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"Good location, less than 0.5 km from the old town, well positioned in the restaurants, pub, bars on grande allee " More

By a verified traveler on Mon 10 Aug 2020

Hotel Description

3-star hotel near Quebec City Town Hall

Heart of Quebec

Within a 10-minute walk of this Centre-Ville hotel, you'll find Parliament Building and Quebec City Convention Center. Quebec City Town Hall and Old Port Quebec City are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the health club, bar/lounge, and limo/town car service.

Free WiFi, comfy beds

The 406 guestrooms feature comforts like pillowtop beds and Frette Italian sheets, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and free local calls.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hôtel Le Concorde Québec ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hôtel Le Concorde Québec

Everyone (6) Couples (2)
5 out of 5
I loved the pool and the two hot tubs. Both restaurants on the property were reasonably priced and amazing!

Posted by , from USA on Dec 5, 2019

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Comment from Hotel Management

Dec 7, 2019 by Valérie

Thank you very much for your comments. We are very happy to know that you enjoyed your stay with us. Best regards,

3 out of 5
Great location, excellent staff. The rooms are very outdated and old, we got upgraded to a suite (very spacious room with a very nice view) but the room is in need of a lots of love, wish they invest in renovations, the hotel has the potential and they have an incredible staff.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 24, 2019 by Rachel J.

Thanks for your feedback, we appreciate your comments. We're sorry that your stay wasn't what you expected for. We'll work on the issues. Do not hesitate to contact the front desk at any time

2 out of 5
The hotel needs to close and do a major renovation. Room was a dump, mattress was soft, most likely very old. Crusty stains on the sofa, paint chips all over on the desk, no clock on the nightstand, 2 extension cords to connect to the outlet that did not work, desk lamp not working properly, soap in the bathroom the size of a candy ... And those “wood” floors! Really tacky. Overall experience was not good considering past stays there were good experiences. Service was extremely slow at Ciel restaurant ( more than 1 hour to get first course after we ordered)

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 25, 2019 by Charlotte

We sincerly apologize that your stay wasn't as good as you expected. We will address this commentaries directly to the designated department. Best regards,

4 out of 5
Suite was odd- both beds in one room so no privacy. Bathroom within bedroom also no privacy. Needed more coffee cups and glasses for group 4- room only had two.

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 26, 2019 by R. Jean

Thanks for your comments, we appreciate your feedback.

5 out of 5
An outstanding value for the price with unbeatable views!

Posted by , from Washington, us on Jan 13, 2019

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Comment from Hotel Management

Jan 18, 2019 by R. Jean

Thanks for your feedback.

5 out of 5

Nice hotel close to town and park

Pros: Excellent service, location and Ciel revolving restaurant.
Location: Walking distance to part and town.
Had a wonderful stay at the hotel Le Concorde before boarding the Princess cruise. The hotel staff was very friendly and provided excellent service. We enjoyed the fantastic view of Quebec city while having our delicious lunch at the revolving Ciel restaurant on the top floor.

Posted by on Nov 2, 2017

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Comment from Hotel Management

Nov 11, 2017 by CLEVESQUE

Bonjour, We would like to thank you for your rating and comments about the hotel. We are extremely happy to see that your stay was up to your expectations. We hope to see you soon again!

2 out of 5

Convenient, but disappointing

Pros: Convenience to the Old City and on-site parking
Cons: The parking elevator, AC/heating units in the room, fitness center equipment and appearance, and an overall general cleaning/upgrading to the facility
Location: Very close walking to the Old City, lots of restaurants, parks, downtown, etc.
This hotel was very close to the Old City with on site parking and had good reviews, so we decided to stay there. The staff was great and very friendly, but the overall amenities and lodging were disappointing. The first thing we noticed was on the elevator from the parking garage to the lobby - there was an odd smell and the floor was dirty. We were upgraded to a room overlooking the Old City (which was nice), but the room was a little outdated, not very clean and the AC/heating unit was old and very dirty (so dirty that we didn't turn it on even though the room was chilly). The room was decent and the beds comfortable, but there were a lot of signs of aging (AC unit, dust under the beds, rust/mildew in the bathrooms on the edges of the floor and tub, etc.). I also tried to use the fitness center, but there were only 4 weights of dumbbells and a few machines with rust on the metal equipment since it was in the same area as the pool. It didn't make the fitness area appealing and reflected on the overall view of the hotel. We got a great rate and it was a very convenient location, but I would not stay there again.

Posted by , from South Carolina on Oct 27, 2017

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Comment from Hotel Management

Nov 11, 2017 by CLEVESQUE

Bonjour Adam, Thank you for all your comments. We are sincerely sorry that your stay was not up to your expectations. Be sure that a follow up will be made with the concerned department about the situations you described. Once again thank you!

5 out of 5
Good location, less than 0.5 km from the old town, well positioned in the restaurants, pub, bars on grande allee

Posted by , from Ottawa, Canada on Aug 10, 2020

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Comment from Hotel Management

Aug 16, 2020 by Valérie

Thank you very much for your comments Guy, we are glad to know that you enjoyed our central location. Best regards,

5 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 29, 2020 by Valérie

Nous vous remercions pour votre avis!

4 out of 5
L’hotel est vraiment bien placé et permet de visiter la ville à pieds. La salle où est la piscine est vraiment belle et invitante, mais FAITES VRAIMENT ATTENTION AU PLANCHER. Nous n’y avons été que 30 minutes et 3 personnes sont tombées. EXTRÊMEMENT glissant, je ne comprends pas qu’ils ne fassent rien pour changer ça. Bel hotel familial avec la petite salle de jeux pour des enfants plus grands (machine à boule, Pacman, ping pong, baby foot.) Les enfants ont adoré.

Posted by on Dec 23, 2019

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Property Features

As a guest of Hôtel Le Concorde Québec, you'll find 2 spa tubs, an indoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 23250 square feet (2160 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hôtel Le Concorde Québec. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Quebec hotel is smoke free.

  • 1 building
  • 406 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 23250 sq ft of conference space
  • 2160 sq m of conference space
  • Bar or lounge
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Jean Lesage Intl. Airport (YQB) (14.8 km / 9.2 mi)
  • Train station: Quebec Palace Station (2.3 km / 1.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hôtel Le Concorde Québec offers 406 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Le Ciel - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

JaJa La Pizz - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property Registry Number - 054865
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Valet parking fee: CAD 28 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel Le Concorde
  • Hôtel Le Concorde Québec
  • Hotel Le Concorde Quebec Quebec City
  • Le Concorde
  • Le Concorde Québec
  • Loews Quebec City
  • Quebec City Loews
  • Hôtel Concorde Québec
  • Hôtel Concorde
  • Concorde Québec
  • Hôtel Le Concorde Québec Hotel
  • Hôtel Le Concorde Québec Quebec
  • Hôtel Le Concorde Québec Hotel Quebec

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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