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Hotel Star Express Puebla - Central CAPU

3.0 star property
3-star Beaux Arts hotel near Fort Loreto, connected to a shopping center

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Photo gallery for Hotel Star Express Puebla - Central CAPU

In-room safe, desk, laptop workspace, free WiFi
Fitness facility
Executive lounge
Property amenity
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070
  • Place, Galerías Serdán
    ‪8 min drive‬
  • Place, Zócalo de Puebla
    ‪18 min drive‬
  • Place, Angelopolis Commercial Center
    ‪18 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, free WiFi

Standard Room

  • Sleeps 2

View all photos for Family Room, 2 Double Beds

In-room safe, desk, laptop workspace, free WiFi

Family Room, 2 Double Beds

  • Sleeps 4

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard with internal view

In-room safe, desk, laptop workspace, free WiFi

Room Standard with internal view

  • 215 sq ft
  • Sleeps 2

View all photos for Double Room Standard with internal view

In-room safe, desk, laptop workspace, free WiFi

Double Room Standard with internal view

  • 215 sq ft
  • Sleeps 4

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About the neighborhood

Puebla

Close to airport.You'll find Fort Loreto and Zócalo de Puebla within 3 miles (5 km) of this hotel. Puebla Cathedral and Puebla Convention Center are also within 3 miles (5 km).

What's nearby

  • Cuauhtemoc Stadium - 7 min drive - 3.8 miles
  • Galerías Serdán - 8 min drive - 1.9 miles
  • Zócalo de Puebla - 18 min drive - 3.8 miles
  • Angelopolis Commercial Center - 18 min drive - 4.2 miles
  • Puebla Cathedral - 22 min drive - 3.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪Tortas - ‬2 min walk
  • ‪Ruta Café - ‬12 min walk
  • ‪Tacos Joven - ‬9 min walk
  • ‪Rincón Poblano - ‬2 min walk
  • ‪Taqueria "El Viejon - ‬5 min walk

About this property

Hotel Star Express Puebla - Central CAPU

3-star Beaux Arts hotel near Fort Loreto, connected to a shopping center
There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A health club, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Star Express Puebla - Central CAPU. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Puebla hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • No smoking on site
  • Dining venue
Hotel Star Express Puebla - Central CAPU offers 64 accommodations with safes and designer toiletries. 32-inch LED televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 110 for adults and MXN 110 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Star Express Puebla - Central CAPU

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 110 for adults and MXN 110 for children
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Star Express Puebla - Central CAPU.

Property is also known as

Hotel Star Express Puebla
Star Express Puebla
Star Express
Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla

Frequently asked questions

How close is Hotel Star Express Puebla - Central CAPU to the airport?

Hotel Star Express Puebla - Central CAPU is 19.5 mi (35-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Star Express Puebla - Central CAPU?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Star Express Puebla - Central CAPU on May 19, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Star Express Puebla - Central CAPU have an airport shuttle?

Airport shuttle services are not available at Hotel Star Express Puebla - Central CAPU.

Does Hotel Star Express Puebla - Central CAPU offer free breakfast?

Free breakfast isn’t provided at Hotel Star Express Puebla - Central CAPU, but full breakfast is offered for a fee of MXN 110 for adults and MXN 110 for children. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Star Express Puebla - Central CAPU?

No, there is no casino at this hotel.

What time is check-in at Hotel Star Express Puebla - Central CAPU?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs MXN 100 (subject to availability).

Is there free parking at Hotel Star Express Puebla - Central CAPU?

This hotel offers free self parking.

Does Hotel Star Express Puebla - Central CAPU have a pool?

Hotel Star Express Puebla - Central CAPU does not have a pool.

Does Hotel Star Express Puebla - Central CAPU have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Star Express Puebla - Central CAPU have a spa?

There are no spa services available at this hotel.

How close is Hotel Star Express Puebla - Central CAPU to downtown Puebla?

Hotel Star Express Puebla - Central CAPU is 2.2 mi away from Puebla.

Hotel Star Express Puebla - Central CAPU Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 146 out of 348 reviews
Rating 8 - Good. 125 out of 348 reviews
Rating 6 - Okay. 52 out of 348 reviews
Rating 4 - Poor. 13 out of 348 reviews
Rating 2 - Terrible. 12 out of 348 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Garry

Liked: Cleanliness
It wasn't first class ,But it was an affordable low cost hotel and i really appreciated the free breakfast evey morning. Just bring warm clothing and extra blankets if you are sensitive to the cold. I would stay there again
Stayed 5 nights in Dec 2025

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities
Staff was good very friendly and helpful. I loved the location, The bus stop was right across the road from the bus station. That was good for me because i took the bus from Mexico. Lot of sores and restaurants. And big flee market tjere with lots of food stalls and restaurants where you can buy anytime. Only complaint is that they have no heating ,and the evenings get cold i wished they had lots of warm blankets, i asked one night i was told they didn't have any .that wasn't a deal breakfast. Good breakfast included every morning.
Stayed 5 nights in Jan 2026

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,good price
Stayed 1 night in Jan 2026

8/10 Good

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities
El personal fue muy amable.
Stayed 3 nights in Dec 2025

8/10 Good

Martin, Katy

Stayed 1 night in Nov 2025

6/10 Okay

José A

Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Arturo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surrounding hotel is rough but right next to ADO terminal
Stayed 3 nights in May 2025

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, it was good
Stayed 1 night in Oct 2024

10/10 Excellent

Arturo

Stayed 1 night in Jan 2024

10/10 Excellent

Celedonio

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

15 Minutes and Out

I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
Stayed 2 nights in Nov 2023

8/10 Good

Rene

Stayed 1 night in Oct 2023

2/10 Terrible

Alejandra

Stayed 1 night in May 2023

4/10 Poor

MARIA DEL CARMEN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.
Stayed 1 night in Aug 2022

10/10 Excellent

Silvestre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast to die for!

Was fast and friendly service! Breakfast was delicious!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Other than the bedroom being near the kitchen (loud) was great. Very convenient to the bus station, nice and friendly staff. 4-5 minute walk to the bus station, markets, restaurants. Good breakfast and coffee. Would stay again!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfy beds enjoyed my shirt stay there bathroom are also very clean
Stayed 1 night in Sep 2018

10/10 Excellent

Jessica, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Modern Hotel

My husband and I decided to stay here for a family wedding because it was in a central location. We could have stayed with family in the area, but getting ready for a wedding is always hectic and we wanted our own restroom/space. We enjoyed how new everything was inside. Receptionist was very friendly and welcoming. The room was new, bathroom was new, toilet was new, windows were new...TV could have been bigger, could use a window a/c unit/heater. Closet space was adequate, and in-room safe was great. Could use a microwave, fridge, iron board and iron though. Toiletries were nice! Was a bit noisy, but nothing that a tired day before and after a wedding couldn't handle (when you're that tired, do you even care?). Parking lot was strange, but just park in the parking garage for Coppel next door while you check in and the valet will bring it and park it where it needs to go. My husband and I felt safe, however our family that lives in the area warned us not to stay there again because of the "danger". I don't know, we didn't see anything shady while we were there, so who knows. Overall, we enjoyed it. Great Price, location, cleanliness, modern updates, free buffet breakfast with amazing, delicious choices. Would recommend.
Stayed 2 nights in May 2018

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep It Up...

Excellent service, nice people from the front entrance, to the cleaning people... I'll recommend this hotel to all my fam. And friends. My Next trip for sure will be to Puebla, Pue Hotel Star Express.
Stayed 2 nights in May 2018

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very, very good hotel.

The hotel is brand new and everything is shiny. Beds are comfortable. No tears, no stains. It's a very good hotel even in EU/US terms! The only problem is little sound-proofing. You can hear everything happening in the corridor. In the morning people will wake you up as they head for the breakfast. So no matter how tired you were last night or how late you went to sleep, you are still going to wake up between 7-8AM. The breakfast included in the price was very good.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018