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Hilton Garden Inn Riverhead

3-star property
2038 Old Country Rd, Riverhead, NY 1-855-201-7819

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4.0 out of 5
Very good!
See all 19 Travelocity Reviews

"Just wanted to get away and enjoy myself which I did.... " More

By a verified traveler on Fri 20 Jan 2017

Points Of Interest

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Hotel Description

Family-friendly 3-star hotel near Splish Splash Water Park

Heart of Riverhead

Stay at this Riverhead hotel and you'll be within half a mile (1 km) of Tanger Outlet Center and 2 miles (3 km) of Splish Splash Water Park. Riverhead Raceway and Out East Family Fun are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like Select Comfort beds and premium bedding, the 114 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. MP3 docks, sitting areas, and refrigerators are also available.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$104* Per night/room Nov 3 - Nov 4

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queens Evolution Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Jetted Tub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Evolution Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Riverhead ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Riverhead

Everyone (5) Family (2)
2 out of 5
The place was nice. Rooms were a little small. The noise above my room both nights was extreme and after several calls for security to calm down the neighbors upstairs, which didn't do any good, I was exhausted and grumpy the next day.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 6, 2019 by Gianna

I'm sorry for any inconvenience that occured during your stay. During your stay with us it was spring break week leaving us with an unexpected amount of guest causing noise disturbance. We hope next time you give us the chance to give you the quiet and comfortable stay you were expecting. Thank you

4 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 26, 2019 by Gianna

Thank you for staying with us, we appreciate your feedback! Hope to see you again soon.

4 out of 5
All was great , clean ,neat and cookies were delicious!!

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 8, 2019 by Gianna Lettieri

We thank you again so much for staying with us, we hope to see you again soon!

4 out of 5
Location. Location location Location location location

Posted by on Mar 5, 2019

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Comment from Hotel Management

Mar 7, 2019 by Gianna Lettieri

We are glad you enjoyed your stay, hope to see you again soon!

5 out of 5

Some me time

Just wanted to get away and enjoy myself which I did....

Posted by on Jan 20, 2017

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1 out of 5

Very frustrating stay

Cons: Customer service.
My 2-year-old and I arrived late in the evening after a long drive. She was sleeping on my shoulder, while I was trying to manage the bags. The front desk attendant was unfriendly and abrupt. When I asked about the rollaway bed that I requested through travelocity, she flatly responded, "We don't have any available. When you book through a third party, we don't even see any of those notes." I asked if there were any other options and was given another abrupt response about how they didn't have any but would send one up if that changed. She did not offer to help me with my bags to my room, after seeing me struggle. As soon as I walked in the room, I was hit by a very bad odor. I called the front desk and was given another unapologetic, cold response, "I will call maintenance, but there aren't any other rooms that I can switch you into." When maintenance came, they were lovely and helpful and acknowledged the bad odor in the room. They talked to the front desk and were able to move me into another room that did not smell. They also helped me transfer my bags and were very sweet.

Posted by , from Parsippany, NJ on Jan 18, 2017

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5 out of 5
Pros: everything
Cons: no.
Location: That was alittle tricky to get to my family we were visiting had to turn around in the walmart parking lot.
the staff were very friendly and helpfull,including the cleaning crew.The room was great !!

Posted by , from wesley chapel Fla on Jan 4, 2016

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4 out of 5

Beautiful hotel close to all kinds of shopping.

Pros: The room was very nice and big. Hotel & room was clean. The beds were comforable. Liked the pool.
Cons: We stayed only for one night so I have no opinion on this.
Location: It is very close to shopping outlets and plenty of stores. There is a variety of restaurants to choose from. The aquarium is very close.
We had an issue with the toilet all night & day. Had to have the maintenance man there 3 times but still was an issue when we checked out. I mentioned the problem at the desk but no compensation was given. Waiting for management to call me back.

Posted by , from Rhode Island on Mar 31, 2015

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5 out of 5

Outstanding Hotel

Pros: Close restaurants, Free Internet, Quiet, great room both size and appointments
This was one of the best hotels I have ever stayed at. I highly recommend this hotel to anyone.

Posted by , from Williamsburg, VA, USA on Feb 28, 2012

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5 out of 5

Nice getaway from Irene!

Pros: friendly staff
My family and i lost power for 4 nights and we ended up at this hotel. We were quite surprised on how nice and new everything looked. We had room service and breakfast, all food service was great and the food was tasty. The beds were very comfortable and housekeeping came each day with a smile on their face. All the staff were accommodating and friendly at the desk and answered the many questions via phone and in person. I would recommend this hotel

Posted by , from Stony Brook on Sep 15, 2011

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About the Hilton Garden Inn Riverhead

Location 2038 Old Country Rd, Riverhead, NY 11901

Property Features

Hilton Garden Inn Riverhead offers its guests an indoor pool, an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a picnic area are also featured at the family-friendly Hilton Garden Inn Riverhead. Self parking is free. This 3-star Riverhead hotel is smoke free.

  • 114 guestrooms or units
  • 3 levels
  • 3 buildings
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Islip, NY (ISP-MacArthur) (42.4 km / 26.3 mi)
  • Train station: Riverhead Station (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Riverhead offers 114 air-conditioned accommodations with MP3 docking stations and video-game consoles. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. 39-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Riverhead hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Select Comfort beds
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Hilton Garden Inn Riverhead has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hilton Garden Inn Riverhead
  • Riverhead Hilton Garden Inn
  • Hilton Garden Inn Riverhead Hotel Riverhead
  • Hilton Garden Inn Riverhead NY - Long Island
  • Hilton Garden Inn Riverhead Hotel
  • Riverhead Hilton Garden Inn
  • Hilton Garden Inn Riverhead NY - Long Island
  • Hilton Riverhead Riverhead
  • Hilton Garden Inn Riverhead Hotel
  • Hilton Garden Inn Riverhead Riverhead
  • Hilton Garden Inn Riverhead Hotel Riverhead

You should know

  • Pool access available from 5 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.