On the beach
You'll be within half a mile (1 km) of Puerto Aventuras Marina and 2 miles (3 km) of Puerto Aventuras Golf Club with a stay here. Xplor Theme Park and Xcaret Eco Theme Park are within 12 miles (20 km).
Private beach, outdoor pool
This smoke-free resort features a private beach, a full-service spa, and 6 restaurants. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the free kid's club, mini golf, and children's pool.
Free WiFi, balconies
Featuring conveniences like sitting areas and coffee/tea makers, the 305 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include balconies, 24-hour room service, and free local calls.
Feb 7, 2020 by E-Concierge & Social Media Coordinator
Dear guest: Thank you very much for taking the time to rate your recent experience at the resort. We apologize for the inconvenience that you experienced during your stay. We will be sending your comments to the corresponding areas, in order to implement the improvements. Best regards! Erick Pérez
Feb 4, 2020 by E-Concierge & Social Media Coordinator
Dear guest: Thank you very much for taking the time to rate your recent experience at the resort. We feel sorry, reading that we did not exceed all your expectations. All your kind comments will be shared with the corresponding areas, in order to implement the improvements and make our guests stay an excellent lifetime experience. Receive best regards from paradise. With these changes, we would love to have a second chance to show you the quality that we can provide. Erick Pérez
Dec 18, 2019 by E-Concierge & Social Media Coordinator
Dear guest: Thank you very much for taking the time to rate your recent experience at the resort. We feel really sorry reading that we did not exceed your expectations. All your kind comments will be sended to the correspondent areas in order to implement the improvements. Whit this we would love to recover your confidence in us, and we would love to have the pleasure of hosting you again Receive our best regards from paradise. We wish you happy holiday! Erick Pérez
May 21, 2019 by E-Concierge & Social Media Coordinator
Dear guest: Thank you so much for taking the time to rate your recent experience in the Resort. We feel really happy reading that you had an excellent time in our facilities. Thanks for trust in our excellent service for your vacations. Warm regards from paradise. Looking forward to having you back in the near future. Erick Pérez
May 18, 2019 by E-Concierge & Social Media Coordinator
Dear John: Thank you so much for taking the time to rate your recent experience in our facilities. We feel really sorry that our service and Resort do not exceed your expectations. Be assured that all these comments will be sended to the correspondent areas, in order to provide a better experience in the future. Please feel free to contact us in order to provide a solution for this inconvenient. Receive warm regards. Erick Pérez
Apr 1, 2019 by E-Concierge & Social Media Coordinator
Dear guest: Thank you so much for your rate. We try to provide an excellent lifetime experience. We can see that we achieve this with you. Receive kind regards from all the staff. Erick Pérez
Mar 13, 2019 by E-Concierge & Social Media Coordinator Coordinador
Dear MikeMcAtee: Thank you so much for your kind words. We try to provide excellent service and facilities for our hosted families, i can see that we achieve a satisfactory visit with you! Receive warm regards from all the staff, we will be so happy receiving you in the near future. Erick Pérez
Jan 31, 2019 by Erick Pérez E-Concierge & Social Media Coordinator
Hi! Thank you so much for this amazing review! In Dreams Puerto Aventuras Resort & Spa we search to provide a lifetime expirience, we can see that we achive it in your case. All the comments will be sended to the corresponded areas, in order to imprube them! Recibe kind regards from all the staff of Dreams Puerto Aventuras Resort & Spa
Oct 16, 2018 by Social media, Econcierge. Dreams Puerto Aventuras
We regret to hear that your stay was not entirely satisfactory. One of our goals is to get our guests to leave with a smile on their face, after having enjoyed the facilities we can offer, how bad that has not been the case with you. Thank you for sharing your comments and let us know about your experience. Without doubt, we value your opinion and will be taken into account to improve in the future. Kind regards!
We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from March 27 2020 to September 30 2020 (dates subject to change).
All-inclusive room rates at Dreams Puerto Aventuras Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Some rates at Dreams Puerto Aventuras Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Puerto Aventuras Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. This 4-star Puerto Aventuras resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Dreams Puerto Aventuras Resort & Spa offers 305 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Dreams Puerto Aventuras Resort & Spa has 6 restaurants on site.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.