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4.5 out of 5

"The staff was helpful and kind, all of them! Excellent atmosphere, updated &clean. Very good breakfast to top it off. " More

By a verified traveler on Sat 08 May 2021

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Hotel Description

Hotel near Berglund Center in Roanoke

City center stay

Within 2 miles (3 km) of this well-placed hotel, you'll find Berglund Center and Center in the Square. Also, St. Andrews Catholic Church is within half a mile (1 km) and Roanoke Visitor Center is within 2 miles (3 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 97 guestrooms also offer free WiFi and TVs with digital channels. Other amenities include hydromassage showerheads, coffee/tea makers, and free local calls. Change of towels is available on request.

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$77* Per night/room Dec 15 - Dec 16

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn Roanoke Civic Center ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Roanoke Civic Center

Everyone (4) Couples (3) Family (9)
5 out of 5

Posted by on Aug 10, 2021

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5 out of 5
The staff was helpful and kind, all of them! Excellent atmosphere, updated &clean. Very good breakfast to top it off.

Posted by on May 8, 2021

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Comment from Hotel Management

May 10, 2021 by Best Regards, Michael Gregory, General Manager

Thank you for your feedback. We are glad that hear that you enjoyed your stay with us. We look forward to seeing you again in the future!

5 out of 5
The facility was very clean and the staff was super friendly and helpful. I would stay here again.

Posted by on Oct 16, 2020

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Comment from Hotel Management

Oct 19, 2020 by General Manager - Comfort Inn Roanoke Civic Center

Ding Ding Ding! 5 out of 5! That is what we strive for! We love the feedback from our guests and are so happy that you enjoyed your stay. We look forward to serving you again soon! Thanks again!

5 out of 5
Great hotel, clean, very friendly and helpful staff.

Posted by on Sep 21, 2020

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Comment from Hotel Management

Oct 19, 2020 by General Manager - Michael Gregory

5 out of 5! That is what we strive for! We are happy to have made your stay 5 star quality. We look forward to seeing you again soon! Thanks again for your feedback!

5 out of 5
I have stayed at many Holiday Inns and very rarely I am disappointed however the staff at this hotel was excellent. From the helpfulness at check in to finding coffee supplies they went out of there way to make the stay as pleasant as possible.

Posted by , from Lexington SC on Jun 21, 2020

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Comment from Hotel Management

Jun 21, 2020 by GM

Thank you for taking time in our survey, Your feedback is valuable to us. Thank you for staying with us. We appreciate your business. Thank you again. The General Manager, Holiday Inn Express-Civic center Roanoke,Va

4 out of 5
I liked the generous breakfast bar. The quiet hotel. The maid staff was quiet.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by GM

Thank you for taking time in our survey. We appreciate your business. Your feedback is valuable to us.Thank you for sharing it with us. Thank you The General Manager, Holiday Inn Express-Civic Center. Roanoke,Va

4 out of 5
Beds were very comfortable and the breakfast was awesome!

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 2, 2020 by gm

Thank you for taking time in our survey. We appreciate your business. Your feedback is valuable to us.Thank you for sharing it with us. Thank you The General Manager, Holiday Inn Express-Civic Center. Roanoke,Va

5 out of 5
Very nice facility and good location nice breakfast

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by GM

Thank you for taking time in our survey. We appreciate your feedback. Your feedback is valuable to us. We thrive to make your stay better everyday. We appreciate your business. Thanking you again. The General Manager Holiday Inn Express-Civic center Roanoke VA

5 out of 5
Pleasant helpful polite finish that is all I have to say

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 4, 2019 by Glenda L.

Thank you for booking with us. We are happy you were pleased with your accommodations.

3 out of 5
Too outdated. Breakfast not as nice as others. Kids running up and down hallway.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 27, 2019 by Glenda L.

Thank you for booking with us. We value your feedback.

About the Comfort Inn Roanoke Civic Center

Location 815 Gainsboro Rd Nw, Roanoke, VA 24016

Property Features

Comfort Inn Roanoke Civic Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Roanoke Civic Center. Limited free parking is available on a first-come, first-served basis. This Roanoke hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Roanoke Station (1.1 km / 0.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Property is located within an airport and access is restricted to airport travelers only

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Property is located within an airport and access is restricted to airport travelers only. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Transit hotel - restricted access
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Motel Roanoke-Civic Center
  • Holiday Inn Express Roanoke-Civic Center
  • Holiday Inn Express Roanoke-Civic Center Hotel
  • Holiday Inn Express Roanoke-Civic Hotel Roanoke
  • Holiday Inn Roanoke
  • Roanoke Holiday Inn
  • Comfort Inn
  • Comfort Inn Roanoke
  • Comfort Roanoke Civic Center
  • Comfort Inn Roanoke Civic Center Hotel
  • Comfort Inn Roanoke Civic Center Roanoke
  • Holiday Inn Express Roanoke Civic Center
  • Comfort Inn Roanoke Civic Center Hotel Roanoke

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.