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"Great breakfast! Need hand sanitizer in dining area. Rooms need attention. Our bathroom wall had a hole in it. TV situation was poor-couldn’t get loca ... " More

By a verified traveler on Sat 01 Jan 2022

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Hotel Description

3-star hotel near University of Rochester

Near the airport

You'll find Bill Gray's Regional Iceplex and Strong Memorial Hospital within 2 miles (3 km) of this Rochester hotel. University of Rochester and Marketplace Mall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Jun 28 - Jun 29

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Rochester-University Area, NY ratings based on 42 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Rochester-University Area, NY

Everyone (13) Couples (12) Family (23)
1 out of 5
Manager was rude when complained about staff an missing items from the room 202

Posted by on Feb 18, 2022

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Comment from Hotel Management

Feb 21, 2022 by Kim Betkowski

Thank you for the feedback and I do believe that your issues were rectified

1 out of 5
Nothing was unique about the property I dislike that it's one way in one way out an the place was dirty our bathroom was not clean I took pictures it's horrible

Posted by on Feb 3, 2022

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Comment from Hotel Management

Feb 5, 2022 by Kim Betkowski

Thank you for your feedback and I am happy that we were able to rectify the issues with you.

5 out of 5
Great breakfast! Need hand sanitizer in dining area. Rooms need attention. Our bathroom wall had a hole in it. TV situation was poor-couldn’t get local channels

Posted by on Jan 1, 2022

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Comment from Hotel Management

Jan 10, 2022 by General Manager

Thank you for the feedback.We appreciate it

5 out of 5
👍

Posted by on Nov 10, 2021

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Comment from Hotel Management

Nov 13, 2021 by General Manager

Thank you so much! We really appreciate the feedback

3 out of 5
Don’t care for the sink outside the bath area. Common areas were not very clean, needs a good vacuuming

Posted by , from Fitchburg on Sep 4, 2021

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Comment from Hotel Management

Sep 13, 2021 by General Manager

Thank you for the feedback and we will look into the issues mentioned.

5 out of 5
Good location for local colleges. Reasonable price for nice room and hotel pool.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by General Manager

Thank you!

4 out of 5
Easy location to reach from the airport and just far enough away that it was quiet. This is a VERY basic property - even more so during Covid but they are friendly and helpful and the beds are comfy.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by General Manager

Thank you so much for the feedback. We appreciate it

4 out of 5

Posted by on Aug 6, 2021

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5 out of 5

Posted by on Jul 28, 2021

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4 out of 5
I like that they provide a nice breakfast buffet and it was quiet. Plenty of parking and next door to TGIFriday. Wish they provided Shuttle but Lift was only $10 since it's only 3 miles to airport

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 28, 2021 by General Manager

Thank you! We do appreciate the feedback

About the Country Inn & Suites by Radisson, Rochester-University Area, NY

Location 797 E. Henrietta Rd, Rochester, NY 14623

Property Features

Country Inn & Suites by Radisson, Rochester-University Area, NY offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A library, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Rochester-University Area, NY. Self parking is free. This 3-star Rochester hotel is smoke free.

  • 89 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Rochester-University Area, NY offers 89 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Plasma television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Country Carlson Rochester-Brighton
  • Country Inn Carlson Rochester-Brighton
  • Country Inn And Suites Rochester Brighton
  • Country Inn Radisson Rochester-University Area NY
  • Country Inn Radisson
  • Country Radisson Rochester-University Area NY
  • Country Radisson
  • Country Inn Suites by Radisson Rochester University Area NY
  • Country Inn Suites Rochester Airport University Area
  • Country Inn Suites By Carlson Rochester Brighton

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.