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Holiday Inn Express Hotel & Suites Long Island-East End, an IHG Hotel

2.5-star property
1707 Old Country Rd, Riverhead, NY 1-855-201-7819
4.3 out of 5
Very good!
See all 20 travelocity Reviews

"They need a second person at the front desk and maintenance on the premises. One person at the front desk very pleasant .When i went 2 my room it was ... " More

By a verified traveler on Thu 14 Nov 2019

Points Of Interest

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Hotel Description

Hotel near Splish Splash Water Park in Riverhead

Heart of Riverhead

At this hotel, you'll be steps from Out East Family Fun and within a 10-minute walk of Riverhead Raceway. Tanger Outlet Center and Safari Adventure are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$199* Per night/room Sep 5 - Sep 6

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotel & Suites Long Island-East End, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Long Island-East End, an IHG Hotel

Everyone (9) Couples (1) Family (4)
4 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 11, 2020 by Scott R.

Thank you for taking the time to take our survey about your recent stay with us. I am happy that you had a great experience with us and I am looking forward to servicing your hospitality needs in the near future!

5 out of 5

Posted by on Aug 3, 2020

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Comment from Hotel Management

Sep 5, 2020 by Scott R.

Thank you for taking the survey about your recent stay with us. I am thrilled you had a great time during your stay! I look forward to welcoming you back soon!

3 out of 5
They need a second person at the front desk and maintenance on the premises. One person at the front desk very pleasant .When i went 2 my room it was blowing cold air. I adjusted the thermostat waited for 20 mins hoping the heater will kick on . It didnt. Called the front desk phone ringed 4 a while eventual i had 2 walk 2 the front desk. Explained the situation about my room being extremely cold. 15mins later the front desk guy is working on the HEATER. After about 20 mins he couldnt get the heater working he brings me the staff portable heater. He said i know u dont want 2 move your room.Without even asking me. For 145 dollars a night i have to listen 2 a rattling dusty portable heater.

Posted by on Nov 14, 2019

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5 out of 5
I was actually expecting an indoor pool. Very disappointed

Posted by on Oct 3, 2019

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1 out of 5

Posted by on Sep 17, 2019

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3 out of 5
When i check in i report the air conditioning was leaking, i was offert that technician was foing to come to fix but never come floor carpeting was sock wet. Very bad service

Posted by on Aug 26, 2019

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4 out of 5
They didn’t change our sheets or towels. Otherwise the room and breakfast were fine.

Posted by on Apr 6, 2019

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5 out of 5
Clean and neat easily accessible . Great breakfast

Posted by on Mar 26, 2019

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5 out of 5
My husband and I always love Holiday Inn Express. We had a lovely clean suite for 2 nights. The room was clean,warm and homely. The bed was soft and perfect and the pillows added to a good night sleep. The staff at the front desk was very friendly and helpful. The free parking and warm breakfast were a plus.

Posted by on Mar 5, 2019

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5 out of 5
The entire staff is so friendly, smiling and very welcoming. Kudos to management for hiring and nurturing an awesome team that truly values there place of employment; offering the guests a home feel to a hotel. And the cleanliness, appearance and cost of stay are above expectations!!

Posted by , from Oneonta, NY on Feb 17, 2019

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About the Holiday Inn Express Hotel & Suites Long Island-East End, an IHG Hotel

Location 1707 Old Country Rd, Riverhead, NY 11901

Property Features

Holiday Inn Express Hotel & Suites Long Island-East End, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Long Island-East End, an IHG Hotel. Self parking is free. This Riverhead hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Riverhead Station (3.4 km / 2.1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Long Island-East End, an IHG Hotel offers 89 air-conditioned accommodations with video-game consoles and complimentary newspapers. Pillowtop beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Riverhead hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Hotel Long Island-East End
  • Holiday Inn Express Hotel Long Island-East End Riverhead
  • Holiday Inn Express Long Island-East End
  • Holiday Inn Express Long Island-East End Riverhead
  • Holiday Inn Express Hotel Suites Long Island East End
  • Inn Express Long East End
  • Holiday Inn Express Hotel Suites Long Island East End

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 7:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.