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Best Western Hotel San Pedro Puebla

Property class: 3.5
3.5-star family-friendly hotel near Zócalo de Puebla, connected to a shopping center

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Photo gallery for Best Western Hotel San Pedro Puebla

Bar (on property)
Outdoor pool
Breakfast area
Living area
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Av 2 Oriente #202, Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

Suite, 1 Twin Bed, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free wired internet

Standard Room, 2 Double Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Executive Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Executive Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Executive Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Executive Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Junior Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

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About the neighborhood

Puebla

City center stay.A stay at this Puebla Historic Center hotel places you steps from Zócalo de Puebla and within a 10-minute walk of Puebla Cathedral. Poblano de Arte Virreinal Museum and Santa Monica Convent and Museum of Religious Art are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • El Parian Market - 3 min walk - 0.2 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Puebla Convention Center - 7 min walk - 0.4 miles
  • Los Sapos Bazaar - 7 min walk - 0.4 miles

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería La Oriental - ‬2 min walk

About this property

Best Western Hotel San Pedro Puebla

3.5-star family-friendly hotel near Zócalo de Puebla, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Best Western Hotel San Pedro Puebla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1542
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Best Western Hotel San Pedro Puebla offers 80 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 4 PM to 8 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Posada San Pedro
Hotel Posada San Pedro Puebla
Posada San Pedro Puebla
Hotel San Pedro Puebla
San Pedro Puebla
Hotel San Pedro Hotel
Hotel San Pedro Puebla
Hotel San Pedro Hotel Puebla

Frequently asked questions

How close is Best Western Hotel San Pedro Puebla to the airport?

Best Western Hotel San Pedro Puebla is 22.5 mi (42-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Best Western Hotel San Pedro Puebla have an airport shuttle?

Best Western Hotel San Pedro Puebla offers an airport shuttle.

Does Best Western Hotel San Pedro Puebla offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel San Pedro Puebla, but cooked-to-order breakfast is offered for a fee of USD 7 for adults and USD 7 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Best Western Hotel San Pedro Puebla?

No, there is no casino at this hotel.

What time is check-in at Best Western Hotel San Pedro Puebla?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Hotel San Pedro Puebla?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Best Western Hotel San Pedro Puebla have a pool?

Best Western Hotel San Pedro Puebla features an outdoor pool. Guests can enjoy pool access from 4 PM to 8 PM.

Does Best Western Hotel San Pedro Puebla have a restaurant?

Best Western Hotel San Pedro Puebla is home to Ajonjoli, which features Mexican cuisine.

Does Best Western Hotel San Pedro Puebla have a spa?

There are no spa services available at this hotel.

How close is Best Western Hotel San Pedro Puebla to downtown Puebla?

Best Western Hotel San Pedro Puebla is 0.1 mi away from Puebla.

Best Western Hotel San Pedro Puebla Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 293 reviews
Rating 8 - Good. 97 out of 293 reviews
Rating 6 - Okay. 64 out of 293 reviews
Rating 4 - Poor. 29 out of 293 reviews
Rating 2 - Terrible. 26 out of 293 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and courteous
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff was not great at all, they made us wait 20 minutes before taking our drink order when there were only 2 tables for them to serve, ours and another
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Liked: Cleanliness
La Habitación no tenia lugar para poner nuestras maletas, solicite una recamara mejor y aunque tenían disponible no la otorgaron. Tuvimos mala suerte, la recepcionista aunque le indique que nos quedaríamos una semana no proporciono ayuda, puros No, No
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal profesional, pero no hubo estacionamiento disponible
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche sin poder dormir

todo bien, excepto por unos huespedes molestos que tivieron fiesta y estuvieron haciendo ruido toda la noche.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente para tomar un descanso
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo, limpio, personal muy amable, el servicio de restaurante muy bueno, calidad precio excelente. El mesero Héctor muy atento, Muy recomendable el hotel y sus alrededores.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general, el servicio es excelente. Cada vez que visito Puebla, que es muy constante cada mes o menos, me gusta llegar a este hotel desde la primera vez que lo conocí. Siempre que viajo entre semana el hotel es para mí :) He tenido, solamente, como dos situaciones en tema de solicitudes en Recepción, pero comprendo que muchas veces no está alcance pero siempre ellos muy amables. En restaurante, el Sr. Héctor muy amable. Me encanta cuando llego a encontrar buffet. Me gusta mucho el espacio.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En terminos generales muy bien
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a hospedarme en el mismo hotel
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, siempre
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra en una zona bastante apropiada y excelente servicio
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible para visitar muchos lugares. Está muy cercano a todo
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la arquitectura antigua colonial
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Todavía no entrábamos al hotel cuando ya estábamos recibiendo un mal trato por parte del gerente Jaime. Aún estando en el carro nos dijo que no podíamos dejarlo en el estacionamiento del hotel porque supuestamente “tenía cupo lleno”, cuando lo que estaba haciendo era darle trato preferencial a gente que no estaba hospedada en el hotel. La solución que nos dio el gerente fue dejar el carro en una pensión enfrente del hotel y que después de cierto horario nosotros debíamos pagar la pensión. A lo cual nosotros no estuvimos de acuerdo, ya que debía de existir preferencia para los hospedados. Sin embargo, el valet parking nos comentó que existía disponibilidad. Por otro lado, el baño de la habitación tenía residuos de heces fecales, al reportarlo, la respuesta fue que eso era trabajo de otra área. Hicimos una reservación de una habitación doble porque éramos cuatro personas, al pedir más toallas (solo nos dieron tres) nos dijeron que no podían darnos más. Además de esto, el gerente Jaime hizo un comentario en el cual nos dio a entender que éramos mentirosas porque no podíamos entrar más de 2 personas a una habitación doble. En general, el trato del gerente fue irrespetuoso, prepotente y soberbio. Mi recomendación es que no se hospeden en este lugar, ya que parece que pagué para ser tratada de la peor manera posible.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio es muy atractivo, solo que dos veces olvidaron dejar shampoo, crema y jabón, tuve que solicitarlos
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, bien ubicado, tranquilo
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación 324 excelente ubicación, sin embargo en el piso de arriba, durante varias horas había mucho ruido, movían muebles, demasiado ruido por varias horas y muy molesto, desconozco si esta habitación que da a la párate superior de la 324 sea habitación o bodega, ya que parecía que estaban haciendo reparaciones, pero hay que cuidar ese detalle ya que mi visita fue de descanso y el tema del ruido fue muy molesto los dos dias.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto en general todo, buen servicio, muy limpio, buen ambiente, habitaciones cómodas,
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Hay una mala organización por parte de las personas que acomodan los autos, estacionan los vehículos que van a dejar el hotel en la entrada de los autos y bloquean el acceso al estacionamiento, la persona salió y me dijo que no me podía meter y que me fuera a dar vueltas hasta que se desocupa el lugar..
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the rooms you could hear everything from the next room and when we checked in the gentleman was very rude
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación y precio
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
historical
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Instalaciones en mal estado

El aire acondicinado no servia, el baño tenia esta muy sucio y descuidado, las camas se movian mucho, no contaba con caja fuerte dentro de la habitación. Para el precio que pague tenia muchas deficiencias la estancia.
Stayed 1 night in Jul 2021