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Hotel Gala

3.0 star property
3-star hotel near Zócalo de Puebla

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Photo gallery for Hotel Gala

Reception
Studio Suite | Premium bedding, in-room safe, desk, free WiFi
Exterior
Terrace/patio
Unclassified image, 5 of 48, button

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Avenida 3, Pte., No 150, Historic Center, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, free WiFi

Single Room

8.2 out of 10
Very good
(26 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, free WiFi

Double Room

8.2 out of 10
Very good
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, free WiFi

Studio Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puebla

Puebla Historic Center stay.A stay at this Puebla Historic Center hotel places you steps from Bello Museum and within a 5-minute walk of Zócalo de Puebla. Profetica and Palafoxiana Library are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • Puebla Cathedral - 5 min walk - 0.3 miles
  • Rosario Chapel - 5 min walk - 0.3 miles
  • Santo Domingo Church - 5 min walk - 0.3 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Tortas Meche - ‬4 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Tacos Tony - ‬1 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪Fonda de Santa Clara - ‬1 min walk

About this property

Hotel Gala

3-star hotel near Zócalo de Puebla
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Gala. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

  • 31 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Gala offers 31 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
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Jun 5 - Jun 6
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Gala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Frequently asked questions

How close is Hotel Gala to the airport?

Hotel Gala is 21 mi (43-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Gala?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Gala on May 26, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Gala have an airport shuttle?

Airport shuttle services are not available at Hotel Gala.

Does Hotel Gala offer free breakfast?

Hotel Gala does not offer free breakfast.

Is there a casino at Hotel Gala?

No, there is no casino at this hotel.

What time is check-in at Hotel Gala?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Gala?

This hotel offers free self parking and valet parking.

Does Hotel Gala have a pool?

Hotel Gala does not have a pool.

Does Hotel Gala have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Gala have a spa?

There are no spa services available at this hotel.

How close is Hotel Gala to downtown Puebla?

Hotel Gala is 0.4 mi away from Puebla.

Hotel Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 290 out of 660 reviews
Rating 8 - Good. 190 out of 660 reviews
Rating 6 - Okay. 93 out of 660 reviews
Rating 4 - Poor. 48 out of 660 reviews
Rating 2 - Terrible. 39 out of 660 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Luis

Traveled with group
Liked: Cleanliness
Disliked: Amenities
My experience at Hotel Gala was very bad. The service at the front desk was poor, there was no hot water to take a shower, and there were no bottled waters provided in the rooms. I went downstairs to ask if they could give me a bottle of water and they said no. They showed me where I could get water, and when I asked for a cup, they told me I had to bring my own. My stay at Hotel Gala was very unpleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

david

Stayed 1 night in Jan 2026

10/10 Excellent

Maria teresa

Stayed 1 night in Jan 2026

4/10 Poor

Adrian

No
Stayed 2 nights in Jan 2026

2/10 Terrible

Victor

Disliked: Staff & service, property conditions & facilities
La habitacion estaba sucia,quisimos desayunar y dolo tenian unos cuantos platillos disponibles tambien tubimos problemas con el inodoro no bajaba agua y ya para salir nadie me ayudo con mis maletas la receptionist fue muy grosera,, no vuelvo a regresar mucho menos lo recomendaria
Stayed 2 nights in Dec 2025

4/10 Poor

Jorge

Disliked: Cleanliness, amenities
Cama muy incómoda. Mal internet
Stayed 1 night in Dec 2025

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Toilet running but amazing place & location
Stayed 1 night in Nov 2025

6/10 Okay

ANTONIO

Stayed 1 night in Dec 2025

8/10 Good

Wil

Stayed 1 night in Nov 2025

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. A very poor breakfast. One piece of toast & 4 slides of orange. Amazing view from deck on roof. No elevator so being your own to carry your bags up & down the different floors. Very clean. Toilet tank water valve broken. I instructed them to fix it once I check out. I am living with it.
Stayed 1 night in Nov 2025

4/10 Poor

Jorge, DOWNEY

Stayed 3 nights in Oct 2025

8/10 Good

Santos M

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitud and excellent service
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro Torres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, quiet and safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Sep 2025

4/10 Poor

Fekadu, Portland

Disliked: Staff & service, property conditions & facilities
I was disappointed to find that the room was advertised as having air conditioning, but there was none. Additionally, the shower experience was not satisfactory, as there was barely any hot water available
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Francisca Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ramon & Gabby

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lorena, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

6/10 Okay

Cristina

Traveled with partner
Disliked: Staff & service
Disappointed with Breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

JING HONG

Traveled with group
Disliked: Amenities, property conditions & facilities
The sound insulation of the room is very poor. I could hear the snoring from the neighboring room, and at 4 a.m., people were laughing and talking loudly, but no one managed the situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yecida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIANELA

Stayed 2 nights in Jun 2024

6/10 Okay

Isaul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
La habitación no estaba lista a la hora del check-in. Aunque nos permitieron dejar nuestras cosas, tuvimos que esperar unos 15 minutos más y, lamentablemente, dos horas después aún no estaba disponible. La habitación carecía de aire acondicionado, solo tenía un ventilador, y aunque no era temporada de calor, se sentía bastante caliente. Los muros son muy delgados; se escuchaba todo lo que sucedía en la habitación contigua, donde había una familia con un niño muy ruidoso. Además, cada vez que usaban el WC o el lavabo, el sonido del agua era bastante molesto. La cama era dura y la distribución de los muebles poco funcional, lo que hacía el espacio incómodo. Por otro lado, nuestra habitación solo tenía una ventana hacia el interior del hotel, lo que afectaba la privacidad. El servicio de valet parking fue extremadamente lento, ya que solo tienen un encargado y el estacionamiento está alejado. Para colmo, presenciamos un incidente anterior en el que un coche había sido golpeado, y el hotel no quería asumir responsabilidad. Era un domingo a mediodía, y no me gustaría estar en la situación de esos huéspedes. En resumen, no recomendaría este hotel y no volveré a hospedarme aquí.
Stayed 1 night in Aug 2024