We are very sorry for the wait to have breakfast. We were short staffed due to an employee calling in sick, but you should not have had to wait that long. Please accept our sincere apologies.

4 out of 5
The location is very convenient and the general appearance is nice. It's the little things that were less than stellar. Our bath tub had no stopper. The internet port wasn't taped or screwed to the wall and had been cracked, thus unusable. Our room was missing part of the curtains.

Posted by , from Richmond, CA on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Manager

We're glad our location was convenient for you, but we must apologize about the tub and internet port. We'll have our maintenance staff address them immediately. Thank you for helping us to improve.

3 out of 5
Noisy, flickering lights in hallways, dirty carpets

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by pchand

Your feedback is really important to us. We do apologize for the inconvenience. Maintenance and Housekeeping department are looking it to this matter. Thank you for being a guest at our property. Thank you.

About the Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel

Location 5321 Date Ave, Sacramento, CA 95841

Property Features

Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel offers its guests a spa tub and a fitness center. There's a snack bar/deli on site. There's an onsite 24-hour business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15000 square feet (1350 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel. Free self parking is available. This 3.5-star Sacramento hotel is smoke free.

  • 230 guestrooms or units
  • 6 levels
  • 2 buildings
  • 15000 sq ft of conference space
  • 1350 sq m of conference space
  • Built in 1984
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel offers 230 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Crowne Plaza Hotel Sacramento Northeast
  • Crowne Plaza Sacramento Northeast
  • Crowne Plaza Sacramento Hotel Sacramento
  • Crowne Plaza Sacramento Northeast
  • Hotel Crowne Plaza Hotel Sacramento Northeast Sacramento
  • Sacramento Crowne Plaza Hotel Sacramento Northeast Hotel
  • Hotel Crowne Plaza Hotel Sacramento Northeast
  • Crowne Plaza Hotel Sacramento Northeast Sacramento
  • Crowne Plaza Hotel
  • Crowne Plaza
  • Crowne Plaza Hotel Sacramento Northeast
  • Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel Hotel
  • Crowne Plaza Hotel Sacramento Northeast, an IHG Hotel Sacramento

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.