"Great breakfast! Need hand sanitizer in dining area. Rooms need attention. Our bathroom wall had a hole in it. TV situation was poor-couldn’t get loca ... " More
Near the airport
You'll find Bill Gray's Regional Iceplex and Strong Memorial Hospital within 2 miles (3 km) of this Rochester hotel. University of Rochester and Marketplace Mall are also within 3 miles (5 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.
Feb 21, 2022 by Kim Betkowski
Thank you for the feedback and I do believe that your issues were rectified
Feb 5, 2022 by Kim Betkowski
Thank you for your feedback and I am happy that we were able to rectify the issues with you.
Jan 10, 2022 by General Manager
Thank you for the feedback.We appreciate it
Nov 13, 2021 by General Manager
Thank you so much! We really appreciate the feedback
Sep 13, 2021 by General Manager
Thank you for the feedback and we will look into the issues mentioned.
Aug 23, 2021 by General Manager
Thank you!
Aug 17, 2021 by General Manager
Thank you so much for the feedback. We appreciate it
Jul 28, 2021 by General Manager
Thank you! We do appreciate the feedback
Country Inn & Suites by Radisson, Rochester-University Area, NY offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A library, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Rochester-University Area, NY. Self parking is free. This 3-star Rochester hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Free self parking
Country Inn & Suites by Radisson, Rochester-University Area, NY offers 89 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Guests are served free breakfast daily. The hotel hosts a free manager's reception on select days.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.