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Hotel Sofia

2.5 star property
Hotel near Zócalo de Puebla in Puebla

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Photo gallery for Hotel Sofia

Double Room | In-room safe, desk, free WiFi, bed sheets
Interior entrance
Front of property - evening/night
Lobby lounge
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪5 min walk‬
  • Puebla Cathedral
    ‪7 min walk‬
  • Puebla Convention Center
    ‪15 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Puebla

Puebla Historic Center stay.Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Bello Museum and Palafoxiana Library are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.3 miles
  • Puebla Cathedral - 7 min walk - 0.4 miles
  • Puebla Convention Center - 15 min walk - 0.8 miles
  • Angelopolis Commercial Center - 6 min drive - 3.1 miles
  • Centro Expositor - 7 min drive - 2.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 19 min walk
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Fonda de Santa Clara - ‬1 min walk
  • ‪La Florecita - ‬3 min walk
  • ‪Calavera Coyote: Pulqueria - ‬4 min walk
  • ‪Café Tres Gallos - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk

About this property

Hotel Sofia

Hotel near Zócalo de Puebla in Puebla
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Sofia. Self parking is free.

This Puebla hotel is smoke free.

  • 45 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Sofia offers 45 accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sofia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Frequently asked questions

How close is Hotel Sofia to the airport?

Hotel Sofia is 21.1 mi (43-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Sofia have an airport shuttle?

Airport shuttle services are not available at Hotel Sofia.

Does Hotel Sofia offer free breakfast?

Hotel Sofia offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Sofia?

No, there is no casino at this hotel.

What time is check-in at Hotel Sofia?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Sofia?

This hotel offers free self parking.

Does Hotel Sofia have a pool?

Hotel Sofia does not have a pool.

Does Hotel Sofia have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Sofia have a spa?

There are no spa services available at this hotel.

How close is Hotel Sofia to downtown Puebla?

Hotel Sofia is 0.4 mi away from Puebla.

Hotel Sofia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 222 out of 487 reviews
Rating 8 - Good. 142 out of 487 reviews
Rating 6 - Okay. 70 out of 487 reviews
Rating 4 - Poor. 26 out of 487 reviews
Rating 2 - Terrible. 27 out of 487 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cristina

Stayed 1 night in May 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy buena atención lugar muy limpio
Stayed 3 nights in May 2025

10/10 Excellent

Gerson

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantado con la habitación que nos tocó. El servicio muy excelente. Gente del servicio muy amable y atenta. Recomendadisimo!!
Stayed 2 nights in Apr 2025

6/10 Okay

marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities

So so

A bed two end tables and a closet dresser in room. There was a safe in the room with no instructions. Parking was 3 blocks away. Room was quite warm for me to sleep and fan did not help.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abraham

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a three day stay on the second day, my friend got bitten by bed bugs. call Expedia for help never could get in touch, the hotel moved me to a room with one bed instead of two , that I had booked from the beginning , so I was forced to sleep with my companion in a very small bed
Stayed 3 nights in Nov 2024

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos pusieron en la habitación que está a un lado de la recepción, y literal ni siquiera se puede descansar
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s an open concept hotel. You can look down the balcony to the reception area. My family and I didn’t sleep at all. The noise from the reception echoes to the rooms and the doors are glass. Not soundproof. It was a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

steven, waterloo

Stayed 3 nights in Oct 2024

8/10 Good

Bryan Ulises

Stayed 3 nights in Oct 2024

10/10 Excellent

Atzin

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente y todo el personal muy atento y amable sobretodo quisiera reconocer al recepcionista de la mañana es un chico sumamente amable y te hace sentir bienvenido muchas gracias por todo. Volvería a regresar
Stayed 4 nights in Oct 2024

10/10 Excellent

Milvia, Kissimmee

Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso, evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Only five minutes away from the historic center of the city of puebla. Definitely will stay again in this place.
Stayed 2 nights in Jul 2024

8/10 Good

Benjamin, Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Royce

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Not a clean hotel!

This hotel needs a lesson in cleanliness. While it's a budget hotel, cleanliness should be priority! I should have taken pictures. I found my bed and pillows to be full of hairs, as if the sheets had never been changed. I had to thoroughly go through the bed and remove all the hairs with tissue paper. Thankfully, I travel w/ Lysol wipes. Upon lifting the toilet seat I could see splashes of pee and poop that had not been properly cleaned. The AC unit was placed above the doorframe of the room to the bathroom. I kept getting splashed on by the leaky AC every time I walked in/out of the bathroom. The walls were stained with water drop lines that the AC had made over the months/years. The room was dusty, you can tell the daily cleaning is very minimal and the room needs a new good coat of paint, the shower door has mold, one of the lights in the bathroom kept failing when i turned it on, it would flicker for the first few tries until it would finally kick in and stay on. I had to leave my storage stored and i noticed that their storage area are cabinets next to the front desk but available to anyone, they have keyholes but they are not locking them. If they ever have to step away from the front desk, anyone from the street can walk in and take your belongings because they were not properly locking the cabinets. That's a big no-no! This hotel looks very nice in the pictures and externally but it's a different story once you enter the room.
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Stayed 1 night in Sep 2023

10/10 Excellent

Deysi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Esperanza

Liked: Property conditions & facilities
Very close to downtown. Good service, frienly people
Stayed 4 nights in Sep 2023