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"It was nice stay but I thought dinner was supposed be 9.99 but they charge 19.99 a meal. " More

By a verified traveler on Fri 24 Aug 2018

Hotel Description

Enjoy 3 restaurants at this 3.5-star Robinsonville hotel

In Robinsonville

Within a 10-minute walk of the hotel, you'll find Tunica Queen Riverboat and Tunica RiverPark. Also, Tunica River Park is within half a mile (1 km) and Tunica National Golf Course is within 6 miles (10 km).

Casino, indoor pool

A casino, 3 restaurants, and an indoor pool are all featured at this smoke-free hotel. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, comfy beds

In addition to TVs with digital channels, the 506 guestrooms offer free WiFi and pillowtop beds. Hair dryers, phones, and ironing boards are also available.

Standard 2 Double Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$29* Per night/room Oct 20 - Oct 21

Deluxe King Room Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard King Room Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fitz Casino & Hotel Tunica ratings based on 56 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Fitz Casino & Hotel Tunica

Everyone (42) Couples (8) Family (3)
4 out of 5

Posted by on Sep 11, 2019

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3 out of 5

Posted by on Aug 26, 2019

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3 out of 5
The staff in the restaurant were rude to the guest and act like they don’t care I tipped my server but I regret it cause she was very rude

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by KE

Thank you for taking the time to share your sentiments from your recent experience here at the Fitz. I know your time is valuable so I wanted to make certain you knew that your thoughts and opinions are very important to us. Additionally, I wanted to offer a sincere apology that we did not provide you with the best possible service as it was indicated by your comments. I won’t make any excuses, but do I want you to know that we will be addressing these challenges. Our goal is to provide you and all other guests with exceptional service in the future. Thanks again for taking the time to express your views and thoughts, and please rest in the knowledge of knowing that your feedback is being shared at the executive level in our organization.

3 out of 5
Amenities were good. Construction going on in the casino. Hotel room we stayed in needed serious maintenance and updating.

Posted by on Jul 18, 2019

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4 out of 5
Check in was 3:00pm, but we had to wait an hour to an hour and half before we could check in. Otherwise it was okay.

Posted by on Jul 15, 2019

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5 out of 5
Everything was stress free. Employees were amesome and helpful. I will comeback

Posted by on Jun 24, 2019

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4 out of 5
Beds were comfy, and staff was really friendly, and upbeat, and willing to answer your questions, and very outgoing!!!

Posted by on Jun 22, 2019

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4 out of 5

Posted by on Jun 18, 2019

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3 out of 5
There were live bugs crawling around in the room (thankfully nothing in the bed) and there were rust spots on the metal door frames and the carpet was very old and worn! I also asked for a copy of my receipt and was told I would get a copy at my email and to this point still do not have a copy of the invoice!

Posted by on Jun 4, 2019

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5 out of 5
friendly helpful staff and clean rooms,just needed more towels from the on set. Which i requested when i booked the room.

Posted by , from Memphis on May 31, 2019

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About the Fitz Casino & Hotel Tunica

Location 711 Lucky Ln, Robinsonville, MS 38664

Property Features

Fitz Casino & Hotel Tunica offers its guests an indoor pool, a spa tub, and a fitness center. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A casino, gift shops/newsstands, and express check-out are also featured at Fitz Casino & Hotel Tunica. Valet parking is free. This 3.5-star Robinsonville hotel is smoke free.

  • 1 building
  • 506 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Casino
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (50.1 km / 31.2 mi)
  • Parking: Free valet parking

Room Amenities

Fitz Casino & Hotel Tunica offers 506 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Digital channels
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:00 AM.

Fitz Casino & Hotel Tunica has 3 restaurants serving breakfast, lunch, and dinner.

Players Snack Bar - Onsite coffee shop. Open 24 hours.

Don B Steakhouse - This steakhouse serves dinner only. Open select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 5.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Internet access
  • Faxes

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: USD 9.99 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.