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Hotel Indigo East End, an IHG Hotel

3.5-star property
1830 W Main St, Riverhead, NY 1-855-201-7819

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4.1 out of 5
Very good!
See all 12 Travelocity Reviews

"Easy access to the highway & places of interest. Staff was efficient yet friendly. " More

By a verified traveler on Sun 18 Aug 2019

Points Of Interest

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Hotel Description

3.5-star Art Deco hotel near Splish Splash Water Park, connected to a shopping center

In shopping district

You'll find Splish Splash Water Park and Tanger Outlet Center within 2 miles (3 km) of this hotel. Riverhead Raceway and Out East Family Fun are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free Internet, flat-screen TVs

The 100 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Flat-screen TVs come with cable channels, and other amenities include Egyptian cotton sheets and rainfall showerheads.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$294* Per night/room Aug 8 - Aug 9

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (2 Bed, Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (1 Bed, Hear, Roll In Shwr)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo East End, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo East End, an IHG Hotel

Everyone (6) Couples (1)
3 out of 5

Posted by on Jul 24, 2020

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Comment from Hotel Management

Aug 11, 2020 by Rae

We are sorry to hear we didn't deliver a 5/5 stay. We strive to always provide an excellent stay for our guests. Please feel free to contact us about your stay and how we may make your next stay great!

5 out of 5

Posted by on Jul 6, 2020

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Comment from Hotel Management

Aug 11, 2020 by Hotel Indigo East End

We are glad your stay was 5/5! Please feel free to let us know what you enjoyed about your stay!

5 out of 5
Easy access to the highway & places of interest. Staff was efficient yet friendly.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 24, 2019 by Michael High

Thank you! We look forward to welcoming you back!

5 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

May 21, 2019 by Michael High

Thank you for the 5 star review! We hope to welcome you back!

3 out of 5
The bistro was not good. Breakfast was poor. Out of eggs for quite a while . Staff no where to be found. And no one at the front desk either .

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Michael High

Thank you for posting a review regarding your experience with us. I am very sorry about the troubles you had at our Bistro as well as trying to locate a team member. I will be sure to personally address this with our team here. We do hope you will give us another opportunity in the future to serve you.

5 out of 5

Good location and fair price.

Pros: Almost everything.
Cons: We wish we could have run the HVAC fan full time.
We wanted something close to the Hamptons but at an affordable rate. The Hotel Indigo East End fit the bill. The grounds, rooms, staff and restaurant were very good. Now if they could just do something about the traffic!

Posted by , from Central, WI on Aug 14, 2016

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4 out of 5
Nice, clean, comfortable. Would stay there again.

Posted by on Apr 7, 2016

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4 out of 5

Check the clock

Pros: Good breakfast. Friendly staff
Cons: Turn off alarm in clocks. Shower had hair in it
Location: Tanger outlet, winery,Hallockville farms
The alarm clock went off in the middle of the night. After turning on a light and finding eye glasses and fumbling for awhile we managed to turn it off. Couldn't go back to sleep because the clock now seemed so bright! It was impossible to unplug because it was attached under the headboard which was attached to the wall. We called the front desk for help and were told they would call back. It took so long for them to call that we had covered the clock with a jacket and gone back to sleep. The phone call awakened us again, we didn't answer,but were again awakened when the alarm clock went off for the second time! Check the alarm clock before you go to sleep! Other than that experience the hotel was fine.

Posted by on Nov 19, 2015

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3 out of 5

the room was too small

Cons: Nothing close
for the price i had to pay for the room it was very small. the coffee maker did not work and roomservice did not come to the room until after 3 when i was trying to nap. i could not use the pool the first night because it was booked.

Posted by , from west hempsted ny on Aug 9, 2012

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5 out of 5

Great hotel near vineyards!

Pros: near vineyards
Cons: No free Internet, pool is noisy and full of kids
Lovely room, nicely decorated with very comfortable beds. Crisp clean comfy linens, nice bathroom, large flatscreen TV and Keurig coffee machine. Nice grounds with comfy couches and fireplaces around the property. Pool is small, but is surrounded by lounge chairs and couches and chairs, and pretty flowers. Very friendly hotel staff. Restaurant is small, but nice outdoor seating. Food is ok - a little bland. Breakfast was very good. Great location if you want to go to vineyards. I would highly recommend Pindar vineyard.

Posted by on Jul 31, 2012

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About the Hotel Indigo East End, an IHG Hotel

Location 1830 W Main St, Riverhead, NY 11901

Property Features

Hotel Indigo East End, an IHG Hotel offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8500 square feet (765 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo East End, an IHG Hotel. An area shuttle within 5 mi and a shopping center shuttle are free. Free self parking is available. This Art Deco Riverhead hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 3 buildings
  • 8500 sq ft of conference space
  • 765 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: MacArthur Airport (ISP) (40.8 km / 25.3 mi)
  • Train station: Riverhead Station (7.4 km / 4.6 mi)
  • Property shuttles: Free area shuttle within 5 mi and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Indigo East End, an IHG Hotel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Riverhead hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.

Bistro 72 - This poolside bistro specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 16 for adults, USD 10 and USD 16 for children (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo East
  • Hotel Indigo East End
  • Hotel Indigo East End Riverhead
  • Indigo East End
  • Indigo East End Riverhead
  • Hotel Indigo East End Riverhead, NY - Long Island
  • Hotel Indigo East End
  • Indigo East End, An Ihg
  • Hotel Indigo East End, an IHG Hotel Hotel
  • Hotel Indigo East End, an IHG Hotel Riverhead
  • Hotel Indigo East End, an IHG Hotel Hotel Riverhead

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.