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Tru by Hilton Ashland

2.5 star property
Ashland guestrooms with free WiFi

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Photo gallery for Tru by Hilton Ashland

Free daily buffet breakfast
Lobby
Exterior
Business center
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪14 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • Place, Banks Tennis Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(118 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(113 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ashland

In suburbs.Within 2 miles (3 km) of this Ashland hotel, you'll find Randolph-Macon College and Ashland/Hanover Visitor's Center. Also, Banks Tennis Center is within 2 miles (3 km) and James River Cellars Winery is within 6 miles (10 km).

What's nearby

  • Randolph-Macon College - 14 min walk - 0.8 miles
  • Ashland/Hanover Visitor's Center - 3 min drive - 1.5 miles
  • Banks Tennis Center - 3 min drive - 1.7 miles
  • Kings Dominion - 7 min drive - 7.8 miles
  • Short Pump Town Center - 17 min drive - 20.3 miles

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Tru by Hilton Ashland

Ashland guestrooms with free WiFi
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Tru by Hilton Ashland also features a fitness center, coffee/tea in a common area, and an elevator. Self parking is free.
  • 97 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Free buffet breakfast
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 1,000 reviews
$89 nightly
The price is $103
Dec 30 - Dec 31
Total with taxes and fees
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Frequently asked questions

How close is Tru by Hilton Ashland to the airport?

Tru by Hilton Ashland is 24.6 mi (28-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Ashland?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Ashland on Dec 24, 2025 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Ashland have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Ashland.

Does Tru by Hilton Ashland offer free breakfast?

Tru by Hilton Ashland offers free buffet breakfast every day.

Is there a casino at Tru by Hilton Ashland?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Ashland?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Ashland?

This hotel offers free self parking.

Does Tru by Hilton Ashland have a pool?

Tru by Hilton Ashland does not have a pool.

Does Tru by Hilton Ashland have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Ashland to downtown Ashland?

Tru by Hilton Ashland is 1.1 mi away from Ashland.

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1236 out of 1914 reviews
Rating 8 - Good. 351 out of 1914 reviews
Rating 6 - Okay. 175 out of 1914 reviews
Rating 4 - Poor. 74 out of 1914 reviews
Rating 2 - Terrible. 78 out of 1914 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Adrian

Traveled with partner
Disliked: Amenities, property conditions & facilities
The air conditioning wall control didn’t work, the unit rattled constantly, only one elevator was working, couldn’t get the tv working and when asking for help, no body responded. The breakfast selection was skimpy and pancake machine wasn’t working. Very disappointed with our stay. Will not use Tru, especially this one, ever again when traveling.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Guido

Stayed 4 nights in May 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

bart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great air conditioner
Stayed 1 night in Sep 2025

2/10 Terrible

BRENDA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay there!! Very noisy all night long.. Near a truckstop. Television did not work. AC did not work. Bed Linens did not smell fresh. They smelled like another person. I guarantee you they did not change them. At 8:00 in the morning both coffee pots were empty. Hilton has gone downhill!!
Stayed 1 night in Sep 2025

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly and welcoming
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great...one of the cleanest hotels we have ever stayed in. Upon check-in the tv in our room did not work so the gentleman working the front desk that evening worked with the tv and ended up moving us to another room across the hall. It was no inconvenience, and we were happy he was able to accommodate us! The best service we have ever received at a hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Vasiliy

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Alexander, Davenport

Stayed 1 night in Aug 2025

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except when we first checked in the tv did not work and our room was pretty warm. A/c issue but we got switched to another rooms and everything was good
Stayed 3 nights in Aug 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Dissapointed

I checked in last night and everything went from ok to very bad. Ive never experienced a front desk clerk treating a guest that way ever. On top of that there was another guest near my room play music loud from 4:30am to the time i checked out this morning at 8am. I got no rest . I called the front desk about 4 times and a gentleman said he would take care of it. ZzTHAT NEVER HAPPENED. I called several times there after and NO ANSWER. Traveling today exhausted and unsatisfied. The room did not smell great. Two pillows smell like it was never changed. The refrigerator had hair and food in it and yes i got pics. WILL NEVER STAY HERE EVER AGAIN.
Hair and stains in the refrigerator
Stayed 1 night in Aug 2025

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and had a spacious bathroom. We only stayed here one night. The drive to kings dominion was short. Workers were very friendly.
Stayed 1 night in Aug 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that I couldn’t use the app to check-in or checkout even though I wanted to. Both times I had to go to the front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David, Parsippany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So welcoming

Best check in experience I’ve ever had. She was wonderful!
Stayed 1 night in Aug 2025

10/10 Excellent

Milena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for housekeeping. We had to request multiple times just to clean the room.
Stayed 13 nights in Jul 2025

8/10 Good

Melissa

Traveled with family
Stayed 1 night in Aug 2025

6/10 Okay

Kristopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Cory

Disliked: Staff & service
Unenthusiastic staff and left an item in room and had to call 4 times but never able to speak to a manager. Room needed maintenance. Handle falling off shower door and mold in shower. Wall paper peeling in bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Wilfreda

Traveled with family
Liked: Staff & service
The pool wasn’t clean. The bathroom shower had some rust.
Stayed 2 nights in Aug 2025