"No major issues with our stay. Front desk staff were aloof, bordering on rude. Several areas of hotel and grounds were in disrepair. Windows desperate ... " More
In shopping district
You'll be within half a mile (1 km) of Levis Congress and Exhibition Center and 2 miles (3 km) of Terrasse De Levis with a stay here. Levis - Quebec Ferry Terminal and Levis Forts National Historic Site of Canada are also within 3 miles (5 km).
Round-the-clock service
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Limo/town car service, a computer station, and dry cleaning are also on offer.
Free WiFi, refrigerators
The soundproofed guestrooms offer free WiFi and free local calls. Entertainment options include LCD TVs with cable channels, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.
Jul 13, 2018 by M Leclerc
Mr Geller, we are very sorry to see that our hotel did not meet your expectation. During the peak season, be sure that we do everything we can to have your room ready for 15:00. When hotel is fully book and a departyre time at 12:00 it's happen sometime that we need more time to clean up. We do hope that you will consider again our Four Points Lévis during your travel.
Nov 2, 2016 by M.Leclerc
Thank you for giving us your feedback following your stay with us . All your comments are important and we will take action about the maintenance issues. Again , thank you and we hope to have you visit us again.
Sep 8, 2016 by M.Leclerc
Thank you for giving us your appreciation during your last stay. Be sure that we will review our procedure for room service. We hope that you will considere our hotel for your next trip in our area.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Four Points by Sheraton Levis Convention Centre offers its guests concierge services, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly Four Points by Sheraton Levis Convention Centre also features dry cleaning/laundry services, limo/town car service, and express check-out. Self parking is free. This 3.5-star Levis hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Four Points by Sheraton Levis Convention Centre offers 150 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.