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Courtyard by Marriott Richmond Northwest

3.0 star property
3-star hotel near Short Pump Town Center

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

View in a map
3950 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Hampton Inn by Hilton Richmond-North/Ashland

Ashland
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 658 reviews
$94 nightly
The price is $109
Oct 26 - Oct 27
Total with taxes and fees
Hampton Inn by Hilton Richmond-North/Ashland

About the neighborhood

Richmond

In shopping district.Within 3 miles (5 km) of this Richmond hotel, you'll find Short Pump Town Center and Elk's Lodge. Also, Virginia Hospital & Health is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 7 min drive - 4.7 miles
  • University of Richmond - 11 min drive - 6.5 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.0 miles
  • Virginia Commonwealth University - 15 min drive - 12.1 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬12 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬11 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Silver Diner - ‬12 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Courtyard by Marriott Richmond Northwest

3-star hotel near Short Pump Town Center
Courtyard by Marriott Richmond Northwest offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1927 square feet (179 square meters) and includes conference space. Courtyard by Marriott Richmond Northwest also features a terrace, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1927 sq ft of conference space
  • 179 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Richmond Northwest offers 154 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Exterior

Springhill Suites by Marriott Richmond Northwest

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,021 reviews
$98 nightly
The price is $114
Oct 5 - Oct 6
Total with taxes and fees
Springhill Suites by Marriott Richmond Northwest

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

How close is Courtyard by Marriott Richmond Northwest to the airport?

Courtyard by Marriott Richmond Northwest is 20.2 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard by Marriott Richmond Northwest?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Richmond Northwest on Oct 5, 2025 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard by Marriott Richmond Northwest have an airport shuttle?

Airport shuttle services are not available at Courtyard by Marriott Richmond Northwest.

Does Courtyard by Marriott Richmond Northwest offer free breakfast?

Courtyard by Marriott Richmond Northwest does not offer free breakfast.

Is there a casino at Courtyard by Marriott Richmond Northwest?

No, there is no casino at this hotel.

What time is check-in at Courtyard by Marriott Richmond Northwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Courtyard by Marriott Richmond Northwest?

This hotel offers free self parking and extended parking.

Does Courtyard by Marriott Richmond Northwest have a pool?

Courtyard by Marriott Richmond Northwest features an outdoor pool.

Does Courtyard by Marriott Richmond Northwest have a restaurant?

Courtyard by Marriott Richmond Northwest is home to The Bistro, which features American cuisine.

Does Courtyard by Marriott Richmond Northwest have a spa?

There are no spa services available at this hotel.

How close is Courtyard by Marriott Richmond Northwest to downtown Richmond?

Courtyard by Marriott Richmond Northwest is 0.6 mi away from Innsbrook.

Reviews

Courtyard by Marriott Richmond Northwest Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 814 reviews
Rating 8 - Good. 226 out of 814 reviews
Rating 6 - Okay. 74 out of 814 reviews
Rating 4 - Poor. 28 out of 814 reviews
Rating 2 - Terrible. 29 out of 814 reviews

Reviews

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing, SLEPT WELL
Stayed 1 night in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 days to spend family time in richmond. Worked out well with having a suite, and walk out patio! Room was modern and comfortable. Beds are good, a little softer would be good.
Sunset from 302
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

LORELEI, Florence

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location, nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Stayed 1 night in Jun 2025

8/10 Good

LORELEI, Florence

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very kind, helpful, courteous staff.
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

maitree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
The stall shower was ridiculously made; one door doesn’t open at all; other is narrow plus shower stall dirty. The pillows and mattress awfully soft. Marriott Courtyard doesn’t give u fresh towels until your 5th day! Truly unacceptable for a high end courtyard. Would not recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness

New management needed

Had the unexpected rude interaction with the floor manager been normal oppose to aggressively belligerent i would have given 4 stars. Everyone was nice and acoomadating there. I asked one simple question for clarification and maybe she was having a bad day but she went into a ghetto unprofessional rant til i still calmly explained i was a gold member and began recording then she understood my simple question and became sooo nice. Never experienced that ay any Marriot or other hotel for that matter. Especially since it wasn't a question that even warrented any sort of offense to be taken...🤔
Stayed 14 nights in May 2025

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hello ??? Anyone ???

Never replied to lost item request. Hotel was going through renovations no one mentioned making it noisy.
Stayed 1 night in May 2025

10/10 Excellent

Legacy

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place in general i always come here for the most part the people are so kind and helpful and very friendly..
Stayed 6 nights in May 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Tami

Disliked: Cleanliness, property conditions & facilities

Under construction

If I had known about the construction I would have chosen a different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Quick easy check in process.
Stayed 1 night in Apr 2025

8/10 Good

Tony

Disliked: Staff & service
The rooms were great..Just the lobby was messy and under construction…It will be great when they finish..
Stayed 1 night in Apr 2025

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with nice staff
Stayed 1 night in Apr 2025

2/10 Terrible

anastasia

Liked: Staff & service
Disliked: Cleanliness
Air conditioner did not work in room. Front lobby and hall under construction but no one told us ahead of time.
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Stayed 7 nights in Apr 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Under remodeling

Under remodeling. Bathroom fan very loud without cover and dropping lint. Sliding door not closing properly and charging me incidental fee of $20 to be investigated
Stayed 1 night in Apr 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The first floor and lobby are under construction. The second floor was completed.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bloodstain on the comforter is unacceptable. Then not cleaning the room when asked. Finally, after 6:30, staff stripped the bed and left the bed unmade with sheets folded on top. We didn’t know that ongoing construction was happening in the breakfast area, so no breakfast. Add the dog barking next door, and our stay was terrible.
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025