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4.0 out of 5

"I felt pampered. Every staff member was very helpful. " More

By a verified traveler on Fri 23 Aug 2019

Hotel Description

4-star historic hotel near Puebla Cathedral

City center retreat

A stay at this Puebla Historic Center hotel places you steps from Puebla Cathedral and within a 10-minute walk of Zocalo Square. Fort Loreto and Angelopolis Commercial Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A garden, dry cleaning, and luggage storage are also on offer.

Free WiFi, flat-screen TVs

The 84 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. 24-hour room service, minibars, and rainfall showerheads are also available.

Suite Deluxe Interior King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$52* Per night/room Mar 3 - Mar 4

Deluxe Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Gran Clase King Size

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Deluxe Interior Matrimonial

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gobernador King Size

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Exterior King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quinta Real Puebla ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quinta Real Puebla

Everyone (2) Family (2)
5 out of 5
I felt pampered. Every staff member was very helpful.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 25, 2019 by Alan Verduzco Avalos / General Manager

Thank you very much for sharing your comments about your experience with us, it is very nice to be able to share comments like this to all the team work as part of motivation for our daily effort. Quinta Real Hotels have the commitment to improve our service and quality to satisfy the expectations of our guests. Your comments help us to achieve it day by day being this that distinguishes us. We hope to have the opportunity to serve you in the near future, ensuring that on your next visit we will continue to fulfill all your expectations. Yours Sincerely, With Great Pleasure!

5 out of 5

Excellent location. The real Puebla experience

Pros: The ambience is reflective of a real Puebla old hacienda
Cons: Nothing
Location: A lot of the key historic sites are all within walking distance. You won't regret picking this hotel
I can't think of anything I didn't like. It was a short stay but very satisfying.

Posted by , from florida on Oct 25, 2016

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Comment from Hotel Management

Mar 28, 2019 by Alan Verduzco Avalos / General Manager

Dear guest, Thank you very much for sharing your comments about your experience with us, it is very nice to be able to share comments like this to all the team work as part of motivation for our daily effort. Quinta Real Hotels have the commitment to improve our service and quality to satisfy the expectations of our guests. Your comments help us to achieve it day by day being this that distinguishes us. We hope to have the opportunity to serve you in the near future, ensuring that on your next visit we will continue to fulfill all your expectations. Yours Sincerely, With Great Pleasure!

1 out of 5

Possible double charge for one night

Pros: Building, location and room
Cons: payment procedures
Location: The location is very nice
In the webpage of the hotel they promised to charge the room cost at the checkout. However, even before my arrival, my bank BANAMEX sent to me by mail a report of a charge. When I arrived to the hotel, the receptionist tried that I sign a voucher. As I told her that I had already received from my bank a report of the payment, she took from my hotel expedient a voucher and said it will keeped for my checkout. However at the moment of checkout she insisted that I must sign a new voucher. I accepted to sign because I was in a hurry taking my bus to return to Mexico City. When I arrived, I received a new mail from my Bank BANAMEX stating that my new payment was approved and processed. All this is a malpractice of your hotel administration, because they ignore what you declare in your web page to charge until the checkout. I will wait for my bank statement at the end of the month. In the case that you made to me a double charge I will put a claim to Travelocity that was the agency that processed my reservation and to my bank in order that cancel that double charge.

Posted by , from Mexico City on Nov 15, 2015

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5 out of 5

IF YOU WANT A UNIQUE HOTEL EXPERIENCE....

I have enjoyed this hotel twice in the past year and they were very enjoyable stays. The hotel is very close to the city center and the Sunday antique market. If you're looking for a modern sterile Days Inn type place, this is not it. The rooms that we stayed in were quite different from one another, but both incorporating antique mosaic tile, original wood beams, and tall ceilings. In the center of the property is a giant courtyard, now covered, that hosts the breakfast buffets. Beware, the weekend buffets are twice the price of the weekday ones, although on the weekend there is usually live music. Also, watch your bill, as we had been overcharged about $40 on our last stay. Rack rates are more than double the price through the internet. ENJOY!

Posted by on Dec 17, 2008

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Quinta Real Puebla. Parking is available for a fee. This 4-star Puebla hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Puebla, Puebla (PBC-Hermanos Serdan Intl.) (33.5 km / 20.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Quinta Real Puebla offers 84 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

Quinta Real Puebla has a restaurant serving breakfast, lunch, and dinner.

Mezcaleria Las Novicias - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 185 and MXN 235 for adults, MXN 115 and MXN 115 for children (approximately)
  • Valet parking fee: MXN 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Real Hotel Puebla
  • Quinta Real Puebla
  • Quinta Real Puebla Hotel
  • Quinta Real Puebla Hotel
  • Quinta Real Puebla Puebla
  • Quinta Real Puebla Hotel Puebla

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
url importing https://www.travelocity.com/Puebla-Hotels-Quinta-Real-Puebla.h21438-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.