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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
3-star hotel perfect for exploring Richmond

Choose dates to view prices

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio
Restaurant
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
8008 W. Broad St, Richmond, VA, 23294
  • Place, Bowlero West End
    ‪1 min walk‬
  • Place, Virginia Hospital & Health
    ‪2 min drive‬
  • Place, Short Pump Town Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

7.0 out of 10
Good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 576 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)
  • 576 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 288 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard King Room-Communication Accessible

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Room With Two Queen Beds-Communications Accessible

  • Sleeps 4

Standard Room With Two Queen Beds

  • Sleeps 4

Standard Room

  • Sleeps 2

Standard King Room-Communications And Mobility Accessible

  • Sleeps 2

Premium Room

  • Sleeps 2

One-Bedroom Suite With Two Queen Beds

  • Sleeps 6

One-Bedroom Suite With Two Queen Beds-Communication Accessible

  • Sleeps 6

One-Bedroom King Suite

  • Sleeps 4

2 Queen One Bedroom Suite Communications Accessible Tub

  • Sleeps 6

2Queens 1Bedroom Suite Communication Mobile Access

  • Sleeps 6

2Queens 1Bedroom Suite Communication Mobile Access Tub

  • Sleeps 6

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  • Parking included
  • Free WiFi
  • Air conditioning
2.9 out of 5, 381 reviews
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Dec 15 - Dec 16
Total with taxes and fees
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About the neighborhood

Richmond

City center stay.Your stay at this Laurel hotel places you within 3 miles (5 km) of Virginia Hospital & Health and Bon Secours Heart Institute at Reynolds Crossing. Also, Henrico Doctors' Hospital is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Bowlero West End - 1 min walk - 0.1 miles
  • Virginia Hospital & Health - 2 min drive - 1.1 miles
  • Short Pump Town Center - 9 min drive - 6.8 miles
  • Greater Richmond Convention Center - 13 min drive - 10.8 miles
  • Kings Dominion - 24 min drive - 22.6 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Joen Korean Restaurant - ‬11 min walk
  • ‪Outback Steakhouse - ‬5 min walk

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

3-star hotel perfect for exploring Richmond
Holiday Inn Hotel and Suites Richmond West End by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Hotel and Suites Richmond West End by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Richmond hotel.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Holiday Inn Hotel and Suites Richmond West End by IHG offers 190 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Springhill Suites by Marriott Richmond Northwest
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  • Parking included
  • Free WiFi
  • Air conditioning
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Dec 15 - Dec 16
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

How close is Holiday Inn Hotel and Suites Richmond West End by IHG to the airport?

Holiday Inn Hotel and Suites Richmond West End by IHG is 17.8 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hotel and Suites Richmond West End by IHG?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel and Suites Richmond West End by IHG on Dec 18, 2025 start from $91.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hotel and Suites Richmond West End by IHG.

Does Holiday Inn Hotel and Suites Richmond West End by IHG offer free breakfast?

Free breakfast isn’t offered at Holiday Inn Hotel and Suites Richmond West End by IHG, but cooked-to-order breakfast is offered for a fee of between USD 10.00 and 14.00 for adults, USD 7.00 and 7.00 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Hotel and Suites Richmond West End by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Holiday Inn Hotel and Suites Richmond West End by IHG?

This hotel offers free self parking.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a pool?

Holiday Inn Hotel and Suites Richmond West End by IHG features an outdoor pool.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel and Suites Richmond West End by IHG to downtown Richmond?

Holiday Inn Hotel and Suites Richmond West End by IHG is 7.8 mi away from Richmond.

Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 414 reviews
Rating 8 - Good. 84 out of 414 reviews
Rating 6 - Okay. 42 out of 414 reviews
Rating 4 - Poor. 18 out of 414 reviews
Rating 2 - Terrible. 15 out of 414 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Pleasant! Room was so clean
Stayed 2 nights in Oct 2025

8/10 Good

Deth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Marcus

Traveled with family
Disliked: Room comfort

Worst sleep I've ever had in a hotel

Worst sleep I've ever had in a hotel. AC rattling like a can being kicked down a road. Several blinking lights in the room, lighting up the room randomly - microwave, alarm clock, fire alarm, there's a nightlight with no off switch. Breakfast not included, but was tasty.
Stayed 1 night in Sep 2025

10/10 Excellent

tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, cleanliness of the property and on site food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2025

8/10 Good

Frederick

Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary, Brooksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't unique it was a basic hotel. Great general manager. We didn't know that it didn't include breakfast it was a full service restaurant it was pay for items for breakfast and coffee no freebies here was able to get hot water for some tea.staff was great
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean rooms and comfortable beds. No complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Fredrick

Traveled with partner
Liked: Amenities
Great stay Love it will stay again sometime
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Stayed 2 nights in Sep 2025

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient. It is very clean and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Katishia

Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Fantastic hotel for stays in Henrico!

The best property in the area. Recently renovated and extremely clean and functional property. We stayed here for a wedding and had at least 8 rooms in total. Kids loved the place and the location was ideal ie close to all necessities.
Stayed 6 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Meghin

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

My family and I enjoyed our stay at the Holiday Inn & Suites. The kitchen staff were wonderful. They happily and carefully accommodated my children’s food allergies. Our suite was very comfortable. My only issue was that the bedroom air conditioner was extremely loud at times while trying to sleep. Otherwise we had a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was pleasantly surprising. Some elevator issues, but nothing that would make me not return.
Stayed 2 nights in Aug 2025

8/10 Good

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was comfortable and clean, staff was friendly

I would have given the hotel 5 stars but breakfast selection was very limited and over priced. Coffee wasn't even included with the room, which was surprising to me. Its little things like that which make me want to come back to a hotel or not. Although this was clean and staff was excellent...I won't likely be back.
Stayed 1 night in Aug 2025