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4.4 out of 5

"There was no recycling. There was only one trash can inside and outside. The elevator was broken. Someone on our hallway was smoking marijuana in thei ... " More

By a verified traveler on Mon 15 Nov 2021

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Hotel Description

3-star hotel near Short Pump Town Center

In shopping district

Within 3 miles (5 km) of this Richmond hotel, you'll find Short Pump Town Center and Children's Museum of Richmond. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free parking, a coffee shop, and a terrace are also offered.

Free Internet, flat-screen TVs

The 154 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards. Weekly housekeeping is available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$112* Per night/room Jan 24 - Jan 25

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Richmond Northwest ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Richmond Northwest

Everyone (1) Family (2)
3 out of 5
There was no recycling. There was only one trash can inside and outside. The elevator was broken. Someone on our hallway was smoking marijuana in their room and the stench was horrible. We could barely breathe in the hallway and could smell it at times in our room. The staff were incredibly nice - but it really seems like they are short staffed and were trying to keep up with a crazy group of kids from a big group.

Posted by , from Alexandria on Nov 15, 2021

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5 out of 5
Clean, friendly, convenient

Posted by on Oct 17, 2021

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4 out of 5

Posted by on Dec 15, 2018

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5 out of 5

Very nice hotel in great location

The room was large and very well decorated--perfect for 2 adults and 2 children. The beds were very comfortable with lots of extra pillows and no disgusting full length comforter--the type you see in less expensive hotels where you wonder when was the last time it was washed! They had an optional HOT buffet breakfast that was reasonably priced and offered a child's discount breakfast with the purchase of an adult breakfast. The kids loved the pool and hot tub. I didn't get the chance to try out the exercise facility but it looked nice. I would definitely stay there again.

Posted by on Nov 20, 2010

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4 out of 5

okay hotel

Stayed at this hotel on two seperate occasions. The first time was a holiday so the hotel was almost empty, that stay was pretty good. The second stay the hotel was really busy and VERY noisy, I could here the neighbours using the bathroom and flushing, people upstairs sounded like they had an elephant up there and in the middle of the night we realized our a/c was not working and the room got very hot then at 5am someones alarm went off and continued to go off so after a sleepless night we got up and checked out. The room was very clean and the bed and bedding very good, so if you think you are going at a slow time of year then I would say go ahead, but it is very noisy on a busy night.

Posted by on Jul 16, 2008

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5 out of 5

Wonderful Hotel

We arrived at 11 pm and were greeted by a courteous desk attendant. The room was spacious and clean. Balcony provided a nice view and the king bed and sofa were comfortable.

Posted by on Jul 12, 2006

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5 out of 5

Nice hotel

You will enjoy staying at this Courtyard. It is very convenient to activities in Richmond. The hotel has a Courtyard access in the center of the hotel with access to bottom floor rooms. It was very clean and had many amenities for a small hotel.

Posted by on Jun 19, 2006

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About the Courtyard by Marriott Richmond Northwest

Location 3950 Westerre Pkwy, Richmond, VA 23233

Renovations + Closures

The following facilities or services will be unavailable from February 23 2021 to December 31 2022 (dates subject to change):

  • Swimming pool

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 1990 square feet (179 square meters) and includes conference space. A 24-hour fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Richmond Northwest. Free self parking is available. This 3-star Richmond hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 4 levels
  • 1990 sq ft of conference space
  • 179 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Richmond Staples Mill Road Station (8.7 km / 5.4 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Courtyard by Marriott Richmond Northwest offers 154 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Northwest Hotel Richmond
  • Courtyard Marriott Northwest Richmond
  • Courtyard Marriott Richmond Northwest
  • Courtyard Northwest
  • Courtyard Northwest Richmond
  • Courtyard Richmond Marriott
  • Courtyard Richmond Northwest
  • Marriott Richmond Northwest
  • Courtyard Marriott Richmond Northwest Hotel
  • Richmond Courtyard Marriott
  • Courtyard By Marriott Richmond Northwest Hotel Richmond
  • Courtyard by Marriott Richmond Northwest Hotel
  • Courtyard by Marriott Richmond Northwest Richmond
  • Courtyard by Marriott Richmond Northwest Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.